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My iPhone 6s lasted 1 day longer than the 6 month warranty. No redress. This is NOT a fair merchandiser.
Great Customer Service!
Unfortunately, phone slipped through the net and was still locked to a carrier. However, the customer service support was great (5 stars!) and they soon got me on track. Thank you!
Don't Use Them
ordered 2 mobile phones
didn't get my items now for the last month, back and forth through kogan.
unprofessional replies with that they don't have stock.
and then they sent one item and didn't send the second and after i send them they asked me for IMEI for the first one so annoyed really i will never ever buy from them again.
also check out reviews on google and you will know what i'm talking about this is the worst online experience ever.
Found the site easy to navigate and all things laid out pretty well. The ipad didn't do exactly what i wanted but is still great and i use it all the time.
Its very bad
I ordered an iphone 7 plus from this store and they gave me a tracking number to ensure that it would arrive, but what we didnt know they didnt even have the product in stock, after 2 weeks of waiting I emailed this store to see if there was a lost package, when we found out they didnt have it, we were refunded and offered terrible offers with 5% off, TERRIBLE service. I would never buy from here again.
I dont think I received an apple genuine product
I believe that I got sold a fake copy of a headset, it looks very different from my original ones, the cables are very thin and look like they will break easily
Do not trust this company
Item ordered for Mothers Day. I used this company because they promised same day shipping. They marked the status as sent but 4 days later AusPost advised they had not been given the item to deliver. After some denial I got an apology and was told a new item was being sent Express Post....1 day later AusPost still have nothing....very upset children because no gift for mum. Disgraceful
Bad my phone has screen burn in i can see the bar on top and bottom i want a full refund
Bad my phone has screen burn in i can see the bar on top and bottom i want a full refund its terrible i cant even fix it its anoying
I had ordered something from their kogan market more than 10 days ago and 1. My item has not appeared and 2 the tracking number does not work! I am incredibly upset and shocked at how god awful this is.
iPad Not In Working Order $699
I wouldn’t recommend this supplier as I bought from dicksmith online and this was the seller but was concerned if the quality will reflect in person and I was proven right to be concerned I wouldn’t get a quality product...
Fraud company and Fraud Indian Staff
Got calls from their representatives. Asked for my id to convert my existing vodafone account to telstra and give a new ipad 11 pro 256 GB Space grey. Instead used my id to take out one ipad and 3 iphones from Optus and Vodafone.
Cheaters and liars. Fraudulent people. Would never recommend to anyone. I want to report them to media to show all the evidences.
My first order after one month still haven't received contact and customer service after 3 days which replaced and resend via express post now still waiting on order and haven't received which was 5 days ago
Service could be better
Initially I wrote: "The reviews on this site are written by them. The one genuine review is the 1 star. I ordered an ipad mini, didn't receive it, their email bounces back and their number is disconnected." After I wrote this review, I then got a phone call from them, apologising for the late shipment, that the product I had ordered wasn't available but they upgraded me to the next version of the iPad at no cost and the ipad arrive today. So they did resurrect themselves, but I am still slightly scared because of the initial experience!
Wont stop harassing me to buy a phone!
5 Days in a row contacted by this company and politely declined asking every time to be removed off the registry. Even blocked several of their numbers. BUT today I received x4 phone calls in a row on PRIVATE at 5.07pm, 5.13pm, 5.22pm and 5.29pm on the 19th November and continually explained I am not interested their service, I will not answer their questions, they wont stop calling so please take me off their registry. X2 normal workers (one who kept telling me to calm down and interrupting me while trying to explain) then a supervisor [name r...emoved] called to harass, then was called by a female operator. The last lady [name removed] ended up hanging up on me after sternly but not rudely explaining to her the situation. They do NOT take no for an answer. They do not follow strict rules for cold callers as set by the government. The company LOVE YOUR PHONE is relentless and rude. I feel if they are happy to harass a strong willed person then they would be than happy to harass the elderly, mentally disabled, low income who cannot commit to their promotions and so much more. It is bullying! This pressure is not appropriate for a company to do, its bad enough they can Willy nilly sell off our phone numbers but to abuse them like this is absolutely in appropriate.
Ordered an apple ipad am still waiting 9n response to 3 emails as had not received certified australian wall charger in box. As decribed in box of contents when placed order.
Questions & Answers
why you don't mention iphone 11 on your website
is you don't have iphone 11 stock?
I dont have one
Someone call me luvyourphone company and they give me a offer samsang s10 and then they send me wrong phone they asked me to send them back to my on charge and give me more discounts on phone totally fraud company and now they not pick up my phone their is 0280060641 can u inquiry please and refund my $18.35
why dont you guys picking up my phone u scamers
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