Horrible customer service at Mac store Myer Cairns Central
Worst customer service by the so called team leader at Mac store (on Boxing day at 2.pm) Myer Cairns Central. Would never step my foot in there. You are an absolute disgrace to an amazing brand. Such a shame MAC couldn't get it right when they were hiring YOU!
Do not buy mac giftcards they steal the money!
Wow, never buy a Mac gift card!! Don't even gift them to someone!
So one of the workers at MAC Broadway put through a $107 purchase as $200 on my gift card, and after 2 weeks of NO response, Mac will NOT return the money. Do not buy these gift cards, the workers will use them!! Absolutely disgusting. Thank god there are now cheaper products that provide the exact same coverage. Will never purchase another product.
MAC "Fling" Styler/Pen RRP: $32
Just to add to the rest of the negative feedback on this page ...
I purchased a "Fling" eyebrow styler/pen not two months ago; paid good money; used it lightly for subtle shape enhancement and now discover that the pen is down to nearly zero!!
I will go back to using Estee Lauder.
Their eyebrow pens credit much more bang for your buck!
Absolutely love shopping on The Mac website,
I love trying out different products and have a list of my favourites!
Websites easy to navigate- fast shipping and you get a free sample!
Studio fix fluid foundation
I really love tbis foundation because it is Very long wearing. It has a lovely matte finish.i found it super Easy to apply plus the coverage that it gives is amazing
I have been searching for years for the perfect nude lipstick and have found it with MAC's Velvet Teddy. It's smooth, creamy and the colour is not over powering, making it perfect for every day.
MAC Chili matte lipstick's biggest fan
This is my fourth MAC Chili lipstick, I just got compliments on it all the time. It is a brownish orange shade of red that suits my golden skin undertone perfectly. The texture is a creamy matte, not powdery like some other brands. Blot it for a more faded casual look or go heavy-handed for more defined red lips. I used this everyday, this has to be one of MAC's best sellers.
The reviewer stated that an incentive was offered for this review
Mac upward lash mascara
So, I have to say I’ve bought $3 mascaras that are better than this “quality” product. It’s the complete opposite of everything you could want. I cried a little it was so bad, now this could’ve of been from the smudge or clumps of mascara that have invaded my eye from my application or just the sheer bad quality of this product. I had to use 3 clean mascara brushes to de-clump and separate my lashes. The product made my lashes dry and it irritated me to no end.
The formula and the brush just don’t work it could be that the bristles are too short or the formula too thick. No idea but MAC I deserve better from you! I’ll stick to some good old favourites from Bobbi brown and Revlon.
I just can’t say how bad this product is.
Bad experience. Poor customer service at Myer Westfield George St.
I went yesterday, -8/08/19- and Isabella was in charge of me. It seemed she did not want to work or she was in a bad mood. At first I asked her help to buy a concealer (gift for a friend). She told me that it was difficult to buy it for another person, that I should buy a lipstick. I showed her a picture so that she could help me to chose the correct tone and she gave me two options. When I noted her apathy, I went and ask the other girl who was making up another client (she was very nice by the way) and helped me to choose between both product...s. When I went to pay, Isabella gave me the incorrect receipt and I have to go back to ask if the person recieving the gift could change it, she told me "no, you should have advice me before it was a present to obtain a gift receipt". I told her that when I entered the store I told her it was a gift and I was not supposed to know that I should advice that again when she was at the cashier charging. All in all, she had terrible manners and she had no patience from the beginning she did not want to help the customer. On top of everything, when she did the refund to solve my problem, she wrote in the receipt "customer change her mind". That was a lie, I never change my mind, she did not listen in a first place and did not want to help. Poor customer service and really bad experience. Never happened before in Mac cosmetics..
Simplistic packaging the studio fix powder foundation is a good product
I love my MAC Studio Fix Powder Plus Foundation, when i put it on top of my BB cream, it doesn't cake and make my face look flat like other pressed powder. It gives me an additional coverage.
I have been using this product for years now, it is affordable for a good band.
About the foundation, I am not too sure but its lipsticks are too good.
The reviewer stated that an incentive was offered for this review
Poor product packaging
MAC has always been my “go to” makeup - particularly for lipsticks. Today I was in the market for a new one and went into Myer Castle Hill. There was only one rep and she was quite rushed. I was interested in the Retro Matte Liquid Lipcolour. I accidentally dropped the Tester and it broke at the wand. I cleaned it up myself using their wipes and did proceed to buy it - $42. I unpackaged it and put it in my handbag & put it on at the shopping centre. It fell out of my handbag in the lift to my apartment and shattered again! Big packaging flaw MAC. Not happy.!
One on one makeup session
I booked a one on one makeup session with MAC sydney to learn some techniques to apply makeup. They made me look like zombie and i learnt zero from them. I contacted their customer service and believe me they have horrible horrible customer service. I have been promised to be contacted by regional manager several times but still no contact. Its a brand with the most pathetic customer service.
MISMATCHED no refund
I'm very disappointed with your service at two Mac stores in Doncaster and Northland. Both places I got tested for a colour concealer and both gave me a wrong colour that when I went home turned out very dark or very dark red. On wanting a refund or exchange I was told it had to be in resellable condition and I showed her the product which was untouched basically clean resellable and she said no sorry. They mismatched me and now I've wasted $80 down the drain. I have been a good customer because you guys had our dark or brown shades but because...of this poor service. I will never buy Mac again I'm going to Rihannas line and getting myself tested their and to Mecca services who gives samples at least if you don't see the right match till later use.
I purchased a lipstick matte from mac online and the lipstick arrived along with a sample mascara the lipstick wasn't even matte then because I liked the mascara went into highpoint myer to purchase the actual mascara told her the sample and she went to grab it I paid for it only when I got home I realised it's the wrong one she sold me
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