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Lovelight

Lovelight (page 8 of 8)

4.8 from 157 reviews · View Statistics

Reviews

4.8

157 reviews
  • Product Quality
    4.9 (77)
  • Return Claim MadeYes (0) · No (81)
  • Customer Service
    5.0 (79)
  • Warranty Claim MadeYes (3) · No (79)
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Perfect on time service each time

published

Always turn up on time as arranged. Pleasant and professional. Perfectly installed product. Beautiful finish. Understand needs of client. Pleasure to do business with modern products sided with good old professional and homely service

1 comment
Lovelight
Lovelight -.Lovelight

Thank you Elaine!

Victoria

VictoriaVaucluse

Love our new blinds!

published

We couldn't be happier with our new blinds. Ben was wonderful to work with and Andy did a great job installing them in our home. Very attentive, reliable and a super easy process. Highly recommend them.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks so much for the response! Our installation team in NSW do a great job!

Tiffany

TiffanyMelbourne

Great company - great product

published

I needed new roller blinds and lovelight were a pleasure to deal with. Rochelle was efficient and was able to recommend the best product for us. Lloyd who came to
Install the blinds was also friendly and helpful. I would highly recommend this company.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Tiffany, we love working with you & your husband!

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Millie M

Millie MMelbourne

Unbelievable scenes!

published

Ordered plantation shutters, installed early and were a pleasure to deal with. Would highly reccomend this company to anyone interested is a competitively priced and top quality product.

Nicky

NickyCasuarina

Excellent service with quality products

published

Lovelight provided a very professional service with high quality products. Josh was friendly and very easy to deal with and gave excellent opinions on colour and texture. Would definitely use them again and don't have any hesitation on recommending them.

Curtains and Blinds

published

I found dealing with Lovelight to be a very positive experience.
All the staff are very professional, trustworthy and efficient.
The blinds and curtains are of a very high quality.
I would have no problem in recommending them.

Fabulous company to deal with

published

We recently moved into a new property and needed the whole house completely done with blinds and curtains and outdoor shutters
I had Josh visit my house and he was amazing! He got a vibe straight away for what I was after and narrowed down selections for me. We completed the whole order together in 30 minutes. This guy knows his stuff!!
We were under a deadline to get the items installed and Josh and Alan delivered above and beyond.
One blind wasn't quite what I thought it was going to be like....oh, wait not at a problem at all. Josh replaced it within 2 weeks to something I was happier with. Amazing! This is how a business should be run.
Lovelights have a great product and entire crew working for them.
You'll love it!!!

The HAPPY Customer

published

Still in awe of the service received and pleasant nature of the installer. He also insisted on cleaning up after the installation was complete!!! How good is that. From ordering to installation the process has been hassle free. Would highly recommend this guys

Amazing blinds, Amazing Service. Would definitely give them another job

published

I had Ryan from Lovelight come and measure some blinds in my place. not only were they fair with price but their service was impeccable. they came when they said they would and left our apartment clean and tidy and we just love the blinds. i would highly recommend them

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ZingBurger

ZingBurgerMelbourne

  • Verified customer

10/10 Service, Installation & Product

published

Great Advice, Great service and amazing prices.

published

The team at lovelight helped us with all our window furnishings including indoor and outdoor blinds as well as our curtains. We found the staff there to be full of great advice which saved us a lot of time and money. If you're looking for a great team to work with I highly recommend these guys.

Jeremy K

Jeremy KMelbourne

Great quality, amazing service!

published

We had an amazing experience with the Lovelight team. The team was extremely professional on the phone, and I was very impressed with the install team.

Penfold4

Penfold4Greater Melbourne (Inner), VIC

  • 3 reviews
  • 4 likes

Good blinds but terrible correspondence, won't turn up or call back to fix anything. Still waiting.

published

The blinds they gave our apartment block are great. Now that I have something that needs to be repaired they won't help me. I have rung them once a week for the past three weeks and they said they would call me back for an appointment and still waiting. I also said I'm pretty mild mannered but will write a complaint the last time I called to try to get them to call me and help. Nothing... Useless service.

1 comment
Lovelight
Lovelight -.Lovelight
Annoyed

AnnoyedMelbourne

  • 2 reviews

Shocking!

published

Very disappointed with this company. Defensive verging on rude communication when queried, incompetent measuring resulting in incomplete installation and 100% over promises under delivers. As a professional in BD and Customer Service I would never recommend this company. Happy to take your money, reluctant and rude post sales.

1 comment
Lovelight
Lovelight -.Lovelight
Ezra

EzraMelbourne

Excellent service, great products and advice

published

All of our motorised blinds, regular blinds, and curtains were done through Lovelight. They provided the expertise with colour and fabric selections as well as fantastic service when it came to measuring and installation. They even organised for an electrician to come and sort out a problem we had, which made our lives much easier.
HIGHLY RECOMMENDED!!! A+++

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Den

DenMelbourne

Useless service

published

I have been "working" with Lovelight to furnish our off-the-plan apartment because they're the vendor recommended by the developer. However, they don't respond to emails nor answer calls. Even if someone answers the phone, you don't get immediate feedback.

1 comment
Lovelight
Lovelight -.Lovelight
Mama

MamaMelbourne

  • 8 reviews
  • 10 likes

Incredible advice. Exemplary customer service.

published

I have had all the curtains in my house done by Lovelight in Prahran Melbourne. They are a lovely company to work with, they take the time to make sure that everything is exactly as you want it and all window furnishings are professionally installed. They worked with me to make sure that i could split the work into stages and pay it off over time and nothing is too much trouble. They came and measured up all the windows and then when I came into the workshop, they had already prepared some samples of curtains that complimented by color scheme perfectly. it is the extra care with the details and brilliant customer support that has me reccomending them on this forum.

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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to info@lovelight.com.au so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.

Get an answer from our members and Lovelight representatives

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