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Mable
3.8 from 242 reviews · View Statistics
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Queeneth Njoku
Queeneth NjokuGreater Melbourne (Outer), VIC
  • Verified

Great platform I can’t do without it

published

I love the way Mable platform works ,including payment updates .

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Great .

published

Mable has been doing a great job in sending out jobs. And it’s the best way to gain more self independence. Being a nurse, it has given me more aspects of seeing other aspects of nursing as well. Would recommend Mable to everyone

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Better than I could have imagined

published

Mable has made my dream of working for myself, possible. Their platform allows me to find potential clients with ease and keep all the relevant paperwork such as timesheets and contract agreements in one convenient and easy to use place.
So so grateful that Mable exists !

  • Incentivised Review No
Mable
MableMableSend a private message

Hi Julie, we're pleased to hear Mable has been able to make your dream of working for yourself possible. Thanks so much for this feedback on our platform and we appreciate your feedback.

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Lee Paul
Lee PaulQueensland
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what a great start to independent support work

published

I was a bit nervous to go out on my own as I wasn't sure what I had to do. From the moment I spoke with someone from Mable they put the stress behind me and pointed me in the right direction.
I have spoken to so many lovely staff members at Mable and have answered my questions every time. the web sight is full of information and easy to use.

  • Incentivised Review No
Mable
MableMableSend a private message

Hi Lee, we're so glad to hear your Mable experience has been stress-free and that our team has been able to provide such great support. Thanks for taking the time to share this review.

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Robyn Bell
Robyn BellGippsland, VIC
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Mable communication and service platform for personal care worker Louise Edwards

published

Excellent service and support for Aged care support and associated contracts and arrangements! Seamless, professional support and we very grateful for the company Mable and the polite, kind and helpful staff who have made contact!

  • Incentivised Review No
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  • Verified

So far really good

published

Have had a good experience so far and secured good ongoing support with lovely people. Friends also use this platform for work and are very happy as well. Looking forward to securing more work.

  • Incentivised Review No
Mable
MableMableSend a private message

Hi Susan, thank you for your lovely note. We’re all about enabling positive and long-lasting relationships! We really appreciate you taking the time to share your experience.

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Michelle
MichelleSydney, NSW
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I have one awesome helper Carmen

published

I am very happy with the service that Carmen gives every week and has been helping my daughter with buying food and then coming home and making it for dinner. I can't recommend Mable enough.

  • Incentivised Review No
Mable
MableMableSend a private message

Thanks for your 5-star review Michelle. We're glad to hear your Support Worker Carmen has provided such great support for your daughter and we appreciate your feedback.

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Julie OCallaghan
Julie OCallaghanSouth East Queensland, QLD
  • Verified

Fantastic service

published

I have two amazing helpers. Kendall and Deborah make it possible for me to work while they look after dad. I can’t recommend Mable enough. They have amazing carers within their organisation.

  • Incentivised Review No
Mable
MableMableSend a private message

Hey Julie, we're so glad to hear your two Support Workers were able to assist you with looking after your dad. We appreciate your recommendations and thanks for taking the time to share this with us.

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Robin
RobinPullenvale
  • 2 reviews
  • Verified

Gives my clients and myself autonomy and value

published

My clients can chose how services are given and at a time that suits them whilst receiving value for their money. They have the autonomy to make decisions regarding their own staffing.

  • Incentivised Review No
Mable
MableMableSend a private message

Thanks for your 5-star review, Robin. We're glad to hear your clients have been able to use Mable to make their own decisions on staffing.

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  • Verified

Mable services to the community.

published

Being elderly, disabled and on a self managed home care package, I needed to find support. Mable came to my rescue. By going online to register my details, I was easily able to engage allied health therapists and support workers to meet my needs during the past few years. Mable is prompt and accurate when processing claims, and my support workers can count on them too. We all appreciate their services. Well done!

  • Incentivised Review No
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Susanne
Susanne
  • 2 reviews
  • Verified

Amazing Platform to Tailored Care and Service

published

It was a blessing through Mable to be able to find a support worker for my father. They have engaged with him in his old age and become indispensable as another person available for appointments and caring duties.

  • Incentivised Review No
Mable
MableMableSend a private message

Hey Susanne, thanks for letting us know that you've been able to find a suitable support worker for your father. We appreciate the time you've taken to share this review with us.

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Gary
GaryGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

A great help to me.

published

Mable platform is easy to use, and covers a wide range of functions, and lots of service suppliers to choose from. I am 86 and partly disabled and I found the ideal carer through Mable ........... I couldn't be happier.
My own personal carer gets paid promptly and easily through Mable, compared to another care supplier who isn't with Mable. Mable takes their slice of course, but their charge seems reasonable for the ease and reliability of the service.

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  • Verified

Mable has & still continues to been wonderful!!

published

Not Only as a company -assistant workers but the app/website, support worker you can access and finding exactly what we have needed to help support our Son through his many medical issues, social issues. Having the opportunity to put out exactly what you need in your area makes being NDIS self managed so much more simple.

  • Incentivised Review No
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Ruth Anderson
Ruth AndersonSouthwest, VIC
  • Verified

Excellent!

published

I always find the service that I’m looking for in Mable. No problem have I ever encountered yet.
The people are well screened so no worries in working with the care providers.

  • Incentivised Review No
Mable
MableMableSend a private message

Hi Ruth, thank you for your lovely note. We’re all about enabling positive and long lasting relationships! We really appreciate you taking the time to share your experience.

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Liz O.
Liz O.Perth, WA
  • Verified

Excellent online platform.

published

Mable has helped me set up my own business, becoming a great Domestic and social support worker! I have chosen the clients I want to work with and we have started a wonderful working relationship. They are also very happy with having the same support worker arrive every week.

  • Incentivised Review No
Mable
MableMableSend a private message

Hi Liz, it's great to hear that Mable has helped you in setting up your own business and we really appreciate all of your hard work. Thanks for taking the time to leave a review and please reach out to us if you have any questions.

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Page 1 of 5

Questions & Answers

Kathleen B.
Kathleen B.asked

I rang Mable to make a complaint about a worker and the person who took my call couldn't find my file. So I couldn't register my complaint...

2 answers
Mable
MableMableSend a private message
Mable
MableMableSend a private message

Thanks Kathleen. We've been able to locate your profile and we apologise again for any confusion. We'll be able to look into this further and can you please send us an email at info@mable.com.au? We look forward to your response.

Sally
Sallyasked

Why do you need to get a police check with Mabel if you already have a current one?

1 answer
Mable
MableMableSend a private message
Traveller
Travellerasked

I was looking into becoming a Support Worker and checked out the Mabel platform and was horrified. It's like seems to use the Air BnB /Uber model of "limited care and no responsibility "to both to workers who register with them and to people with disability needing support. "We just put people in contact". You are not a "worker" for Mable, you are basically a sub-contractor which means Mable is trying to weazle of any responsibility for workplace safety and safety of clients (except for the most basic provision of Police Check and WCC). But unlike Air BnB and Uber you are dealing with vulnerable people which should place an even greater duty of care and responsibility on the online platform. I want to know how many clients have been abused or sexually harrassed by "workers". Where is their transparency? I want to know how many workers have been ripped off? How many have been injured or not been paid decently? Please do NOT check their permission to collect sensitive information tick box before reading through their privacy policy very carefully. In my view it basically gives them almost free carte-blanch to share your personal information to many third parties including advertisers etc and you can do virtually nothing about it. As soon as I read this policy I immediately deleted all my information and did not proceed any further. I then when looking for reviews. It seems not only make money charging out support workers who don't even work for them It's an online site that gathers your VERY personal information to sell and make profit as well. It seems to me that it's basically a marketing company that puts their own profits before the safety of workers and clients. Reading the reviews and experiences of workers and clients above have only further convinced me of this. I would not be surprised if Mable finds themselves in court just like Uber has on many occasions on breaches of workplace safety and if workers are subcontracters or employees etc. I really wish there was an ethical place for people with disabilities to get the support they need safely and for workers to be paid decently with decent conditions. Any ideas I'd love to hear.

1 answer
Karen
Karen
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