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M.A.C

M.A.C

2.9 from 81 reviews · View Statistics

Reviews

  • Product Quality
    3.7 (10)
  • Return Claim MadeYes (0) · No (10)
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Nayomi
NayomiFar North Queensland, QLD

Horrible customer service at Mac store Myer Cairns Central

published

Worst customer service by the so called team leader at Mac store (on Boxing day at 2.pm) Myer Cairns Central. Would never step my foot in there. You are an absolute disgrace to an amazing brand. Such a shame MAC couldn't get it right when they were hiring YOU!

Incentivised ReviewNo
kursha.yelverton
kursha.yelvertonSydney, NSW

Do not buy mac giftcards they steal the money!

published

Wow, never buy a Mac gift card!! Don't even gift them to someone!
So one of the workers at MAC Broadway put through a $107 purchase as $200 on my gift card, and after 2 weeks of NO response, Mac will NOT return the money. Do not buy these gift cards, the workers will use them!! Absolutely disgusting. Thank god there are now cheaper products that provide the exact same coverage. Will never purchase another product.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Lori S.
Lori S.South East Queensland, QLD

MAC "Fling" Styler/Pen RRP: $32

published

Just to add to the rest of the negative feedback on this page ...
I purchased a "Fling" eyebrow styler/pen not two months ago; paid good money; used it lightly for subtle shape enhancement and now discover that the pen is down to nearly zero!!

I will go back to using Estee Lauder.
Their eyebrow pens credit much more bang for your buck!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Sam
SamPerth, WA
  • 3 reviews
  • 1 like

MAC online

published

Absolutely love shopping on The Mac website,
I love trying out different products and have a list of my favourites!
Websites easy to navigate- fast shipping and you get a free sample!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Aud R.
Aud R.Far North Queensland, QLD
  • 5 reviews
  • 1 like

Studio fix fluid foundation

published

I really love tbis foundation because it is Very long wearing. It has a lovely matte finish.i found it super Easy to apply plus the coverage that it gives is amazing

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
PJT
PJTMetropolitan Adelaide, SA
  • 2 reviews

Great lipstick

published

I have been searching for years for the perfect nude lipstick and have found it with MAC's Velvet Teddy. It's smooth, creamy and the colour is not over powering, making it perfect for every day.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Mickey H
Mickey HNew South Wales
  • 2 reviews
  • Verified

MAC Chili matte lipstick's biggest fan

published

This is my fourth MAC Chili lipstick, I just got compliments on it all the time. It is a brownish orange shade of red that suits my golden skin undertone perfectly. The texture is a creamy matte, not powdery like some other brands. Blot it for a more faded casual look or go heavy-handed for more defined red lips. I used this everyday, this has to be one of MAC's best sellers.

Product Quality
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

ANDI.
ANDI.Metropolitan Adelaide, SA
  • 4 reviews
  • 5 likes
  • Verified

Mac upward lash mascara

published

So, I have to say I’ve bought $3 mascaras that are better than this “quality” product. It’s the complete opposite of everything you could want. I cried a little it was so bad, now this could’ve of been from the smudge or clumps of mascara that have invaded my eye from my application or just the sheer bad quality of this product. I had to use 3 clean mascara brushes to de-clump and separate my lashes. The product made my lashes dry and it irritated me to no end.
The formula and the brush just don’t work it could be that the bristles are too short or the formula too thick. No idea but MAC I deserve better from you! I’ll stick to some good old favourites from Bobbi brown and Revlon.

I just can’t say how bad this product is.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Malena M.
Malena M.Sydney, NSW

Bad experience. Poor customer service at Myer Westfield George St.

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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James C.
James C.Greater Melbourne (Metropolitan), VIC
  • 13 reviews
  • 1 like
  • Verified

Simplistic packaging the studio fix powder foundation is a good product

published

I love my MAC Studio Fix Powder Plus Foundation, when i put it on top of my BB cream, it doesn't cake and make my face look flat like other pressed powder. It gives me an additional coverage.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Bahar
Bahar
  • 6 reviews

perfect

published

I have been using this product for years now, it is affordable for a good band.
About the foundation, I am not too sure but its lipsticks are too good.

Product Quality
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Edwina
EdwinaSydney, NSW
  • 2 reviews
  • 1 like

Poor product packaging

published

MAC has always been my “go to” makeup - particularly for lipsticks. Today I was in the market for a new one and went into Myer Castle Hill. There was only one rep and she was quite rushed. I was interested in the Retro Matte Liquid Lipcolour. I accidentally dropped the Tester and it broke at the wand. I cleaned it up myself using their wipes and did proceed to buy it - $42. I unpackaged it and put it in my handbag & put it on at the shopping centre. It fell out of my handbag in the lift to my apartment and shattered again! Big packaging flaw MAC. Not happy.!

Bushra
BushraSydney, NSW
  • 7 reviews

One on one makeup session

published

I booked a one on one makeup session with MAC sydney to learn some techniques to apply makeup. They made me look like zombie and i learnt zero from them. I contacted their customer service and believe me they have horrible horrible customer service. I have been promised to be contacted by regional manager several times but still no contact. Its a brand with the most pathetic customer service.

  • Verified

MISMATCHED no refund

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Dina
DinaGreater Melbourne (Inner), VIC
  • 10 reviews

Mac mascara

published

I purchased a lipstick matte from mac online and the lipstick arrived along with a sample mascara the lipstick wasn't even matte then because I liked the mascara went into highpoint myer to purchase the actual mascara told her the sample and she went to grab it I paid for it only when I got home I realised it's the wrong one she sold me

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