Reviewer Photos & Videos
- Verified customer
Excellent service & Product
I chose Lovelight after be recommended from a work colleague and found there service to be perfect. Allanah was amazing with her knowledge and help in deciding on colour and style of blind. All done via phone and email with samples posted out. Installer was very neat and efficient and product looks amazing in house.
We just love our dual roll blinds, pelmets and drapes. Would like to thank Alannah for her excellent attention to detail and ensured that delivery and installation occurred seamlessly. The installer Damien was professional, informative and efficient during the install. Thank you Lovelight, we would definitely use you again.
Quality second to none!
This is the second time we've engaged Lovelight to install and assist with Roman blinds as the service provided and quality of the end product is of the highest order (even the edges of the timber 'rod' at the bottom are covered in fabric). We are very happy with our blinds- the rooms are completely transformed! :)
Thank you Lovelight!
Gorgeous blinds, amazing customer service and super reasonably priced
From our initial query we felt so supported. Benita went above and beyond to help us feel confident in our choice of blinds. From home visits to showroom visits, emails and calls- she was so available, even for the smallest job. We were so unexpectedly happy we ended up installing additional blinds and sheers throughout our whole house. The difference is incredible! Would definitely recommend lovelight
- Verified customer
I couldn't be happier with my Lovelight experience. Benita brought and experienced and creative eye to our home and helped problem solve some challenges that other companies had no idea about. to install some amazing custom shutters. The whole process was smooth and seamless. Nothing was too much trouble. The finished product is first class and has given our home a great facelift. The installation process was also professional and John was so efficient. I would definitely recommend Lovelight to family and friends.
- Verified customer
Ordered blinds in JUNE and have been chasing love light since then- Fast track to OCTOBER and only lounge room blinds installed and room blinds paid for completely missed - After waiting, the WRONG blinds were ordered... I can forgive "human error" as I was told but there was NO apology and AWFUL/ RUDE customer service from [name removed]. Horrified.
Great to deal with and Great quality
We purchased a new apartment and discussed our needs for blinds and curtains with Ben from Lovelight, he was excellent, great communiation, fast repsonse times and they delivered a terrific quality product. The Q motion motorised blinds are super quiet and once set up super easy to use. We splashed out on the Qsync system you can run your blinds on an app, bit fidly to set up but once done really worth the effort and great value.
We had one small issue with one remote which they foxed up straight away, cant recall the installation chaps name but he was friendly, helpfull and efficient also. Super pleased we went with Ben and the Lovelight team.
Absolutely beautiful product. Very happy with our window furnishings and will be using Lovelight aga
From selection to install there was no issues. Beautiful product, excellent communication, knowledgeable and helpful staff, even going the extra mile and organising installer to come back out to site to change roll direction on the blind even though it was customer error. Very very happy and so glad we went with Lovelight!
Excellent after-sales customer service...very impressed...
The installed roller blinds have been up for a while and I needed help with fixing one of the roller blind chains that I had accidentally broken. I contacted Lovelight, explained the situation, and the response from staff at all levels within the organisation was prompt and efficient. The professionalism and attention to detail of the staff who attended the job was impeccable and he has done an exceptional job of keeping the work done neat and clean. Would highly recommend Lovelight to anyone looking for new window furnishings. Thank you Lovelight.
we got our selection for the whole house at Gallery for Simonds so we didn't go to a store we had excellent service from Chloe she was very happy to spend time with us we were not rushed
It has taken some time for us to actually start our build nearly 2 years later we went back to revisit our choices a few things changed but we were looked after once again
Installation has happened they look great ....... Tristan did an amazing professional job and was very tidy as well which I loved
There was a few issues which we need to resolve misc...
Questions & Answers
We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?
Hi Smith, thanks for getting in touch. Would you be able to send through some photos to email@example.com so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.
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