Reviewer Photos & Videos
Great service when selling and buying bags
Having had such wonderful experience with selling 3 bags through Lux it FWD previously I decided to purchase a bag I had had my eye on for a while. When it arrived it was beautifully packaged and the bag was in excellent condition, even better than I had hoped. I will definitely purchase through Lux it FWD again!
5 Star Service
Super fast delivery and beautifully packaged.
Bag arrived within days and definitely exceeded my expectations!
Luxe.it.fwd were a pleasure to deal with & very professional. So happy will def be back!
Love my recent LV Eva Pochette purchase! It arrived the next day, and was wrapped beautifully. The bag is gorgeous! Will definitely get other bags from them.
Wonderful Service as always
Another superb quality bag bought from this wonderful site. I only purchase my pre loved designer bags from here and the quality is superb, it was wrapped beautifully with a handwritten note. Never disappoints. Love my Celine.Thank you x
Excellent product and service
Excellent quality Chloe Marcie Satchel purchased and we were really impressed with the service provided.
Personal touches like a handwritten note with the receipt, and the separate email to see if we had received notification from the couriers about our delivery, were greatly appreciated.
Navigating the site was easy and the delivery was prompt. The courier delivering while we were at work so they took it to a local pick up location (newsagent). The courier was a little delayed in relaying the new pick up location to us. Luxe took the extra...step to track our delivery and notify us just in case we didn’t already know. Really appreciate that extra step to make sure we, as a customer were satisfied with the whole process. Thank you Luxe.it.Fwd
2nd purchase from them
Previously bought a pair of valentino flats before and just this week a celine luggage bag from them.
items came exactly as described on website, no hiding of any small marks or imperfections, just honest descriptions and prices that match the conditions. Delivery was fast, in a secure package. Can't be happier with my purchases.
Gorgeous vintage bag
Very very happy with my first luxe it forward purchase! Vintage LV alma pm, who will be lovingly used as my work bag. The wrapping, copious amounts of tissue, ribbon etc were such a lovely touch that made the experience very enjoyable. Fast postage, great communication. Will shop here again!
Brilliant team !
Couldn’t be happier with the service so kind and friendly- sold my Chanel WOC with no fuss and a great price ! Will absolutely recommend them to anyone both buying and selling.
Wonderful experience, great communication. Fast response from the shop. Super fast shipping and item was very well packaged! I got my item the next day after payment. Highly recommended! , very easy and smooth transaction!!
Fast delivery and great service!
Fast delivery and easy transaction! The item is as described, no filtering, no sugar coating, I love it! You’ll be sure that your precious item will be packed with love and care just like they did with mine. Highly recommended!
Fantastic experience and products
I decided to purchase an LV bag through Luxe.it.fwd. Once ordered, I received an email congratulating me on my purchase, and hoping I loved the bag. Within 5 days I had the bag, It was beautifully wrapped with a lovely card, and I also received follow up emails. The bag was as described, and actually to be honest even better than the picture. I will buy again from Luxe.it.Fwd. Wonderful service
My Gucci Soho arrived and it’s even nicer than it looked online. The condition is excellent and so much better value than if I’d have to buy it new. Thank you ladies!
Love my LV!!
2nd purchase from LIF and my bag was exactly how it was described. I received my order quickly, beautifully packaged, and the service from the team is so prompt and friendly. Definitely not my last purchase.
Love my Gucci Vintage Boston
I just received my Gucci boston bag and it’s beautiful as well as the packaging. The proccessing and delivery was also very quick too.
This is my first time purchasing a pre-owned bag and I highly recommend the website - Luxe it fwd. I will definitely purchase another one!
Could not recommend highly enough I’m now a frequent loyal customer
Amazing products amazing service packaged beautifully item always better than description could not be more thrilled with everything about this company don’t hesitate to buy with them you will never be disappointed I definitely now have the confidence to sell with them in the future
This was easy.
As a more mature male seeking a special gift for a special friend, entering a predominantly female domain with so much choice seemed like a complicated task. I do not know style, fashion or trends. But I know what I like & what I think looks good.
So, it was really easy & with prompt service, nice people & good advice, the result was very very good. Thanks to Hannah.
My experience with Luxe.It.Fwd was so easy! Communication was prompt and the process was efficient. Much easier than trying to sell it myself, so I can highly recommend this for your beloved high end items.
My LV bag
Just received my LV and couldn’t be happier with the condition and service. The presentation when I received my bag wad amazing. The packaging was very professional. Thank you so much.
Will be back again!
Beautiful bag, arrived so fast, good communication from the company to let me know each step of the way until the bag arrived to my doorstep all packaged perfectly! Great payment options and product descriptions with pictures. So happy and will be back again for another purchase!
Top notch customer service!
Awesome company, very open minded and quick to rectify issues! For luxury items on the preloved market, choosing where to buy is probably as important (maybe even more so) than what item to buy. Issues can and will arise - so, you need an honest company able to rectify in a timely and fair manner. Such is LuxeitFwd! Have sold and bought through second-hand market (sold 3LV, 1 chanel, 1 Mansur, bought 1 Chanel) and probably only trust 2 companies (the other is US-based). Very happy with them!
Went back to Luxe.It.Fwd to appease my appetite for more Chanel! Found a limited edition metallic reissue 228 (a model which has been discontinued) in mint condition that came with everything. Too good to be true...... But after their usual prompt delivery, my reissue arrived and it is absolutely gorgeous and as advertised on their site. It is currently my favourite bag. I'm so happy with the bag and the team at Luxe.It.Fwd.
Thank you and please keep up the good work!
More than I expected perfect
I was so thrilled with how easy it was to order and navigate the purchase of my beautiful bag. Perfect condition beautifully packaged will definitely order again another beautiful bag
Service, quality and trustworthy
Bought 2 Chanel bags from the site.
What I love about lux:
My queries were addressed promptly.
A bit of hiccup with delivery though no fault of Lux, they were very quick to get to the bottom of the issue and I received my bags. Delivery was quick too.
Love my red Chanel bag which was in pristine condition, but decided not to keep the black one. I requested to return it for a refund. It was all done with no fuss.
What I dont love about lux: nothing!
Thanks guys for the great service and I will securely be purchasing from you again.
I love Lux it fwd
Purchased twice within the last month and am so pleased with both items. Always accurately described and in lovely condition. Each time my items have arrived when unboxing you can tell they are packaged with care and such love even down to the ribbons. Shopping is such a breeze with you! I’m addicted now xx
Amazing site. Service
Can always be weary purchasing online. But first time buyer and love my YSL bag. In mint condition as described on the site. Delivery was fast and friendly banter via email with staff. Can't wait to purchase something else :-)
Other Footwear Shops & Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.