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Lumberjack Camper Trailers

Lumberjack Camper Trailers

VIC, Geelong, QLD, Coopers Plains
4.0 from 72 reviews · View Statistics

Reviews

3.3

7 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    3.5 (6)
  • Return Claim MadeYes (7) · No
  • Customer Service
    3.7 (6)
  • Warranty Claim MadeYes (5) · No (1)
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Reviewer Photos & Videos

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Dean

DeanSouthwest, VIC

Aftercare Upgrade!!

published

Absolutely love my Eildon camper. It appears the crew have made a massive focus on after sale service. They are great to deal with and made everything seem like it was "no hassle".
Refreshing experience.

Product Quality
Customer Service
Return Claim MadeYes
Store LocationNorth Geelong
1 comment
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Dean. We were happy to assist and we really appreciate your time to say these kind words. We are so glad you can see these positive changes here at Lumberjack.

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The reviewer stated that an incentive was offered for this review

happy camper

happy camperSouthwest, VIC

new camper

published

The store was easy to move around great to view products very satisfied with items purchased would recommend to anyone very happy can't wait to go camping had a issue with a couple of items danni was very helpful happy camping

Product Quality
Customer Service
Return Claim MadeYes
Store LocationLumber jack corio
Warranty Claim MadeYes
Date PurchasedFebruary 2020
1 comment
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi Happy Camper, thanks so much for taking the time to reach out. We are so glad you love camping as much as us :-)

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The reviewer stated that an incentive was offered for this review

DAVID

DAVIDCentral, SA

Enjoying our camper more than ever great

published

After owning our currawong for 2 years we had a small problem. Live chat with Arthur resulted in our problem was solved the same day and the replacement part was sent from Geelong to Adelaide two days latter great stuff lumberjack and ta very much Arthur

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationSITE UNSEEN FROM GEELONG CHECKED OUT VIDEOS AND READ REVIEWS
Warranty Claim MadeNo
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Matt

MattMurray Mallee, SA

Fantastic product and great service!!

published

We were sold on the lumberjack glenaire because it offered king and queen size beds that all the other dual fold campers couldn't, and add to that the electric fold it just ticked all the boxes for us. Initially we had an issue with the actuators but this was quickly remedied by lumberjack without a hassle, and when we had an issue with the suspension the service offered by lumberjacks warranty department was outstanding, especially considering all the restrictions in Victoria with the covid pandemic. Well done lumberjack a great product that it well supported, would have no issue in recommending lumberjack to anyone in the market for a camper.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGeelong Victoria
Warranty Claim MadeYes
Date PurchasedAugust 2019
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Terrible

published

Unfortunately this company sells faulty and sub standard equipment and the service is appalling. They are liars and are really rude, do not deal with this company if you want a product that works and is backed by the company that sells it.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGeelong
Warranty Claim MadeYes
1 comment
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers
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Luke Montague

Luke MontagueSydney Surrounds, NSW

LEMON

published

Still waiting one year to be fixed,actuators gone jock wheel gone, Treg hitch wont sit Flush with tow bar, water leaks in front storage, boat rack rivets are not in frame. Keep getting told they are going to fix but then no communication after that, always chasing them.
Once they have your money they dont care about you. Some of the worst after sales Ive ever seen buyers BEWARE

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationVictoria
Warranty Claim MadeYes
Date PurchasedNovember 2018
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WGC

WGCMetropolitan Adelaide, SA

  • 2 reviews
  • 5 likes

Poor quality control and poor service

published

after 2.5 years of trying to get a very long list of things wrong (some from day 1) fixed, had to resort to the Fair Trading to get them addressed. Promises, promises along the way meant nothing. Canvas replaced twice and every time it goes up more holes appear. Now they still haven't complied with Fair Trading decision. Certainly a case of buyer beware and if you need things fixed (or get the lemon) make sure you have written evidence of discussions. Don't allow timing to draw out. Make sure they stick to any time frames you determine are reasonable.

Incentivised ReviewNo
Return Claim MadeYes
Store LocationGeelong
Warranty Claim MadeYes
Date PurchasedFebruary 2016
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Questions & Answers

Ryan O.

Ryan O.asked

Lumberjack Camper Trailers

I was wanting to know stud sizes for lumberjack campers bearing and seal sizes as well for a trip I'm doing over Easter

1 answer
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi there,
We use SKF branded bearings, see the codes below
LM15123/245 J2/Q - Inner bearings (Small)
25580/20J2/Q - Outer bearings (Large)
Thank you.

Michelle V.

Michelle V.asked

QLD, Coopers Plains

Any chance this store will be opening again soon?

No answers
Sarah S.

Sarah S.asked

Lumberjack Camper Trailers

Does anyone have a Lumberjack Mt Beauty Compact Hybrid? Are you happy with it?

2 answers
Steve W
Steve W

I am very interested in the same van. Did you purchase if so would love your feedback.

Sarah S.
Sarah S.

No we didn't purchase. I got no replies and did a lot of investigation and decided Lumberjack had too many bad reviews. We ended up purchasing a second hand 2009 off road Jayco expander 14ft 2 person with internal shower and toilet. Realise that Jayco's probably aren't the best for off road but it was a good buy.

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Lumberjack Camper Trailers

Details

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CategoryPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own ProductsManufactures Own Products
After Sales ServiceYesYes
Manufacturer Warranty5 year(s)5 year(s)
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