Good product range, great customer service!
Macfixit had both items I needed at competitive prices. Unfortunately one of the items I received did not work. Macfixit replaced the (quite expensive) item without question. They covered all postage costs and made sure I had my replacement unit very quickly.
Customer support staff that I spoke to throughout my transaction seemed knowledgeable and were both friendly and helpful. I was very satisfied with this supplier.
The best service from a tech reseller I have ever had.
I purchased an OWC Accelsior card through Macfixit back in 2017. Early this year (2020), the card or the SSDs on it failed. OWC were no help at all but Macfixit went above and beyond to help us out. After trying many possible solutions, MacFixit managed to get us a new (and higher specification) card from OWC. Honestly, without their intervention, we'd have got nothing from OWC. This is the best service I have ever received from a tech reseller/retailer (and I've even worked for a few!). Prompt and friendly responses and always very helpful. I ...have lost track of the number of times I have purchased from Macfixit and I am always happy with the service I receive from them. I have no hesitation in recommending Jacob and the team at Macfixit Australia
I recently contacted Macfixit regarding a faulty battery ie. it takes too many hours to charge. Their response to the problem was swift. The customer service of the Macfixit team is exemplary. I have always dealt with Jacob who has most definitely gone out of his way to offer easy to understand advice, tips and links. The products I have ordered have always been of high quality and arrived promptly. The issue with the battery is the first that I have had with any product purchased from Macfixit and it is a manufacturers issue rather than Macfixit itself. I am returning the battery for a replacement. Thanks again Jacob at Macfixit.
Find out how Macfixit Australia compares to other Electronics & Computing Shops
Know better, choose better.
Great, friendly and fast service.
Happy with these guys. Although we had issues with the SSD, as Mac can be all over the place sometimes.. They were extremely efficient and friendly with helping solve our situation. Will continue to use these guys as often as we can. Thanks!
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Macfixit Australia representatives
Other Electronics & Computing Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.