Luvyourphone.com.au are offering reviewers the chance to win back the purchase price of their phone. The winner for this is selected randomly each month. To enter this, all reviewers are required to do is to write a positive, neutral or critical review about their experiences with Luvyourphone.com.au. It is possible that reviews written may have been written by a reviewer that received this incentive.
Great customer service
I've purchased two phones and got one replaced under warranty over the past year, the customer service is top-notch and zero hassles with my warranty claim. The main issue I've encountered is two of the three phones I got from Luvyourphone were in the wrong colour.
The first phone I got from them was a Google Pixel in white, which was sold as "new condition" but came with a scratch to the rear. The second phone I got from them was a Samsung Galaxy S9 in grey, which was sold as "good" and was covered in grime but after polishing it, it was in b...etter shape than the Google Pixel. The Pixel died and got replaced with a Pixel 2, and the quality was flawless. Overall, they are not very consistent and often deliver the wrong colour. Nevertheless they are still great value and will continue to purchase their phones.
Quick and painless!
I recently bought an iPhone through Certified Tech Direct, and while I was stoked on its Like New condition, the battery began to fail almost immediately. They said I could take it in to their sister company LuvYourPhone (Sydney Mobile Phone Repairs in Beverly Hills) to get the battery replaced under warranty, so I rang them up, and George said to bring it right in and he'd sort it out while I waited.
Upon arrival George did some quick diagnostics to make sure nothing else was causing the problem, and then set about installing the brand new ba...ttery. He was friendly, straightforward and honest, easy to chat to, efficient and careful, and clearly knows his way around these phones. He even cleaned the screen and whacked on a screen protector free of charge. Thanks, George! If I have any other issues with this phone I know where I'll be taking it! I would highly recommend this shop to anyone in need of a phone repair.
Samsung Note 8
this is the second time i have purchased a phone from you, postage has always been extremely fast,excellent communication and great phones. thankyou for great service will definitely check back on you when i need to purchase another phone
Review collected in partnership with luvyourphone.com.au
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Questions & Answers
why you don't mention iphone 11 on your website
is you don't have iphone 11 stock?
I dont have one
Someone call me luvyourphone company and they give me a offer samsang s10 and then they send me wrong phone they asked me to send them back to my on charge and give me more discounts on phone totally fraud company and now they not pick up my phone their is 0280060641 can u inquiry please and refund my $18.35
why dont you guys picking up my phone u scamers
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