Reviewer Photos & Videos
Excellent service with quality products
Lovelight provided a very professional service with high quality products. Josh was friendly and very easy to deal with and gave excellent opinions on colour and texture. Would definitely use them again and don't have any hesitation on recommending them.
Fabulous company to deal with
We recently moved into a new property and needed the whole house completely done with blinds and curtains and outdoor shutters
I had Josh visit my house and he was amazing! He got a vibe straight away for what I was after and narrowed down selections for me. We completed the whole order together in 30 minutes. This guy knows his stuff!!
We were under a deadline to get the items installed and Josh and Alan delivered above and beyond.
One blind wasn't quite what I thought it was going to be like....oh, wait not at a problem at all. Josh replaced it within 2 weeks to something I was happier with. Amazing! This is how a business should be run.
Lovelights have a great product and entire crew working for them.
You'll love it!!!
Amazing blinds, Amazing Service. Would definitely give them another job
I had Ryan from Lovelight come and measure some blinds in my place. not only were they fair with price but their service was impeccable. they came when they said they would and left our apartment clean and tidy and we just love the blinds. i would highly recommend them
- Verified customer
10/10 Service, Installation & Product
I don't normally take the time to write reviews but in this case I thought I would. I had Lovelight install new roller blinds and curtains in our recently renovated property, I found their team very knowledgable, they helped us pick fabrics and colours that matched with our property, I think what I appreciated most was having dealt with numerous tradespeople during our renovation, it was nice to deal with a company who wasn't just looking to up sell us to the most expensive option but rather find the best choice.
We then had the pleasure of...dealing with Lloyd one of their installers, he had great communication in the lead up to the install, he came on time, worked quickly and even cleaned up the mess after the job was done. I can't recommend them more highly if you need new curtains or blinds, after a long renovation and dealing with numerous tradies that didn't turn up, didn't clean up their mess and just didn't really care it was really refreshing to use a company like Lovelight.
Great Advice, Great service and amazing prices.
The team at lovelight helped us with all our window furnishings including indoor and outdoor blinds as well as our curtains. We found the staff there to be full of great advice which saved us a lot of time and money. If you're looking for a great team to work with I highly recommend these guys.
Good blinds but terrible correspondence, won't turn up or call back to fix anything. Still waiting.
The blinds they gave our apartment block are great. Now that I have something that needs to be repaired they won't help me. I have rung them once a week for the past three weeks and they said they would call me back for an appointment and still waiting. I also said I'm pretty mild mannered but will write a complaint the last time I called to try to get them to call me and help. Nothing... Useless service.
Very disappointed with this company. Defensive verging on rude communication when queried, incompetent measuring resulting in incomplete installation and 100% over promises under delivers. As a professional in BD and Customer Service I would never recommend this company. Happy to take your money, reluctant and rude post sales.
Excellent service, great products and advice
All of our motorised blinds, regular blinds, and curtains were done through Lovelight. They provided the expertise with colour and fabric selections as well as fantastic service when it came to measuring and installation. They even organised for an electrician to come and sort out a problem we had, which made our lives much easier.
HIGHLY RECOMMENDED!!! A+++
Incredible advice. Exemplary customer service.
I have had all the curtains in my house done by Lovelight in Prahran Melbourne. They are a lovely company to work with, they take the time to make sure that everything is exactly as you want it and all window furnishings are professionally installed. They worked with me to make sure that i could split the work into stages and pay it off over time and nothing is too much trouble. They came and measured up all the windows and then when I came into the workshop, they had already prepared some samples of curtains that complimented by color scheme perfectly. it is the extra care with the details and brilliant customer support that has me reccomending them on this forum.
Questions & Answers
We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?
Hi Smith, thanks for getting in touch. Would you be able to send through some photos to email@example.com so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.
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