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Lounge Lovers Online store

Lounge Lovers Online store (page 4 of 60)

4.7 from 1,188 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (982)
  • Return Claim MadeYes (45) · No (968)
  • Warranty Claim MadeYes (16) · No (989)
  • Product Appearance As advertised (929) · Not as advertised (41)
  • Shipping
    4.7 (882)
  • Customer Service
    5.0 (1)
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Amelia.G

Amelia.GSydney, NSW

  • 2 reviews

Love our new dining table!!

published

Love our new dining table, delivered right on time, customer service was A+. Easy to assemble as it came in only two pieces.

Easy order, great range, easy delivery

published

Product I ordered was great, delivery was seamless and delivery guys were very friendly. Thoroughly recommend using Lounge Lovers for your next purchase.

Andrew

AndrewPerth, WA

Woeful delivery & customer service

published
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Trixie5118

Trixie5118Greater Melbourne (Inner), VIC

So Happy with our Beautiful Hugo Chair

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This chair has exceeded all my expectations. Beautiful leather and a quality piece of furniture. The Service we received from Lounge Lovers was second to none. We received a sample swatch in the mail allowing us to exactly match our new chair to our existing furniture. Swatch was very true to colour on the website. The chair is comfortable, modern and will be a great addition to our loung room. This will not be my last Lounge Lovers purchase. My favorite thing about our Hugo Chair is the over stitching on the arms. It looks fantastic!

Donna

DonnaSydney, NSW

Excellent customer service

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Ordered a chair online which was delivered a couple of days after ordering. Jenny was amazing & kept me fully updated regarding delivery through messages & when sofa was delivered the delivery guys were so helpful & friendly. The chair was also great value for money & exactly what i was after.
Great customer service & would defo order from them again.

Monika

Monika

  • 2 reviews

Best customer service!

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Amazing service. Ordering online was easy. Great communication once the order was placed. Love that I can choose a delivery time online that suits me. Delivery was on time and fabulous communication throughout! Product was exactly as described, assembly was very easy. All together fabulous customer service well done Lounge Lovers!

Monika W.

Monika W.Metropolitan Adelaide, SA

Great table -Just what I was looking for & easy to assemble

published

Found exactly what I was looking for & easy to find on the website. Quality is of a great standard & easy to put together

Great product and service

published

Just had my chairs delivered and am in love. The chairs look amazing and feel sturdy. Due to COVID there were a few delays in delivery which we have found to be the same across all companies. What stood out was that Jenny from lounge lovers kept us updated without us chasing her about any expected delays. She was also able to give us a 3 hour time frame for delivery and confirmed the day before. The delivery guys were great and offered to bring the chairs upstairs without us asking unlike some other companies who will only deliver to the ground floor. Seamless process and would definitely to buying more from them in the future.

Trudi B

Trudi BSydney, NSW

Very professional and helpful

published

Delivery and installation so professional and helpful on both occasions. We love our items and they look great. I had a problem with one item and it was resolved very quickly with a better than anticipated outcome. We look forward to receiving our other items. Thank you.

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Shan93

Shan93Central Queensland, QLD

Cheap product and cheap quality

published

I purchased the natural bentwood chairs which we collected from a warehouse and didn’t open until we arrived home (6hrs away) the chairs showed all join marks of the wood, the base was a plywood bottom and the colour was a honey yellow not a nice natural colour. They were very light weight which also felt cheap. Very disappointed. Look nice from a distance that’s about it. Customer service very hard to contact and no one to call. Slow reply’s. Nothing like the pictures

Dwayne H.

Dwayne H.Illawarra, NSW

Good stuff!

published

Top quality — delivery delays - blame COVID:-)

Thanks for keeping us upto date through the process and the efficient delivery once in the country.

Alex E.

Alex E.Sydney, NSW

Great stuff!

published

Quality items. Decent prices. Long delivery wait times unfortunately as they still seem to be backlogged by Covid a year later..

Excellent communication with delivery

published

Very good and accurate communication, Super easy and covid safe. Love my chairs, We will definitely recommend this website to our friends!

Ania

AniaGreater Melbourne (Metropolitan), VIC

Catastrophic

published

Still waiting

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Took the plunge and ordered a table and chairs set for the kitchen in early January, which were seemingly available based on the website. 24 hours before delivery we received the inevitable phone call from customer service that we’d read so much about online saying the table wouldn’t be available until late Feb. Not to worry though, “the chairs will be with you tomorrow”. Still waiting for the table and no comms to keep us updated on delivery timings. Now just waiting for that second call to complete the set.

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Great service x very prompt with getting back to you and good quality product

published

Very prompt at getting back to you x great quality of products and found what I wanted straight away x loved their range

Would buy again!

published

Great Quality. Easy assembly, quick delivery! Loved the first nap on the couch. Was super easy to put together! Yay

Mark M.

Mark M.Greater Melbourne (Inner), VIC

Great company

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Great product, comfortable and look great and most of all fast and efficient service advised me at every step highly recommend

Tania

TaniaGreater Melbourne (Metropolitan), VIC

Worst service ever!

published
Tim Wallis

Tim WallisSydney Surrounds, NSW

  • 2 reviews

Tara TV unit

published

This is a great tv table with good storage. Shipping was surprisingly fast considering supply chain issues for most companies these days and we live an hour north of Sydney. Best thing - it comes built. You just have to screw the legs in.

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Questions & Answers

Sydmat

Sydmat asked

Online store

Why don’t you respond to customer queries and complaints?

No answers
Gypsy

Gypsyasked

Online store

By any chance you ship international? Like NZ?

No answers

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Details

Compare all 9 Lounge Lovers
CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedDining, Outdoor and Sofas
Compare all 9 Lounge Lovers

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