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Lovelight
4.8 from 152 reviews · View Statistics

Reviews

4.8

152 reviews
  • Product Quality
    4.5 (4)
  • Return Claim MadeYes (0) · No (3)
  • Customer Service
    4.8 (4)
  • Warranty Claim MadeYes (0) · No (3)
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Mary

Mary

  • 2 reviews

Excellent customer service

published

We have our blinds done with lovelight thru our builder. They have a very competitive price. Customer service is impressive, and they dealt with the missing blinds promptly. Very happy with the quality.

Product Quality
Customer Service
Incentivised ReviewNo
Julie C.

Julie C.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Responsive and flexible

published

Lovelight were responsive to my needs and offered prompt and professional advice focused on ensuring that I was happy with the end result. Everything was wrapped up in a matter of days and we expect delivery on time.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline due to COVID
Warranty Claim MadeNo
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Very good company! I would recommend it to others!

published

All my blinds are installed by lovelight. They are extremely professional. The reason I gave 4 stars is because one of the chain broke when we first moved to a property. However Lovelight came and fix it when they installed the rest of the blinds in my house.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
Warranty Claim MadeNo
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TrevorT

TrevorTGippsland, VIC

  • 5 reviews

Pretty good service and lovely products

published

We included blinds and curtains as part of our building contract with Dennis Family Homes for our new home in Cowes.
We found the products from Lovelight to be of very good quality and good value for the price by comparison with similar products purchased from another supplier for our previous home just a few years ago.
We would have given them 5 stars except for them missing a blind that had to be fitted after we moved in.
However, this was handled promptly and efficiently and we were very happy with the installation.
We subsequently purchased an additional Roman Blind for our Family Room which we were also very happy with.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSouth Yarra
Warranty Claim MadeNo
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Barb

BarbDrysdale

Excellent customer service

published

The service was terrific from Melissa. She kept me informed during thew whole process. Being a rental property the installers and trades worked in well with the tenant at all times. Quality blinds and quality service

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Barb, Mel will be thrilled to get this feedback!

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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to info@lovelight.com.au so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.

Get an answer from our members and Lovelight representatives

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