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After 30min the phone gets hot
And after one hour the phone has some serious bug. Like I can not write anymore.
Overall not to satisfy
But that what you guess when you buy refurbished
Not what I expected
Not what I was expecting I have ordered refurbished iPhones from other places but this is the worst I ever received.will think again before I buy from this company again
Good and bad
Paid good money for a phone. And didn't even getcac240 volt wall plug. And the reason I brought this phone is that the primal wall plug is a 2440 volt fast charge is a standard with this oppo phone. disapointing postage was fast and the phone was a lot cheaper than other stores. Maybe because the chargers had all been removed.
Defiantly not an apple product
I bought a pair of 3 apple earphones but they defiantly were not apple products. The item description said there was great sound quality and deeper bass tones, but that is 100% not true. they are extremely cheap rip off versions. the mic and buttons of the remote do not work. I am quite upset because my pair are broken and I needed a pair for school. the wires are thin and are defiantly going to end up breaking. they are made of incredibly cheap plastic and the product description told me they were apple. I also was told I would get same day delivery and express shipping but took a good 2 weeks to get to me.
- Verified customer
Good phone at a good price was advertised. Ordered, but the next day was told there was no stock, advertised in error. I looked it up and the same product was still being advertised! At least I was refunded promptly when I complained, or I would have given only 1 star
Review collected in partnership with luvyourphone.com.au
Not happy didn't get everything that I paid for
Not at happy, paid alot off money and only got half the product that I paid for, was advertised several times on what I would receive but didn't get everything. Not at all satisfied with the product, am extremely unhappy and not at impressed. Clearly states on product in the package contents what I would get, yeah right total rip-off only half of what I paid for. Also found the customer service representatives not at all helpful, ignoring questions that I was asking or didn't return emails, got an invalid tracking number emailed to me. Would no...t recommend anyone to buy from luvyourphone.com.au as they rip you off and you don't get everything or anything that you pay for, now I'm not getting any emails returned to address the problem or anything. Not at all impressed or happy at all. Was suppose to get a charger head and USB cable, only got the charger head. So I've had to buy the product elsewhere for double the price. Total ripoff luvyourphone.com.au is phone, would never recommend them to anyone at all.
- Verified customer
4 faulty phones in 9 months!
Bought 2 brand new Samsung Galaxy S4. First one bricked itself upon crashing during system update. Replacement phone had SIM card fault out of the box that eventually got worse and completely failed. Received full refund.
With the refund money bought a Sony Xperia Z3 'near new' condition with warranty. It clearly was someone elses returned phone as LUVYOURPHONE had forgotten to factory reset the phone, still had all his data and logins active!!!
That phone bricked itself within 2 months. Returned it and was replaced. The replacement Son...y phone also then bricked itself within 2 months. Has been one month since I returned it for refund have had no correspondence from LUVYOURPHONE regarding its status nor any replay to my email follow up (now been 5 business days). **UPDATE 22/11/2017**: Full refund received an apology for the delay.
Delivery great communication poor
No problem with delivery they get good rating. I was charged delivery fee although it was advertised as free delivery. Tried multiple times to communicate but no answer. They don't have a phone and they have online chat but the chatline is never operational and you leave a message and they don't answer. I've sent multiple emails but nothing happens.. I only hope my new phone works ok because I doubt I will get any help with an email to luvyourohone. You may get a good price but I would rather pay slightly more to have a service provider with a ...phoneline you can call and an address - they don't give out either. It would be interesting to see if anyone has had problems with a faulty phone and if they get customer satisfaction. Delivery is one thing but aftersales service is very important.
I bought an galuxy 7 egde for my birthday from luvyourphone .
fantastic service and save money.
quick and secure postage.
thank you for your
Never showed up for next day delivery or the next but the next emails not answered no help at all pr
Just hope they honour their warranties better than they do their sales and postage 4week days and a weekend still no reply bar automated we will respond as soon as possible. Aust post has already sent the email and case number for lyp to be compensated and was told I would be but lyp don't respond except to ask for some luv and 5 star review.
Phone was faulty just ended up using it for parts quick delivery
Phone was faulty, kept turning off so ended up using it for parts was a quick delivery though.
Happy with their service, shame there was an issue with the phone.
Questions & Answers
why you don't mention iphone 11 on your website
is you don't have iphone 11 stock?
I dont have one
Someone call me luvyourphone company and they give me a offer samsang s10 and then they send me wrong phone they asked me to send them back to my on charge and give me more discounts on phone totally fraud company and now they not pick up my phone their is 0280060641 can u inquiry please and refund my $18.35
why dont you guys picking up my phone u scamers
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