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My iPhone 6s lasted 1 day longer than the 6 month warranty. No redress. This is NOT a fair merchandiser.
Great Customer Service!
Unfortunately, phone slipped through the net and was still locked to a carrier. However, the customer service support was great (5 stars!) and they soon got me on track. Thank you!
Don't Use Them
ordered 2 mobile phones
didn't get my items now for the last month, back and forth through kogan.
unprofessional replies with that they don't have stock.
and then they sent one item and didn't send the second and after i send them they asked me for IMEI for the first one so annoyed really i will never ever buy from them again.
also check out reviews on google and you will know what i'm talking about this is the worst online experience ever.
Found the site easy to navigate and all things laid out pretty well. The ipad didn't do exactly what i wanted but is still great and i use it all the time.
Its very bad
I ordered an iphone 7 plus from this store and they gave me a tracking number to ensure that it would arrive, but what we didnt know they didnt even have the product in stock, after 2 weeks of waiting I emailed this store to see if there was a lost package, when we found out they didnt have it, we were refunded and offered terrible offers with 5% off, TERRIBLE service. I would never buy from here again.
I dont think I received an apple genuine product
I believe that I got sold a fake copy of a headset, it looks very different from my original ones, the cables are very thin and look like they will break easily
Do not trust this company
Item ordered for Mothers Day. I used this company because they promised same day shipping. They marked the status as sent but 4 days later AusPost advised they had not been given the item to deliver. After some denial I got an apology and was told a new item was being sent Express Post....1 day later AusPost still have nothing....very upset children because no gift for mum. Disgraceful
Bad my phone has screen burn in i can see the bar on top and bottom i want a full refund
Bad my phone has screen burn in i can see the bar on top and bottom i want a full refund its terrible i cant even fix it its anoying
I had ordered something from their kogan market more than 10 days ago and 1. My item has not appeared and 2 the tracking number does not work! I am incredibly upset and shocked at how god awful this is.
Fraud company and Fraud Indian Staff
Got calls from their representatives. Asked for my id to convert my existing vodafone account to telstra and give a new ipad 11 pro 256 GB Space grey. Instead used my id to take out one ipad and 3 iphones from Optus and Vodafone.
Cheaters and liars. Fraudulent people. Would never recommend to anyone. I want to report them to media to show all the evidences.
My first order after one month still haven't received contact and customer service after 3 days which replaced and resend via express post now still waiting on order and haven't received which was 5 days ago
Ordered an apple ipad am still waiting 9n response to 3 emails as had not received certified australian wall charger in box. As decribed in box of contents when placed order.
Pretty good...but read everything SUPER carefully
I know when reading this, you'll think I am to blame, and I'm OK with that. This is more FYI for anyone considering buying phones through luvyourphone.
I bought a Google Pixel 3 at a great price, in Near New condition. It was packaged in an outsized box, and the phone was in pristine condition, but what I didn't expect was that the accessories were either missing or certainly not original.
Pixel buds missing completely (replaced with $3 earphones), USB-C cable definitely not original, and didn't work at all for charging the phone. No charger...
Review collected in partnership with luvyourphone.com.au
its fake dont buy ,
absolutely fake guys dont buy , stay away . staff cant under stand English they only know their sails pitch.
they trying to rip you off. they saying its cheap but they want only your details , you wont get any thing ,
they just changed their name from mobile city to this one .....
its totally a scam
Scam. people please beware of this company named “love ur phone” its all crap. we booked 2 mobiles from the company on plan which were for me and my husband and what they actually did that sent us the 1 wrong device which we sent them back.after that they asked my birth certificate for the plan which is totally unrelated to this. then after that time we are trying to contact them but they are not picking the call. and when they accidentally picked call they didn’t mentioned their company name or something then i asked them if thats the “loveur...phone” company they hung up the phone straight away. and before when we didn't interested buying the device they use to call every single day but as soon as we gave them details they are not picking up our phone. we will report the POLICE now so our documents would b safe. please people don’t get caught in their scam as we did.
Questions & Answers
why you don't mention iphone 11 on your website
is you don't have iphone 11 stock?
I dont have one
Someone call me luvyourphone company and they give me a offer samsang s10 and then they send me wrong phone they asked me to send them back to my on charge and give me more discounts on phone totally fraud company and now they not pick up my phone their is 0280060641 can u inquiry please and refund my $18.35
why dont you guys picking up my phone u scamers
Get an answer from our members and luvyourphone.com.au representatives
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