Luvyourphone.com.au are offering reviewers the chance to win back the purchase price of their phone. The winner for this is selected randomly each month. To enter this, all reviewers are required to do is to write a positive, neutral or critical review about their experiences with Luvyourphone.com.au. It is possible that reviews written may have been written by a reviewer that received this incentive.
no response to problem with phone
call to report that the new phones battery goes flat within 24 hr with no use. I was told that I would be contacted by luvyourphone within 1/2 hour but 3 days later no response
Terrible you sent the wrong iPhone!
I am not satisfied as I paid for a iPhone 7 and was sent an iPhone 6! Now still trying to have it returned I am Not happy at all
Apple Watch disaster
Be very careful buying from this company. I brought a Apple Watch from them. Three months later it came up with a charging error (green snake), I kept the watch on charge for 5 hours as per the advice from Apple. The screen then went red and had lines going through it. This item had not been dropped or in the water, sent it back as its was still under warranty. They are now saying there is damage to the LCD which isnt covered by their warranty and they want $180 to fix it. What the hell. all it did was run out of charge. This is obviously a watch fault. Complete waste of money.
Find out how luvyourphone.com.au compares to other Electronics & Computing Shops
Know better, choose better.
At first great! Now I’m over waiting for my refund!
Received my iPhone XS Max all was great fast shipping, loved it until every time I would charge to phone it would glitch and shut down couldn’t use the phone! I have returned the phone and have asking for a refund as I don’t want a replacement or repair, but I can’t seem to get a straight answer! I just want my money back!
I have a defective phone that I received less than 30 days ago. After continual emails & phone calls I have had no response. all I want is a phone that works.
Fast delivery . Poor customer service . Treat you like a fool and lie to you. Never buy anything from this place . Worst experience ever. Still waiting on them to ring me back.
Terrible after sales warranty service
I really love the idea of luvourphone. I loved the great price of the phone and speedy delivery. The phone had a faulty touch screen that would take repeated swipes to open the phone. I returned the phone for warranty claim (received by them March 7th 2019) and now over a month later, I STILL have no phone.
I have emailed several times and I every response is a generic "We have contacted the warehouse and they have informed us it has been sent to an authorised repairer). We will contact you when we have an update." BUT they never contact me until I ask again days later.
Never a customer again. Who can afford to go over a month without their phone in this age?
Questions & Answers
why you don't mention iphone 11 on your website
is you don't have iphone 11 stock?
I dont have one
Someone call me luvyourphone company and they give me a offer samsang s10 and then they send me wrong phone they asked me to send them back to my on charge and give me more discounts on phone totally fraud company and now they not pick up my phone their is 0280060641 can u inquiry please and refund my $18.35
why dont you guys picking up my phone u scamers
Get an answer from our members and luvyourphone.com.au representatives
Other Electronics & Computing Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.