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Lovelight

Lovelight (page 2 of 5)

4.7 from 87 reviews

Reviews

(80)
(1)
(0)
(1)
(5)
  • Product Quality
    5.0 (19)
  • Return Claim MadeYes (0) · No (19)
  • Customer Service
    5.0 (18)
  • Warranty Claim MadeYes (0) · No (18)

Reviewer Photos & Videos


  • Verified customer

Excellent service & Product

published

I chose Lovelight after be recommended from a work colleague and found there service to be perfect. Allanah was amazing with her knowledge and help in deciding on colour and style of blind. All done via phone and email with samples posted out. Installer was very neat and efficient and product looks amazing in house.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Ben! Great to hear we met your expectations and that Alannah was able to deliver excellent service for you!


Judith

Judith

  • 2 reviews

Beautiful product

published

We just love our dual roll blinds, pelmets and drapes. Would like to thank Alannah for her excellent attention to detail and ensured that delivery and installation occurred seamlessly. The installer Damien was professional, informative and efficient during the install. Thank you Lovelight, we would definitely use you again.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Judith for your review, we're really happy that Alannah and Damien were able to organise and install your window furnishings without any fuss!

meltonsouth

meltonsouthVic, 3000

  • 2 reviews
  • Verified customer

Excellent Service, Great Blinds

published

Good response via phone\email contact, response time for scheduling installer is good. Good job done by the installer.
Thanks NM for organising everything.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Meltonsouth for your review, we're glad the communication was clear and install was prompt

Nisha

Nisha

  • 2 reviews

Excellent service

published

The entire process of ordering, measuring and installing the blinds & shutters was very consumer friendly. The team was professional and punctual. I would recommend Lovelight to anyone who wants a hassle free experience.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Nisha for the kind review :)


Efficient Service

published

From start to finish everything was perfect.Blinds installed on time and promptly.Was always informed of the progress and installation date.Alannah was great.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Dez for the kind review! Alannah will be thrilled to get this feedback!


marta

martaGLEN IRIS

Quality second to none!

published

This is the second time we've engaged Lovelight to install and assist with Roman blinds as the service provided and quality of the end product is of the highest order (even the edges of the timber 'rod' at the bottom are covered in fabric). We are very happy with our blinds- the rooms are completely transformed! :)
Thank you Lovelight!

1 comment
Lovelight
Lovelight -.Lovelight

We're really pleased that you chose to work with us again Marta! We're glad that you are happy with your blinds and thanks for the review


Excellent service, Excellent product and Delivery!

published

Great service from Denise .. a BIG thank you for getting the blinds installed b4 Xmas !!!
Loving the blinds !

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Pete for the review, Denise is a great part of our QLD team!


Jess

JessMelbourne

Gorgeous blinds, amazing customer service and super reasonably priced

published

From our initial query we felt so supported. Benita went above and beyond to help us feel confident in our choice of blinds. From home visits to showroom visits, emails and calls- she was so available, even for the smallest job. We were so unexpectedly happy we ended up installing additional blinds and sheers throughout our whole house. The difference is incredible! Would definitely recommend lovelight

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Jess for the great review, Benita will be thrilled to get this review!

Cathy

CathyMelbourne

  • Verified customer

Fantastc facelift

published

I couldn't be happier with my Lovelight experience. Benita brought and experienced and creative eye to our home and helped problem solve some challenges that other companies had no idea about. to install some amazing custom shutters. The whole process was smooth and seamless. Nothing was too much trouble. The finished product is first class and has given our home a great facelift. The installation process was also professional and John was so efficient. I would definitely recommend Lovelight to family and friends.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks for your review Cathy, Benita and John bring a level of excellence to everything they do!

Mel

MelMelbourne

  • Verified customer

Awful

published

Ordered blinds in JUNE and have been chasing love light since then- Fast track to OCTOBER and only lounge room blinds installed and room blinds paid for completely missed - After waiting, the WRONG blinds were ordered... I can forgive "human error" as I was told but there was NO apology and AWFUL/ RUDE customer service from [name removed]. Horrified.

1 comment
Lovelight
Lovelight -.Lovelight

Hi Mel, we are really sorry to hear you had this experience. I believe you have been dealing direct with our Director as recently as this week? If you need any more assistance, please just give us a call and we will action without delay 1300 763 171.


Tony

TonySydney

Great to deal with and Great quality

published

We purchased a new apartment and discussed our needs for blinds and curtains with Ben from Lovelight, he was excellent, great communiation, fast repsonse times and they delivered a terrific quality product. The Q motion motorised blinds are super quiet and once set up super easy to use. We splashed out on the Qsync system you can run your blinds on an app, bit fidly to set up but once done really worth the effort and great value.
We had one small issue with one remote which they foxed up straight away, cant recall the installation chaps name but he was friendly, helpfull and efficient also. Super pleased we went with Ben and the Lovelight team.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Tony! We're happy that you had a good experience and glad to hear that Ben was top notch the whole way


Laura

LauraSouth East Queensland, QLD

  • 3 reviews

Absolutely beautiful product. Very happy with our window furnishings and will be using Lovelight aga

published

From selection to install there was no issues. Beautiful product, excellent communication, knowledgeable and helpful staff, even going the extra mile and organising installer to come back out to site to change roll direction on the blind even though it was customer error. Very very happy and so glad we went with Lovelight!

1 comment
Lovelight
Lovelight -.Lovelight

Great to hear that you'd use again Laura and thanks for taking the time to give a review!


Excellent after-sales customer service...very impressed...

published

The installed roller blinds have been up for a while and I needed help with fixing one of the roller blind chains that I had accidentally broken. I contacted Lovelight, explained the situation, and the response from staff at all levels within the organisation was prompt and efficient. The professionalism and attention to detail of the staff who attended the job was impeccable and he has done an exceptional job of keeping the work done neat and clean. Would highly recommend Lovelight to anyone looking for new window furnishings. Thank you Lovelight.

1 comment
Lovelight
Lovelight -.Lovelight

Terrific to hear that we were able to sort this out for you Bea. Thanks for the glowing review :)


Lina Kennedy

Lina Kennedy

  • 3 reviews
  • 1 like

Great staff

published
1 comment
Lovelight
Lovelight -.Lovelight

What a fantastic review Lina! Thanks for sharing your whole experience, Chloe and Tristan do a great job :)

Great Blinds, Great Service

published

Had new double roller blinds installed and we're really happy with the outcome. Amy from Lovelight was great to deal with and the install was completed in less time than suggested. Thanks Amy and Lovelight.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks John D for the great review :)

Carolannball29

Carolannball29AU

  • 3 reviews

So happy with my shutters.

published

So happy with my product (plantation shutters). Installed beautifully and staff were extremely professional and helpful. Good price for a quality product.

1 comment
Lovelight
Lovelight -.Lovelight

We're glad to hear that your shutters look beautiful Carolannball. Thank you for the great review!


Barb

BarbDrysdale

Excellent customer service

published

The service was terrific from Melissa. She kept me informed during thew whole process. Being a rental property the installers and trades worked in well with the tenant at all times. Quality blinds and quality service

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Barb, Mel will be thrilled to get this feedback!


Great service!

published

Extremely professional and relaiable, quote supplied on time, hassle free process. Great customer service and quite reasonable prices. Highly recommended!

1 comment
Lovelight
Lovelight -.Lovelight

Great to hear Varun! It's wonderful to hear that you enjoyed your experience with us :)


Perfect Solution!

published

The service from start to finish was excellent. It was easy and hassle free; I now have a great solution with shutters for a couple of odd shaped windows. Very happy.

1 comment
Lovelight
Lovelight -.Lovelight

We're so happy that you had an easy and stress free experience with your shutters Yvonne, thanks for taking the time to give us your review


Bedroom blind

published

Excellent Service, Melissa was great to deal with.
The installation was done great.
The product is of high quality.
Lovelite are a pleasure to deal with.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Rob, we're glad you had a great experience with Mel, she's a pro!


Page 2 of 5

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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to info@lovelight.com.au so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.


Get an answer from our members and Lovelight representatives

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