Luxury Escapes previously offered $10 store credit to their customers to encourage them to write a positive or negative review. This campaign concluded early 2018. It is possible that reviews were written by customers who received such a reward.
SO, SO, So easy
As a first time user and not doing to well with the booking, Nikki came to my aid. Thank you so much Nikki for making it so easy. My daughter and I are so looking forward to our trip to Singapore now!!! We hope to sing your praises when we get back. Thank you once again.
Very impressed with the help given by Nikki H. when I recently booked my first holiday with Luxury Escapes.
She was friendly, informative and efficient. A good first impression! Now looking forward to Thailand in September.
Another wonderful Luxury Escape trip...:)
Just wanted to share with you my happy feeling….:)..and give you some feedback.
My wife and I have recently returned from a wonderful Luxury Escape of 10 days in Taiwan.
We were VERY impressed with the tour guide Joanna and really wish if you could let her know how much we enjoyed our trip with her and the other 4 couples that were on our trip.Joanna was EXCELLENT and handled every query and issue very professionally and in a quite and unassuming way.
We have done quite a few Luxury Escapes and only this morning booked another one !!
This time the Magical Europe: An 8-Day Christmas Market Tour.
Thank-you again for your wonderful trips you have on offer.
I only wish I could stop looking at your trips as they are ALL enticing and wonderful value.
Robert and Janine
P.S…I have also paid for ANOTHER Luxury Escape to Thailand for next year…Looking forward to them ALL !
First Class Company and Staff
My wife and I have been booking holidays through Luxury Escapes since they first started and we simply cannot fault them, their customer service teams and/or the wonderful properties they offer. Everything and everyone we have dealt with have been amazing !
Recently, we booked 2 x packages with LE to follow straight on from each other. The first to Hong Kong for 4 nights followed by 5 nights in the Maldives, but unexpectedly one of our daughters required emergency surgery just a couple of days prior to our departure date for HK. This was a very stressful time for our family and yet the team at LE were absolutely wonderful in understanding our position and they worked tirelessly with the Hotel in Hong Kong to cancel our 4 night package and provide another package for us later in the year with exactly the same inclusions which was fantastic !
Thank you very much again guys and especially to Nicolas, Hazel & more recently Joana at LE for all your help and support.
In a quick update, our daughter took a week or so to recover from her surgery and so we are still now able to make our second booking to the Maldives which we leave for tomorrow and can't wait !
We have absolutely no hesitation whatsoever in recommending Luxury Escapes to anyone looking for great holidays, incredible service, amazing hotels and above all true empathy for when things don't always go to plan.
All the best
Wouldn"t be without them
Our overall experience with Luxury Escapes has been one of our best holiday experiences and felt they were a very professional organisation to deal with. The help from Ashley Danahar was second to none in dealing with changes due to my husband's health isssues.
Easy and Friendly service
We were looking for a stay in singapore but the dates were booked out. Luckily Evan got in contact and managed to get the dates we needed. Very friendly and efficient. We'll be giving his contact to any of our friends who need a holiday
A perfect booking experience and holiday
Jordan from luxury escapes was beyond helpful for booking our Hong Kong holiday. We had an amazing time due to the ease and comfort of booking with Jordan and we would definitely book with him again!
LE Platinum Club excels again
LE holidays have become our #1 go to, particularly with the service we get from Lucy and the Platinum Team at LE. With 2 holidays booked for this year (and looking at a third - yes I do work :)) the help we have gotten to accommodate our needs has been extraordinary. We have been LE fans for a few years now and we have not had a bad experience yet, with our LE Egypt holiday probably the highlight for us just over 12 months ago. Amazing sites, amazing accommodation, an amazing trip down the Nile and an amazing team to set it up for us. Thanks to all at Luxury Escapes.
Dominic Lopez at Luxury Escapes
Dominic Lopez at Luxury Escapes you are an absolute legend and your customer service and helpfulness is second to none. Thank you for ALL your help and unwavering patience. Thanks
Excellent service from Dominic
First time use of Luxury Escapes. Excellent service from Dominic. Friendly, helpful and did all he could to book our accomodation which was greatly appreciated. Would definitely recommend. Looking forward to our holiday.
Great service. Will use Luxury Escapes again.
First time customer with Luxury Escapes which was a good experience thanks to Nikki. Booking a holiday at Kingscliffe NSW was easy with the friendly and helpful service of Nikki. Good work and thank you.
Awesome Customer Service from Oksana ( Luxury Escapes)
I was overseas and having difficulties making a booking, so i contacted Luxury Escapes.
Oksana emailed me back and provided a prompt and excellent customer service to make this happen.
professional response in a timely manner
Thanks Joana B for your help on changing my booking. It was quick and stress free. It take away my stress. I can go and book the air ticket now. Awesome customer service!
luxury holiday booked for Kingscliff
Fantastic service by Nikki when booking our holiday. She was pleasant and extremely helpful. It took a while to get through but when I did I was pleasantly surprised with her happy approach.
With so many holidays to choose from, i had lots of questions! Lucy was super knowledgeable, helpful and friendly and answered all our queries which helped us choose the perfect holiday for us.
Another fantastic deal!
Thanks to Nikki for all her help when booking our stay at Kingscliff! She made it very easy and answered all our questions. Nikki is very capable in her job.
First time user - outstanding
As a first time user of Luxury escapes, Oksana made the experience effortless, we are now booked and ready to go. Thank you Oksana for your courtesy and clear Explanations.
Can't wait to escape
Thank you Gab, for making my accomodation booking stress free.
You were very understanding and patient and gave me all the information I needed.
Hope to speak to you again on my next booking
Amazing deal & helpful staff
So excited to see this amazing deal! Our 3rd time booking holidays with Luxury Escapes, Oksana was very knowledgeable and helpful. Looking forward to booking more fabulous holidays through Luxury Escapes
Prompt and helpful customer service
Booked 2 package for a big family upcoming holiday in September. We recently had to change the dates on our bookings and Chesser was very helpful in getting our new dates changed with the hotel. Communication was stress free and clear. He was very quick in updating information and replying any enquires from us. Can’t wait to actually go on the holiday.