Reviewer Photos & Videos
The store was easy to move around great to view products very satisfied with items purchased would recommend to anyone very happy can't wait to go camping had a issue with a couple of items danni was very helpful happy camping
The reviewer stated that an incentive was offered for this review
- VIC, Geelong
Fantastic product and great service!!
We were sold on the lumberjack glenaire because it offered king and queen size beds that all the other dual fold campers couldn't, and add to that the electric fold it just ticked all the boxes for us. Initially we had an issue with the actuators but this was quickly remedied by lumberjack without a hassle, and when we had an issue with the suspension the service offered by lumberjacks warranty department was outstanding, especially considering all the restrictions in Victoria with the covid pandemic. Well done lumberjack a great product that it well supported, would have no issue in recommending lumberjack to anyone in the market for a camper.
Unfortunately this company sells faulty and sub standard equipment and the service is appalling. They are liars and are really rude, do not deal with this company if you want a product that works and is backed by the company that sells it.
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Know better, choose better.
Still waiting one year to be fixed,actuators gone jock wheel gone, Treg hitch wont sit Flush with tow bar, water leaks in front storage, boat rack rivets are not in frame. Keep getting told they are going to fix but then no communication after that, always chasing them.
Once they have your money they dont care about you. Some of the worst after sales Ive ever seen buyers BEWARE
Poor quality control and poor service
after 2.5 years of trying to get a very long list of things wrong (some from day 1) fixed, had to resort to the Fair Trading to get them addressed. Promises, promises along the way meant nothing. Canvas replaced twice and every time it goes up more holes appear. Now they still haven't complied with Fair Trading decision. Certainly a case of buyer beware and if you need things fixed (or get the lemon) make sure you have written evidence of discussions. Don't allow timing to draw out. Make sure they stick to any time frames you determine are reasonable.
Questions & Answers
I was wanting to know stud sizes for lumberjack campers bearing and seal sizes as well for a trip I'm doing over Easter
Lumberjack Camper Trailers
We use SKF branded bearings, see the codes below
LM15123/245 J2/Q - Inner bearings (Small)
25580/20J2/Q - Outer bearings (Large)
Does anyone have a Lumberjack Mt Beauty Compact Hybrid? Are you happy with it?
I am very interested in the same van. Did you purchase if so would love your feedback.
No we didn't purchase. I got no replies and did a lot of investigation and decided Lumberjack had too many bad reviews. We ended up purchasing a second hand 2009 off road Jayco expander 14ft 2 person with internal shower and toilet. Realise that Jayco's probably aren't the best for off road but it was a good buy.
|Category||Physical Shops and Caravan & Camper Trailer Shops||Physical Shops and Caravan & Camper Trailer Shops|
|Seller Type||Manufactures Own Products||Manufactures Own Products|
|After Sales Service||Yes||Yes|
|Manufacturer Warranty||5 year(s)||5 year(s)|
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