Reviewer Photos & Videos
Newertech Voyager 3 Drive Dock
Drive dock arrived safely and well within the expected time frame. The wall plug was the incorrect fitting so I emailed Macfixit. They had a replacement back to me in just 3 days! Awesome response and service. Thanks guys. Happy to recommend Macfixit. David T
112TB OWC ThunderBay 8 Thunderbolt 3 RAID Storage Solution, with SoftRAID XT
I knew I wanted a RAID but what sort and how big? The search criteria left a great range so I could work out the most cost-effective option for my needs. In the end, I received a quality item at an excellent price, even if it was delayed with supply issues. I received excellent, personalised help to sort through the delay and the unit was set up to run right out of the box. Very happy.
Ram for 2020 iMac
I was very impressed with the improvement to my new iMac after I installed 32 gig of ram. Photoshop and Lightroom just fly. I had no problems finding and ordering the ram. Delivery in the time of Covid-19 was also impressive.
Best value in town
I always check in with the team at Macfixit, they have always provided great advice and value, and when shopping for new Mac Pro RAM they were my first port of call!
Informed and prompt customer service and advice.
Very clear list of products on their web site. They will recommend products, check the specs of what you want to purchase and all within 24 hrs.
Perfect iMac upgrade
Excellent SSD upgrade for my 2012 iMac, including all the parts, tools, and instructions needed. Everything worked well! The iMac is now running much faster and no problems.
Ram for my Apple iMac
Bought some ram for my computer and received this in a timely manner and well packed. I would recommend this supplier.
Not a replacement. Not for long term.
I have an Apple MacBook Pro 13" 2012 that has been my primary school device for over four years. In 2019 I decided to replace my battery for my laptop as it was not holding charge as well as I would have liked. Please keep in mind that nothing factory has every actually failed on my laptop. I purchased a replacement battery from Macfixit and installed the battery exactly as described in the video tutorial. The battery however, had been fitted with faulty adhesive and did not stick. I reached out to Macfixit support and without too much hassle, ...they organised a replacement for the replacement. Everything went well with the replacement for the replacement and I was able to run my laptop for full school days without a charge. Then, around October last year, two months past the one year warranty, during school, the battery decided, to completely fail. No warning whatsoever. It just would not supply power to my laptop. I had to run on ground power at all times. Prior to this incident, the battery had showed no signs of wear. Yet on this particular school day in the first lesson is just died. Maybe if it was 8-10 years old, I could accept it, but only two months past a one year warranty is ridiculous. Since the failure, I have reinstalled my original factory battery which at 1020 cycles and 8 years of age, still works, just only holds about 50% of design capacity. Goes to show you can't beat Apple's factory components. Maybe for $100 I could have accepted this product but for over $200 including shipping, for just over a year is not worth the money. I would much rather pay $400+ for an original factory battery from Apple if they still offered them. The only reason they received the second star, is because of the support I received when replacing the first replacement. Otherwise they did not deserve more than one, if that. I am actually still considering my generosity with that second star considering the adhesive on one side of the replacements replacement also failed. Rather than waste more of my time, during a school term, sending it back and getting another replacement, I just went with it, and as long as I didn't tip the laptop upside down, I wouldn't even know the difference. Overall, a very poor experience and I don't plan to shop here again.
- Verified customer
Great service, I got the right products at the right price within the estimated delivery time frame.
My iMac 27" late 2013 was running slow. The hard drive was just over 500gb so plenty of space left. I am not computer literate, so I keep searching for advice. Eventually I read where the RAM memory might need an upgrade. The mac had 8gb and I saw it could be upgraded to 32. I ordered the 4 DDR3 SDRAM 8gb cards. Got a discount for buying in a pack of 4 so very happy. Came by registered post (my choice) within a week. Im in country NSW and this was pretty quick considering the current state the world was in.
Followed the instructions to the let...
Perfect memory upgrade for MacBook
The original SSD in my Mid-2013 MacBook Air was 128 GigaBytes, and in mid 2019 it became full and it was impossible to download software upgrades, or save new files. I knew an American company, OWC, had good solutions, but worried about international postage during covid-19 problems, and import duty, etc. I found exactly what I needed, a '480GB OWC Aura N - NVME SSD Upgrade' on Macfixit's website, together with an 'OWC Aura Pro X2 transfer enclosure' to take my old 128GB SSD to let me transfer its contents, and then use it as external memory. ...I ordered these from Macfixit; this was easy as their website ordering and payment process was easy to navigate. In the covid-19 lockdown time their staff were working from home, their information warned that there could be delay, but everything arrived in 5 days. The SSD upgrade was easy to fit, with the 2 special screwdrivers. The transfer process failed to shift everything from the 128 GB SSD in the transfer case to the 480 GB SSD in the MacBook Air, I think because the USB connection on the MacBook was not good. However, connecting the MacBook to the internet resulted in a full download of the latest operating system, and my data was then recovered from iCloud. All of my other application programs were provided by AppStore updates. The 128 GB SSD appeared not to work, so Macfixit sent me a free return postage authorisation, and the 128 GB SSD was tested and a working card was returned. At this point Macfixit proved themselves of great value. The 128 GB SSD still did not work as a supplementary memory card when used in the transfer case, as it should have. Several discussions with their customer support person, Jacob, provided the correct file format, and after reformatting the SSD memory correctly it is working perfectly as my Time Machine backup memory. In 2021 I have several more Apple purchases planned, and will be happy to buy these from Macfixit.
- Verified customer
Zero communication, ignore emails.
Placed an order a month ago, once we paid we were informed it was out of stock. Was due for delivery last week but no further communication. The phone number has an 'email us' message. No way to leave a message. Emails unanswered. I understand they have supply issues due to COVID, but that doesn't justify a total lack of contact and ignoring customer emails.
Used the Macfixit website to quickly work out the correct memory for my wife's late 2014 iMAC, ordered 16GB online. It was delivered in about 3 days, fitted easily and she immediately found that Photoshop ran perfectly whereas before it would regularly lock up under load.
Fantastic service and experience.
This was my first time purchasing from Macfixit and it certainly will not be the last. I found their website easy to navigate and quickly found what I was looking for. I did have a couple of queries in regards to what I wanted to buy and Robert and the team were extremely helpful and answered every question I had. I am very happy with what I purchased and the whole experience was 10/10! Thank you!!
I haven't had a problem ordering from Macfixit - products arrived on time or early
Products actually arrived.
Easy payment method
Lots of correspondence
Bought Laptop Stands.
Such amazing service even when I needed to return the product
Very helpful with swapping ram when I needed it due to a computer crashing and buying a new model. Highly reccomend
Great products delivered fast.
Ordered a CalDigit TS3 Thundebolt3 Hub after considering buying direct from USA. Delivered within 48 hours and brilliant kit.
Great products and customer support
Easy to navigate website with a comprehensive range of products. Quick response from support team if you ever get confused on which part is the right one. I have fixed a range of iMacs and Macbook pro's now and every part has been correct the first time round. Great company, great service, great support. Don't waste your time getting cheap knock off parts from overseas, pay a bit extra to get the right parts the first time and support if something goes wrong.
Great products and service
Accurate descriptions, great products and keen pricing. Prompt delivery and even when I mucked up an order (my own fault) they were happy to help me set it right.
Always great dealing with Maxfixit Australia!
Great website with all the information you need to know - easy to get around and find what you want. the SSD I bought is fantastic - much faster than the original, and well priced. Easy to install. I recommend Macfixit to anyone looking to upgrade their Mac.
Excellent product matched by excellent service.
I recently purchased a second Mercury Elite drive enclosure from MacFixIt. I purchase through them because their product range is excellent and they are great to deal with.
These enclosures are great and easy to use. They are compact and buss powered, so I can use them on both my MacMini and MacBook Pro without hassle.
MacFixIt are the first place I look for anything Mac related.
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