??!
1 photo
Lounge Lovers Online store

Lounge Lovers Online store (page 3 of 43)

4.7 from 1,030 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (761)
  • Return Claim MadeYes · No (846)
  • Warranty Claim MadeYes (2) · No (832)
  • Product Appearance As advertised (751) · Not as advertised (18)
  • Shipping
    4.9 (696)
  • Customer Service
    5.0 (1)
Previous
Next

Reviewer Photos & Videos

  • More

Perfect

published

Always a perfect match for your new design interior quest ;) Great customer service always available and friendly.
Love it and will definitely buy again

Great service

published

From the get go the communication was so smooth and the two delivery guys called me when they were close and also gave me a hand to put the old tv unit outside which was much appreciated. Highly recommended .
Regards
Adam

MiC

MiCGreater Melbourne (Metropolitan), VIC

Excellent online and after sales care!

published

From an easy to navigate website to impressive product range at competitive pricing, Lounge Lovers online made my purchase stress free. Item was on back order however from order placing to delivery I was constantly updated with communication that was precise and not automatic or robotic. Best of all I love the product I purchased. I’ll be sure to shop at Lounge Lovers Online again.

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all
Talie

Talie South East Queensland, QLD

Happy with everything

published

Really awesome service, they kept me updated with my order progress right down to delivery. Really fast delivery times and my delivery turned up as they advised.

Alayna

AlaynaHunter Region, NSW

Wishbone Dining Chairs

published

Product quality is great and were packaged very well. Delivery was very smooth sailing. I don’t have any complaints whatsoever!

Kate A.

Kate A.Greater Melbourne (Inner), VIC

Dining Chairs

published

Ordered 4 dining chairs during Black Friday sales and got an incredible price on the comfiest and sturdiest chairs. Very happy with the product. Simple to assemble. Lots of communication through delivery with tracking. Very happy with my order.

Jessica

Jessica South East Queensland, QLD

Great Customer Service & Delivery

published

I am so happy so far with the customer service & delivery of my new sofa that I ordered online. I am yet to unpack it before we move into our new home but am so excited to!

Couldn't be happier

published

Great web site, easy to navigate and the product I settled on ( Dining Table ) is beautiful and the quality is superb .
Whilst I chose a Marble Top Table and it was very easy to assemble it does require two strong people.

Great customer service! Will be purchasing again!!

published

Exactly as described. Excellent customer service on phone and online. Always updating us from dispatch to delivery of chairs! Will be back!

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all

Great service

published

We were very happy with the service provided by Lounge Lovers. They were always in communication and the delivery was seemless. The lounge is a beautiful leather and we are overall very happy. We will use Lounge Lovers again.

Jake Bayssari

Jake BayssariSydney, NSW

Great Delivery Service and Product!

published

The delivery service was exceptional and helpful even as it was raining. Super friendly and the item was perfect for the space, really great fit.

Chris A

Chris ASydney, NSW

  • 2 reviews

Great products with service to match.

published

Santiago my delivery driver great, brought the chairs up to my apartment, asked me to check them over and contact customer service of I had any issues. Loved the live tracking on the website link also sent leading up to delivery.

I appreciate the contact within 3 hours of delivery including SMS messages leading up to. A lot of retailers promise a smooth delivery experience that rarely comes to fruition but Lounge Lovers delivered on that promise.

From my initial in store interaction, phone enquiries through to delivery of the final product I have nothing but praise for this company.

Thanks again, I will be back!

Coby B.

Coby B.Sydney, NSW

Excellent customer service and great products

published

I have bought a couch previously in store but this time bought a Noguchi coffee table via the on-line store. The on-line was easy to navigate with a straight forward payment and delivery system. Communication between the store and customer was fluid and always very helpful. The table was rather heavy and the delivery driver brought it in to my living room whilst using covid safe precautions. I'm extremely satisfied with my purchase.

Alex C.

Alex C.Sydney, NSW

Absolutely fantastic service!

published

Absolutely fantastic experience and service. Diego and his delivery partner were prompt with the delivery, very approachable and were able to figure out the best angle to get the lounge through the tricky hallway angles. We also purchased the added building and removal of rubbish, which was a fantastic option to make available. Very very happy with this experience! Thank you so much. The lounge we purchased is also wonderful. It was nerve wracking buying a lounge online, having not tested it in person but it looks just as it did online and is very comfortable. Would happily buy from Lounge Lovers again, as well as recommend it to others!

Excellent service and very stylish furniture

published

Purchased a coffee table, bookshelf and side tables from Lounge Lovers. Always had fantastic customer experience and products are great quality

Furniture Shops

Find out how Lounge Lovers Online store compares to other Furniture Shops

Know better, choose better.

Compare all

Great service, delivery and product

published

Great service, delivery and product. Love our new dining room table! Can recommend based on our experience. Thanks very much.

Sey

SeySydney, NSW

Very happy with the sofa !!!

published

Beautiful sofa with good finish, no assembly was required.the communication from the showroom regarding delivery was excellent, very happy with the product .

Tania

Tania Greater Melbourne (Metropolitan), VIC

Table is gorgeous,... so sturdy and easy to put together

published

Table and chairs are gorgeous,... so sturdy and easy to put together ,... delivery was hassle free and driver so polite and accomodating ,... will purchase again from this store

Linda D.

Linda D.Sydney, NSW

Exactly as I had hoped.

published

I have just received my lovely, new Hugo 3 seater and armchair and couldn’t be happier. It is just what I had expected; well made and stylish. The ordering process was easy, ongoing communication was excellent and delivery ran smoothly. Selected the option to have furniture assembled with rubbish removal which was definitely worth the little bit extra.

Marianne

MarianneGreater Melbourne (Outer), VIC

Take your money and fail to deliver the goods

published
Page 3 of 43
See all Lounge Lovers reviews

Questions & Answers

Gypsy

Gypsyasked

Online store

By any chance you ship international? Like NZ?

No answers

Get an answer from our members and Lounge Lovers representatives

Details

Compare all 9 Lounge Lovers
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedDining, Outdoor and Sofas
Compare all 9 Lounge Lovers

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.