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Lumberjack Camper Trailers

Lumberjack Camper Trailers

VIC, Geelong, QLD, Coopers Plains
4.0 from 74 reviews · View Statistics

Reviews

2.6

5 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(3)
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (3) · No
  • Customer Service
    1.0 (2)
  • Warranty Claim MadeYes (3) · No
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Terrible

published

Unfortunately this company sells faulty and sub standard equipment and the service is appalling. They are liars and are really rude, do not deal with this company if you want a product that works and is backed by the company that sells it.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGeelong
Warranty Claim MadeYes
1 comment
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers
Luke Montague

Luke MontagueSydney Surrounds, NSW

LEMON

published

Still waiting one year to be fixed,actuators gone jock wheel gone, Treg hitch wont sit Flush with tow bar, water leaks in front storage, boat rack rivets are not in frame. Keep getting told they are going to fix but then no communication after that, always chasing them.
Once they have your money they dont care about you. Some of the worst after sales Ive ever seen buyers BEWARE

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Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationVictoria
Warranty Claim MadeYes
Date PurchasedNovember 2018
WGC

WGCMetropolitan Adelaide, SA

  • 2 reviews
  • 5 likes

Poor quality control and poor service

published

after 2.5 years of trying to get a very long list of things wrong (some from day 1) fixed, had to resort to the Fair Trading to get them addressed. Promises, promises along the way meant nothing. Canvas replaced twice and every time it goes up more holes appear. Now they still haven't complied with Fair Trading decision. Certainly a case of buyer beware and if you need things fixed (or get the lemon) make sure you have written evidence of discussions. Don't allow timing to draw out. Make sure they stick to any time frames you determine are reasonable.

Incentivised ReviewNo
Return Claim MadeYes
Store LocationGeelong
Warranty Claim MadeYes
Date PurchasedFebruary 2016
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Questions & Answers

Ryan O.

Ryan O.asked

Lumberjack Camper Trailers

I was wanting to know stud sizes for lumberjack campers bearing and seal sizes as well for a trip I'm doing over Easter

1 answer
Lumberjack Camper Trailers
TeresaLumberjack Camper Trailers

Hi there,
We use SKF branded bearings, see the codes below
LM15123/245 J2/Q - Inner bearings (Small)
25580/20J2/Q - Outer bearings (Large)
Thank you.

Michelle V.

Michelle V.asked

QLD, Coopers Plains

Any chance this store will be opening again soon?

No answers
Sarah S.

Sarah S.asked

Lumberjack Camper Trailers

Does anyone have a Lumberjack Mt Beauty Compact Hybrid? Are you happy with it?

2 answers
Steve W
Steve W

I am very interested in the same van. Did you purchase if so would love your feedback.

Sarah S.
Sarah S.

No we didn't purchase. I got no replies and did a lot of investigation and decided Lumberjack had too many bad reviews. We ended up purchasing a second hand 2009 off road Jayco expander 14ft 2 person with internal shower and toilet. Realise that Jayco's probably aren't the best for off road but it was a good buy.

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Lumberjack Camper Trailers

Details

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CategoryPhysical Shops and Caravan & Camper Trailer ShopsPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own ProductsManufactures Own Products
After Sales ServiceYesYes
Manufacturer Warranty5 year(s)5 year(s)
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