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Luxe.It.Fwd

Luxe.It.Fwd (page 3 of 4)

5.0 from 172 reviews · View Statistics
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Reviews

5.0
91 reviews
5
(91)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (82)
  • Return Claim MadeYes (5) · No (79)
  • Shipping
    4.9 (75)
  • Sizing
  • Product Appearance As advertised (82) · Not as advertised (0)
  • Warranty Claim MadeYes · No (91)
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Lillianne
LillianneSouth East Queensland, QLD

Just Fabulous

published

Great company to buy from.
Fast, efficient service!
My Bottega Veneta hobo is everything I expected and exactly as presented. Turned out to be a Limited Edition- so extra special.
I'll definately buy from them again - highly recommend.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
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amjstwaiting
amjstwaitingSouth East Queensland, QLD
  • 16 reviews
  • 5 likes

Fast delivery and great service!

published

Fast delivery and easy transaction! The item is as described, no filtering, no sugar coating, I love it! You’ll be sure that your precious item will be packed with love and care just like they did with mine. Highly recommended!

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Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi amjstwaiting, thank you so much for your lovely comments, we really appreciate your honest review! We're so glad to hear you love your LV bag, and we'll look forward to assisting you again soon. Thank you! xx
- Luxe It Fwd :)
luxeitfwd.com.au

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Fantastic experience and products

published

I decided to purchase an LV bag through Luxe.it.fwd. Once ordered, I received an email congratulating me on my purchase, and hoping I loved the bag. Within 5 days I had the bag, It was beautifully wrapped with a lovely card, and I also received follow up emails. The bag was as described, and actually to be honest even better than the picture. I will buy again from Luxe.it.Fwd. Wonderful service

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
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Simply S.
Simply S.South East Queensland, QLD
  • Verified

Perfect bag!!!

published

My Gucci Soho arrived and it’s even nicer than it looked online. The condition is excellent and so much better value than if I’d have to buy it new. Thank you ladies!

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Simply S, we're glad that you've loved your buying experience with us and your gorgeous Gucci Soho! Thank you for your very kind words and we appreciate you taking the time to share those. :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

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  • Verified

Love my LV!!

published

2nd purchase from LIF and my bag was exactly how it was described. I received my order quickly, beautifully packaged, and the service from the team is so prompt and friendly. Definitely not my last purchase.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
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May
MaySydney, NSW

Love my Gucci Vintage Boston

published

I just received my Gucci boston bag and it’s beautiful as well as the packaging. The proccessing and delivery was also very quick too.

This is my first time purchasing a pre-owned bag and I highly recommend the website - Luxe it fwd. I will definitely purchase another one!

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi May, thank you so much for your feedback, we really appreciate your lovely comments! We're so glad to hear you love your bag, and we'll look forward to assisting you again in the future. Thanks again! :) :)
- Luxe It Fwd x
luxeitfwd.com.au

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nic.bear
nic.bearSouth East Queensland, QLD
  • 2 reviews
  • Verified

Love my saint laurent

published

My saint laurent arrived so quickly only 1.5 days and its beautiful. I already have a lv coin purse from you guys last year and love it too. Your packedging made me feel so special like I’m opening a special xmas present haha. :)

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi nic.bear, thank you very kindly for your lovely review! We're so glad to hear you loved our packaging as we do aim to give our customers that extra special luxury buying experience :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

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Dachshundlover
Dachshundlover
  • 2 reviews
  • 1 like

Amazing customer service

published

It’s easy to navigate the website and staff are very friendly to deal with. Items always arrive beautifully packaged with a lovely note and there are a large range of payment options available.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Elise, thank you for your lovely review and recommendation, we are so pleased you've enjoyed shopping with us! We look forward to assisting you again in the future :)
- Luxe It Fwd x
luxeitfwd.com.au

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Jennifer
JenniferGreater Melbourne (Inner), VIC

Could not recommend highly enough I’m now a frequent loyal customer

published

Amazing products amazing service packaged beautifully item always better than description could not be more thrilled with everything about this company don’t hesitate to buy with them you will never be disappointed I definitely now have the confidence to sell with them in the future

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Jennifer, thank you so much for your wonderful review! We're thrilled to hear you love your purchases and have enjoyed our luxe packaging! Thank you so much for your kind review :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

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Jen
JenSouthwest, VIC
  • 2 reviews

Absolutely amazing customer service and EASY AS!

published

It was an absolute pleasure to deal with Hannah and the team at Luxe.It.Fwd while selling my beautiful Louis Vuitton handbag. The process was easily explained and understood, nothing was too much trouble and the price was very fair. It took me 3 months to actually get around to proceeding with the sale and my selling price remained the same. I changed my mind on a few minor things and nothing was too much trouble and was changed promptly. It literally couldn't have been much easier. If you're thinking about using their services; just do it. You won't regret it.

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Good service

published

They have a very good process and so easy to deal with.
Especially the customer service. Have been purchased several items from their site and this is the first time I went through the consignment with them.
Fast reply. Definitely recommend this.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
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This was easy.

published

As a more mature male seeking a special gift for a special friend, entering a predominantly female domain with so much choice seemed like a complicated task. I do not know style, fashion or trends. But I know what I like & what I think looks good.
So, it was really easy & with prompt service, nice people & good advice, the result was very very good. Thanks to Hannah.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi A, thank you very kindly for your lovely review! It was our pleasure to assist you and we're thrilled to hear you found shopping with us to be a breeze :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

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Emma
EmmaWestern District, VIC

Fantastic experience!

published

Fantastic service Sold my Louis Vuitton Delightful easy simple way to get a quote for the bag free postage return very easy process and the payment was made promptly 10/10

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Emma, thank you so much for your wonderful review! It was certainly a pleasure to assist you with selling your bag, we'll look forward to the next time :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

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Beryl
Beryl
  • 2 reviews
  • 1 like

Brilliant

published

Sold a bag with luxe it Fwd and they were fantastic to deal with.
All the conditions were clearly explained and they kept me completely informed while the sale progressed.
After the sale I was paid promptly.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Beryl, it was such a pleasure to help you sell your bag, thank you so much for your wonderful review! We'll look forward to assisting you again soon :) Take care!
- Luxe It Fwd x
https://luxeitfwd.com.au/

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So easy!

published

My experience with Luxe.It.Fwd was so easy! Communication was prompt and the process was efficient. Much easier than trying to sell it myself, so I can highly recommend this for your beloved high end items.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Courtney, a big thank you for your lovely review! It was our pleasure to help you sell your item and we're thrilled to hear you found selling with us to be a breeze :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

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My LV bag

published

Just received my LV and couldn’t be happier with the condition and service. The presentation when I received my bag wad amazing. The packaging was very professional. Thank you so much.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Alex, it really makes our day to hear your lovely feedback - we're thrilled to hear you love your bag and enjoyed our luxe packaging! Thank you so much for your kind review :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

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V3ctoria
V3ctoriaMetropolitan Adelaide, SA

Will be back again!

published

Beautiful bag, arrived so fast, good communication from the company to let me know each step of the way until the bag arrived to my doorstep all packaged perfectly! Great payment options and product descriptions with pictures. So happy and will be back again for another purchase!

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi V3ctoria, thank you for your lovely words, reading reviews like yours really makes our day! We hope you enjoy your bag and we look forward to assisting you again :)
- Luxe It Fwd x
https://luxeitfwd.com.au/

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Top notch customer service!

published

Awesome company, very open minded and quick to rectify issues! For luxury items on the preloved market, choosing where to buy is probably as important (maybe even more so) than what item to buy. Issues can and will arise - so, you need an honest company able to rectify in a timely and fair manner. Such is LuxeitFwd! Have sold and bought through second-hand market (sold 3LV, 1 chanel, 1 Mansur, bought 1 Chanel) and probably only trust 2 companies (the other is US-based). Very happy with them!

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
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Allison
Allison
  • 2 reviews

Flawless customer service!

published

After a substandard experience with another website, I decided to sell my bag through Luxe.It.Fwd and I was not disappointed! Prompt and professional customer service, clear instructions, smooth process - from start to finish, dealing with Luxe.It.Fwd has been nothing short of amazing! Exceptional customer service is rare these days. Highly recommended!

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Allison, thank you so very much for your great review, it was absolutely our pleasure to help you sell your bag. We'll look forward to assisting you again in the future :)
- Luxe It Fwd x
luxeitfwd.com.au

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Charlie
CharlieGreater Melbourne (Inner), VIC

J'adore!!

published

Went back to Luxe.It.Fwd to appease my appetite for more Chanel! Found a limited edition metallic reissue 228 (a model which has been discontinued) in mint condition that came with everything. Too good to be true...... But after their usual prompt delivery, my reissue arrived and it is absolutely gorgeous and as advertised on their site. It is currently my favourite bag. I'm so happy with the bag and the team at Luxe.It.Fwd.

Thank you and please keep up the good work!

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd
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Grace Villani
Grace VillaniGreater Melbourne (Metropolitan), VIC

More than I expected perfect

published

I was so thrilled with how easy it was to order and navigate the purchase of my beautiful bag. Perfect condition beautifully packaged will definitely order again another beautiful bag

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Grace, thank you so much for your kind words and we are so glad that you found the shopping process with us easy and efficient, as thats what we're always aiming for :) Thanks again and enjoy your lovely LV!! xx
- Luxe It Fwd x
luxeitfwd.com.au

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Charlie
CharlieGreater Melbourne (Inner), VIC
  • 2 reviews

Service, quality and trustworthy

published

Bought 2 Chanel bags from the site.

What I love about lux:
My queries were addressed promptly.
A bit of hiccup with delivery though no fault of Lux, they were very quick to get to the bottom of the issue and I received my bags. Delivery was quick too.
Love my red Chanel bag which was in pristine condition, but decided not to keep the black one. I requested to return it for a refund. It was all done with no fuss.

What I dont love about lux: nothing!

Thanks guys for the great service and I will securely be purchasing from you again.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Charlie, thank you for your kind words and we are so delighted that you love your bag and found buying and returning with us so easy! :) :) :)
- Luxe It Fwd x
luxeitfwd.com.au

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Bindi
BindiIllawarra, NSW
  • 26 reviews
  • 17 likes
  • Verified

I love Lux it fwd

published

Purchased twice within the last month and am so pleased with both items. Always accurately described and in lovely condition. Each time my items have arrived when unboxing you can tell they are packaged with care and such love even down to the ribbons. Shopping is such a breeze with you! I’m addicted now xx

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Thank you so much for your lovely feedback and we're so happy when we can help beautiful items to find a lovely new home! :) We really appreciate you taking the time to leave your kind words.
Thanks again,
- Luxe It Fwd x
luxeitfwd.com.au

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Sue E
Sue ESydney, NSW

Amazing site. Service

published

Can always be weary purchasing online. But first time buyer and love my YSL bag. In mint condition as described on the site. Delivery was fast and friendly banter via email with staff. Can't wait to purchase something else :-)

Luxe.It.Fwd
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Linda L
Linda LGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 6 likes

Very Impressed!

published

I have recently purchased two items from Lux it Forward and must say it’s been a pleasure to deal with them. Both items arrived extremely quickly and packaged so beautifully. They were also in pristine condition which I was so happy about. They offer several different payment options and also free shipping. Super impressed and will definitely purchase from them again.

Luxe.It.Fwd
Luxe.It.Fwd x.Luxe.It.Fwd

Hi Linda, thank you so much for your kinds words! We're thrilled to hear you're loving your Luxe.It.Fwd purchases and have enjoyed shopping with us. Thanks again for your time in leaving us a review :)
- Luxe It Fwd x
luxeitfwd.com.au

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