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Lovelight

Lovelight (page 5 of 8)

4.8 from 156 reviews · View Statistics

Reviews

4.8

156 reviews
  • Product Quality
    4.9 (76)
  • Return Claim MadeYes (0) · No (80)
  • Customer Service
    5.0 (78)
  • Warranty Claim MadeYes (3) · No (78)
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Sue

SueSouth East Queensland, QLD

Great experience and Product

published

I was very happy with the service that was provided from getting a quote to the installation.
The products are very good quality also. We recommend Lovelight. We are about to order more blinds.
Sue

maha

mahaGreater Melbourne (Outer), VIC

seamless experience

published

From start to finish, ordering through lovelight was an extremely efficient, and seamless experience. All correspondence was very timely. We had someone in to fix a blind chain, and take measurements for a new blind on our stair landing. Two weeks later, we have our new blind up! Brilliant customer service! Couldn’t be happier with how easy it all was!

Good service and product

published

Communication was really good and timely. Installation was a breeze. Good to be able to pay someone to do a job and have them complete it with no issues! We have now used twice and happy both times. Full blockout curtains to most of the house and a dual sheer/blockout to a stair window,

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Concettina Ragusa

Concettina RagusaSouth East Queensland, QLD

  • 2 reviews

I love my new shutters

published

I was very happy ordering my shutters with Lovelight and was kept in the loop with installation timing. I’m very happy with my window shutters and the service was perfect.

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Viv

VivBanksia Beach

  • 2 reviews

Excellent communication and service

published

All communication was perfect and service and installation was great. Always called and alerted to when delivery and installation would take place. The process from the office to the final stage was great. Thank you.

Wendy

WendySouth East Queensland, QLD

Very happy customer!

published

Very happy with Lovelight Blinds who installed blinds at all windows of our new home. We ordered the blinds online, having chosen the fabric with a representative who visited us in our home. The installer kept us informed as to arrival time. Installation was very quick and professional. He was quick to spot a flaw in one of the blinds and a short chain on another. Took photos and reported it. The blind and chain was replaced 2 weeks later at a prearranged time and once again was completed in record time. All the people we dealt with were always very pleasant and efficient. Would definitely choose Lovelight again!

Nicole

Nicole

  • 2 reviews

Wonderful window furnishings and service!

published

I couldn’t be happier with lovelight! Benita was wonderful from the start, arriving at my house having already researched which fabrics she thought I would like best! She gave advice where I clearly needed it and now I have the most amazing curtains and blinds in my house. Kurt expertly installed them and now our house feels so much more like a home. Definitely would recommend and use them again!!!

1 comment
Lovelight
Lovelight -.Lovelight

Thank you so much for taking the time to write a review Nicole! We loved working with you. We will pass on your message to Kurt as well!

GDV

GDVMelbourne

  • 4 reviews
  • 6 likes

Professional, Personal and Precise

published
1 comment
Lovelight
Lovelight -.Lovelight

Thanks GDV for the lovely review, Benita and Lloyd are both gems! We're really happy that you had a great result

Wendy

WendySouth East Queensland, QLD

  • 2 reviews
  • 1 like

Extremely happy with my curtains and blinds. Would have no qualms using them again.

published

The installation of both the blinds and the curtains was an extremely pleasant experience. The curtains look amazing and the blinds do the job wonderfully. Would definitely recommend this company.

1 comment
Lovelight
Lovelight -.Lovelight

Wonderful Wendy, thanks for taking the time to share your experience :)

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  • Verified customer

Excellent service & Product

published

I chose Lovelight after be recommended from a work colleague and found there service to be perfect. Allanah was amazing with her knowledge and help in deciding on colour and style of blind. All done via phone and email with samples posted out. Installer was very neat and efficient and product looks amazing in house.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Ben! Great to hear we met your expectations and that Alannah was able to deliver excellent service for you!

Judith

Judith

  • 2 reviews

Beautiful product

published

We just love our dual roll blinds, pelmets and drapes. Would like to thank Alannah for her excellent attention to detail and ensured that delivery and installation occurred seamlessly. The installer Damien was professional, informative and efficient during the install. Thank you Lovelight, we would definitely use you again.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Judith for your review, we're really happy that Alannah and Damien were able to organise and install your window furnishings without any fuss!

meltonsouth

meltonsouthVic, 3000

  • 2 reviews
  • Verified customer

Excellent Service, Great Blinds

published

Good response via phone\email contact, response time for scheduling installer is good. Good job done by the installer.
Thanks NM for organising everything.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Meltonsouth for your review, we're glad the communication was clear and install was prompt

Nisha

Nisha

  • 2 reviews

Excellent service

published

The entire process of ordering, measuring and installing the blinds & shutters was very consumer friendly. The team was professional and punctual. I would recommend Lovelight to anyone who wants a hassle free experience.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Nisha for the kind review :)

Efficient Service

published

From start to finish everything was perfect.Blinds installed on time and promptly.Was always informed of the progress and installation date.Alannah was great.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Dez for the kind review! Alannah will be thrilled to get this feedback!

marta

martaGLEN IRIS

Quality second to none!

published

This is the second time we've engaged Lovelight to install and assist with Roman blinds as the service provided and quality of the end product is of the highest order (even the edges of the timber 'rod' at the bottom are covered in fabric). We are very happy with our blinds- the rooms are completely transformed! :)
Thank you Lovelight!

1 comment
Lovelight
Lovelight -.Lovelight

We're really pleased that you chose to work with us again Marta! We're glad that you are happy with your blinds and thanks for the review

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Excellent service, Excellent product and Delivery!

published

Great service from Denise .. a BIG thank you for getting the blinds installed b4 Xmas !!!
Loving the blinds !

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Pete for the review, Denise is a great part of our QLD team!

Jess

JessMelbourne

Gorgeous blinds, amazing customer service and super reasonably priced

published

From our initial query we felt so supported. Benita went above and beyond to help us feel confident in our choice of blinds. From home visits to showroom visits, emails and calls- she was so available, even for the smallest job. We were so unexpectedly happy we ended up installing additional blinds and sheers throughout our whole house. The difference is incredible! Would definitely recommend lovelight

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Jess for the great review, Benita will be thrilled to get this review!

Cathy

CathyMelbourne

  • Verified customer

Fantastc facelift

published

I couldn't be happier with my Lovelight experience. Benita brought and experienced and creative eye to our home and helped problem solve some challenges that other companies had no idea about. to install some amazing custom shutters. The whole process was smooth and seamless. Nothing was too much trouble. The finished product is first class and has given our home a great facelift. The installation process was also professional and John was so efficient. I would definitely recommend Lovelight to family and friends.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks for your review Cathy, Benita and John bring a level of excellence to everything they do!

Mel

MelMelbourne

  • Verified customer

Awful

published

Ordered blinds in JUNE and have been chasing love light since then- Fast track to OCTOBER and only lounge room blinds installed and room blinds paid for completely missed - After waiting, the WRONG blinds were ordered... I can forgive "human error" as I was told but there was NO apology and AWFUL/ RUDE customer service from [name removed]. Horrified.

1 comment
Lovelight
Lovelight -.Lovelight

Hi Mel, we are really sorry to hear you had this experience. I believe you have been dealing direct with our Director as recently as this week? If you need any more assistance, please just give us a call and we will action without delay 1300 763 171.

Tony

TonySydney

  • 2 reviews

Great to deal with and Great quality

published

We purchased a new apartment and discussed our needs for blinds and curtains with Ben from Lovelight, he was excellent, great communiation, fast repsonse times and they delivered a terrific quality product. The Q motion motorised blinds are super quiet and once set up super easy to use. We splashed out on the Qsync system you can run your blinds on an app, bit fidly to set up but once done really worth the effort and great value.
We had one small issue with one remote which they foxed up straight away, cant recall the installation chaps name but he was friendly, helpfull and efficient also. Super pleased we went with Ben and the Lovelight team.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Tony! We're happy that you had a good experience and glad to hear that Ben was top notch the whole way

Page 5 of 8
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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to info@lovelight.com.au so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.

Get an answer from our members and Lovelight representatives

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