I'm having the same problem
hi all recommend not getting these fans I'm having the same problem bought six of them and and now three months out of warranty they are failing I have been through 4 capacitors on two of them you spend $300 for each fan and only get two years out of them what a joke don't buy them I have been back to yous and been told they can not help out as they are just out of warranty.
Do not buy!
4 fans purchased. 3 replaced and now all 4 are faulty. Paid extra for a good fan. Now these are out of warranty. Worsr purchase i have ever made. Avoid these fans.
Fan speed is very slow from the time of purchase in 2018
Fan speed is very slow it's been like this from the day this was purchase from Beacon lighting not at all satisfied for the money paid for the fan and install costs
No air circulation and noisy
Bought my Airfusion Airlie II Eco Series ceiling fan eleven months ago and would never buy one again. There is no airflow, even on the high speed. Have tried switching between both the winter and summer switches and it has made no difference. I suspect the blades have lost their curvature and are also dropping. Still under warrant but am going to have it replaced with a new brand and throw this one straight into the bin.
NOT WORTH BUYING AS ITS A LEMON
Ceiling fan not blowing any cool air. WE purchased this fan in December 2018 and have only used it for a few hot nights in Dec and January. Its still under warranty, and we go buy a better one without plastic blades. We paid an electrician to come look and he said the Plastic blades are the fault, as they are drooping and sagging and not generating any air. Also its a noisy fan, not suitable for our bedroom. We are going to bin the fans as they are useless. Lesson learn, first look on google for reviews before you buy.
this is far from desired
we have 6 fans (model: LD-140129L), all expect one now has stopped working, initially they all slowed down and then stopped working altogether. Not sure where to get the help.
Cheap fans with obvious design fault is the glass dome for light. Dome is stuck and I am unable to change bulb.
Fan power good
Fan works ok
Design of light fitting let’s the fan down.
The light blows atleast once a year. Glass dome is not stuck making the light impossible to change. This is a design fault
Went from bright to dim
Installed the 48 inch dimmable and colour shifting led ceiling fan in my sons room to give him more light. The lights worked fine and gave a lot of light when suddenly they dimmed right down.
Purchased in November 2017.
Would definitely avoid buying
All fans have had speed cotrol not work properly 2 only work very slow but has to be on setting 2 to work at all 2 dont work at all the motor just gets hot and the other 2 only work to medium speed but different settings on switch
Purchased in October 2014.
We installed all our fans from beacon in 2014 two of the really expensive ones stopped working hardly used Lucci advised we could go to the sale on fans at Beacon. No offer or assistance for fans we have not replaced as can't afford
Please respond to email address
hoping for help
Our three lucci fans are all going so slowly that they offer no relief from heat after just a few years... they cost three hundred each and although they are outside warranty time period I feel lucci should assist as they are all underperforming and would cost over $1,000 to replace ... if there are any suggestions it would be appreciated ....from mal
Don't recommend buying Lucci fans
Purchased 5 Lucci Futura Eco 52 ceiling fans/lights in Dec 2011. The 3 fans that are used the most have issues with the speed control. All have lost high speed and other speeds vary between fans. Contacted Beacon Lighting who put me onto an electrician. He bypassed the capacitors (speed control) on each fan and the speed was still slow. He said it was a motor issue. Contacted Beacon Lighting about replacing the motors but they came back saying the motors were no longer available and the only option was to buy new fans. After spending $1,900 on these fans, I would have expected them to last much longer. There are obviously quality defects with these fans as others here have had the same issues. I won't be purchasing Lucci fans again.
Lucci is Beacon’s house brand of landfill fodder. Cheap china junk with big margin. Poor design of oyster dome means it jams. Halogen globes blow constantly (though the newer model is now LED and likely more reliable). Fans are often poorly balanced out of the box and require fiddling with weights on blades to balance. Motors eventually seize or wall controllers fail. Have had four of these in my home now all replaced with a different brand over last seven years. 2 year warranty is not good enough. Two years is only two summers and a product like this should last 15 years or more. Only thing they are good for is keeping electricians busy earning coin from installing and then replacing.
Definitely would not recommend!!
I have never previously purchased ceilings and did not have much of an idea about them so I went to shop that specialised in lights and fans etc (Beacon Lighting) and put my full trust in them. The fans that were recommended to me by the sales person had terrible airflow and were not at all suitable so I returned to Beacon and was told by a different sales person that I should never have been sold those fans in the first place as they were not suitable to our situation. To Beacons credit they replaced the fans, but unfortunately, with the Lucci...Futura Eco fans. We had the Lucci fans installed in Jan 2015 and they still have very poor airflow and with in the first year one of them had to be replaced as it would no longer go faster than second speed. Now all of them, except for one, are having the same issue. So after spending nearly $1000 we are now having to use floor fans in my daughter’s bedrooms during in summer as these fans are not sufficient to keep them cool. We have to use floor fans in our living areas to get some airflow in the house. The whole exercise has been very disappointing and frustrating and we are now having to look at replacing these fans only after a couple of years of use. We are very dissatisfied with these fans and are wishing we had left the old clunky noisy fans that were in the house when we bought it as at least they moved air.
Pleasure to rate
We have five in the home very quiet .
The last two purchased in April 2018
Keep buying them will eventually have one or more in every room
The wife happy you do not need the air conditioner is not on day after day and the power bill is down
- Futura Eco 1220mm
- Verified purchase
Impossible to change the bulbs when they blow
I bought three Futura fans from Beacon Lighting less than a year ago - two of the fans have lights in them. These fans seemed fine, until both blew the light globes in under a year. I'm finding it impossible to remove the glass bowls to get to the light globes. I'm going to have to pay for an electrician to change the globes, which is ridiculous!
Metricon Home Build
House build was very good,however,they use Lucci fans from Beacon Lighting. Fans look good but the switches have failed twice in six months. The switches cannot be turned and can be seen to arc which is very dangerous.Waiting to hear back from Metricon on this matter.Have recommended they don’t use these fans in future builds.
- Futura Eco 1220mm
- Verified purchase
not worth buying
bought 4 of these fans June 2014, the one used daily didn't last 18 months. Couldn't find receipt for warranty so had to purchase another January 2016 as i didn't want odd fans on ceiling. Now 24 months along replacement fan is failing the same way, so they are good fans for decoration only just don't use them regularly. Seems that i will be replacing all fans with another brand, but wait having a sparkie at hand found out its only a capacitor used in the units that's failing, $1.50 part on ebay !!! For a sparkie very easy fix, so i was lucky i held onto the 1st one that died and will get him to repair both, but only because it will save me $1000 plus to replace all fans.
Don't buy this product. Warranty.. takes a month before they comes and have a look at it
The fan was installed 3 months ago and all of a sudden the fan and light not working. Spoke to Beacon Lighting and was told to fill in the warranty form. Takes a week before they reply and it will take another 3 weeks before they come and have a look at it. At the mean time i am left without the main light and fan in my lounge room. They said that they need to get the spare from the Eastern State. But they do have spare remote in one of the local Beacon light shop locally in Perth.
I bought this fan with another one from Beacon Lighting Homemaker Centre, Fortitude Valley Brisbane on 5/1/17. They have both worked brilliantly up until today when one has stopped completely. The red light comes on on the remote with no response from the fan or light. What do I need to do now? Is there a simple fix?? I have a the receipt
Questions & Answers
I have 3 LUCCI FUTURA DIMMABLE LED Ceiling Fans.
the light button, fan off and low speed buttons don't work, so I have no light in my bedroom. I have changed batteries, but this didn't work. I have switched the fan off at the wall.
Customer S.Lucci Air
Hi George, it appears there may be an issue with the remote. To be able to assist you, can you PM us at email@example.com the details of the fan you have ie. name/SKU number, how long you have had it and your contact details.
Regards, Gaile - Beacon Lighting Customer Service.
My fan is only a few months old and the brightness has significantly decreased, the other 2 I bought at the same time are very bright, what has happened and how do get it fixed please?
Customer S.Lucci Air
Hi Michele, your fans are under warranty. Please complete the form on this link https://www.beaconlighting.com.au/warranty-claims and our Warranty team will be in contact with you to arrange a service call for repair/replacement, Debbie-Beacon Lighting Customer Service
Where is th capacitor located ?
In the top area near the ceiling
Or the bottom near the blades?
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