ITs just average
Meh. I feel dissapointed most of the time I feel I lost money with the subscription. Could spend same value in better Stuff. I never end up using what they send.
Late boxes, out of date products, not worth it.
I was subscribed for about a year, I ended up cancelling my sub because they were sending out of date products. In this case, a foundation that was waaaaay too dark for my skin. Not only was it too dark but it was out of date by 7 months. (Makeup has quite a long expiration so I'd hate to know how old it was!) The company tried to tell customers to use the darker shade as a contour colour, and that expiration on makeup didn't matter. So we all must have received the same dark shade with the same date.
I cancelled my subscription and the next m...
Excellent products. Appalling customer service!!!!
Mostly excellent products. But boxes are rarely received in the month they are supposed to arrive. Customer service is absolutely appalling.
They will tell lies to cover their previous lies which always comes out in the end to make them look even worse than they already do.
Questions & Answers
Why is Lust Have It charging me for a new subscription when I have cancelled my account last May 2016? This payment doesn't have my approval so I expect someone to contact me about this today.
Hi there Bettina, we had an issue with our system and all charges such as this are being reversed currently so should reappear in your account today. We sincerely apologise for the inconvenience here but rest assured we are working on it! Kind regards, Lust have it! team xx
You can mail the query to customer services, they promptly reply and they even refunded my money when the amount deducted from my unsubscribed account.
Hullo ladies how much is postage please and can you unsubscribe at any time? thank you
Hi Kath, thanks for reaching out - always happy to help. Postage is a flat $2.95/month. You can unsubscribe at anytime if you are on a casual subscription but not on a pre-paid (I.e 6 or 12 month) however you would be able to pause and unpause your subscription as you wish. If you'd like to find out more if you can check out our website www.lusthaveit.com.au or also email our team on firstname.lastname@example.org - hope you're having a lovey holiday period. Lust have it team X
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