Reviewer Photos & Videos
My chairs arrived on time and fit perfectly - They’re great quality and I’m over the moon with the product and service
It was easy to find what I needed and at a good price point - no assembly was needed which was a big plus!
Finally found something different to all the other designs out there!
After spending so much time looking for the right style, size and design I finally found Lounge Lovers online! Quality and ease.
Love my new perfect piece of furniture
Found this perfect piece after searching my sites. Surprisingly super easy to assemble on my own and really appreciated the timely and continued communications from LL
Easy to order and quick delivery! Love my new table!
Friendly online site, easy delivery process with ability to reschedule delivery. Easy assembly and delivery team nice and explained how to do so.
Great service and clear communication about delivery
I was very satisfied with the product. Was delivered in perfect condition. Ones regularly sent texts to let me know when product would arrive. Highly recommend
Great chairs, even better service. very satisfied with the quality and look. Delivery and the tracking system was really helpful.
Would highly recommend
Worst customer service!
Ordered some beautiful very expensive chairs off Lounge Lovers back in September. The chairs I ordered said on their website they would be delivered on 26/10/20 - then once I purchased I got an email to say they would be delivered on 05/11/20 - already unimpressed. Then, the day before my 'scheduled' delivery date, I called them (waited on hold for an extremely long time) to ask what my 3 hour time window for delivery would be. The lady I spoke to said they were confirming the drivers schedule for the next day and would ring back in 1 or 2 hour...s. 4 hours later - still no call so I rung roughly 4 times and the phone rung off the hook. I then rung again and finally got through to someone who then told me my order was now going to be delayed until 19/11/20. But NO ONE called me to tell me this. If I hadn't have rung and emailed, who knows if I would have found out. Whilst I completely understand Lounge Lovers cannot be held accountable for shipping delays, the fact I have already waited MONTHS for these chairs, to only be told the day before (after calling so many times with no answer!!!) that they are delayed is SUPER unprofessional. Worst customer service. I won't be recommending Lounge Lovers to anyone, nor purchasing from them again.
Great service, efficient and communicated the entire way. Well packaged product. Very pleased with the product, great value and quality.
Best price for quality
Third time l have used Lounge Lovers. Always quality and delivery guys are great. Always tell friends about this company.
Amazing Customer Service!
Lounge lovers went above and beyond with making sure I was happy with my products. And got my order to me super fast with no hassles. We love our new bar stools!
Thanks you so much, will definitely be ordering from you again!!
Love my coffee table!
The online store was good to navigate and the photos clear and good descriptions. I bought the white round coffee table and it is exactly as advertised and the price was pretty good too.
Great communication too!
Take your money but don’t deliver
I ordered on 14 Sep. received an instant booking confirmation for delivery on 5 nov. tough I had to wait 8 weeks but I accepted it. Meanwhile my credit card was charged on 14 Sep. on 4 nov I received a delivery time slot at 934 am by 1635 I received an email saying delivery delayed with no details of when to expect my goods. To say I’m confused and disappointed is an understatement
Easy to order online, great communication regarding delivery time and date including sms updates to advise delivery time on day and also loved the hour notice. Table was set up for me by delightful guys and rubbish taken away, which is dreamy. The product which is a dinning table and chairs are exactly what I was expecting and is of amazing quality. Thanks loads, super happy.
Lounge Lovers were so great to deal with. I have really strict building management at my apartment so they were really great when it came to last minute delivery cancellations. The delivery boys were so friendly and understand. I appreciate LoungeLovers so much :)
I purchased the Madrid 2 seat sofa on a Saturday , received an email confirmation on the Sunday and received my delivery on the Monday , i was supplied gps tracking of my delivery and my sofa was just as i expected it to be .
Such a great service full stop .
Would definitely look at these guys again if I needed anything else.
Excellent delivery and communication with me! Delivered well before the expected delivery date! Thanks!
Easy navigation of the online store and great delivery! Thanks! I’m stoked with how the delivery guys put the side board in, so I could easily assemble it!
Bought an emerald green chair, it is beautiful, comfortable, color is true to online picture, easily assembled, all contact with lounge lovers was professional, even the delivery guys were great, would buy through them again.
Tokyo Coffee Table
Very happy with the table. Really love it. It’s a good size and compliments the lounge and floorboards. Extremely pleased with the quality too. The delivery of the table was within the stipulated timeframe. The delivery person delivered the table right to the apartment. The assembly of the table was extremely simple and took only 5-7 mins. The table is strong and sturdy.
Great Value. Great service.
Bought a sofa lounge. Was delivered in a sensible time frame. Communication was great. Delivery guys were great. Great value. Product as described.
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