Macfixit Australia

Macfixit Australia

 Verified
Macfixit Australia
4.7

744 reviews

PositivevsNegative
94% · 69842 · 6%

Reviews

744 reviews
Rob
RobGreater Melbourne (Inner), VIC
 

Recommended

Have shopped from Macfixit several times. Never had any issues - fast shipping and good products. Show details
JCo
JCoSydney, NSW
 

Great product and customer service

Received my slim carry case for macbook pro 16" faster than expected. Easy transaction and good product follow up from company to check everything was in good order once i had received the product. The case itself is stylish, slim and offers good protection for the new macbook pro. Very happy. Show details
Product Quality
Shipping
LJG
LJGSouth-Eastern Region, NSW54 posts
 

Terrible Communication

Waited months for a cable, followed up was told it was on back order and would be supplied by "Date", the date went by I emailed to follow up. Received an impersonal / automated email saying my order had been cancelled Show details
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Terence F
Terence FPerth, WA2 posts
 

Excellent customer service

One of the products I ordered from MacFixit had a manufacturing defect, but when I emailed them to request a refund, I got a very prompt reply and helpful instructions for a mailing a reply-paid return parcel. Communication regarding the refund and processing of the refund was also very good and timely. It was also a nice touch that when I posted a review for another product I ordered, I received a 5% discount on my next order. Show details
Jen
JenHunter Region, NSW6 posts
 

Quality Business

I've used MacFixIt for a few of my MacBook accessory needs. They always have good quality products that work really well. I once had an issue with an item and I found customer service was excellent. I spoke with a friendly Australian (who I could understand) and they sorted out the issue quickly and really helped the process. Why go elsewhere when they have great service and quality products?! Show details
Lars
Lars
 

Fantastic Service

This was my second time in ordered from Maxfixit (this time a OWC hard disk enclosure, and previously a Caldigit thunderbolt hub). In both cases, I was really surprised how quickly and efficiently they delivered the package. I was totally satisfied with the product, but even more so with the service from Maxfixit. Show details
G.T. WA
G.T. WA2 posts
 

OWC Thunderbolt dock

I ordered the OWC Thunderbolt 4 dock for my Mac Pro and could not be happier, the ease of access to USB A and additional USB C ports is superb. No more leaning behind the Mac Pro tower to try and find the USB Ports on the rear (black ports on a black background card are not the best colour combination apple have ever come up with). I would recommend the OWC Thunderbolt 4 dock to anyone looking for a fast reliable set of expansion ports for their Mac Pro Show details
Dissapointed
DissapointedPerth, WA2 posts
 

Great Service

Ordered Additional RAM for IMAC. good prices, knowledge and arrived with 2 days Show details
Product Quality
Shipping
Sahm
SahmCentral Highlands and Goldfields, VIC
 

The best and most efficient service

I purchased some RAM for my Mac but ordered the wrong type. I didn't realise there were different options. Once I realised I asked if I could return the product for a refund. They then let me know what RAM I should have purchased and said to return the wrong ones for a refund. I ordered the new RAM, returned the old, and was refunded and the new product arrived within a couple of days. The best service ever. I now have a much faster Mac and a much happier working life. Bonus, Show details
Paul B.
Paul B.South-Eastern Region, NSW
 

Amazing service

prompt fast delivery, product well priced and exactly as described Show details
DAVID CHRISTIE
DAVID CHRISTIENortheast, VIC2 posts
  Fair Incentive

Excellent Service

I recently purchased a Satechi Aluminium Stand/Hub for my Mini iPad. The product is great and was impressed in the prompt receipt of the product.
David C Show details
Product Quality
Shipping
Barchy
BarchyGreater Melbourne (Outer), VIC2 posts
 

Highly Recommend Macfixit

Easy to navigate the store. Had a problem with something I ordered, Macfixit were very responsive to my emails, fixed no problem at all. First class service. Show details
LGA
LGA
 

Saved me from buying a new laptop!

I purchased a laptop battery, found it easily on the website, and there was clear information about the product and about delivery. The instructions were clear enough that I was able to install the battery myself, a big plus. The battery works well and I'm very happy with it. Show details
james w.
james w.
 

great service great products

fantastic store and service the site was easy to navigate and my order was express delivery Show details
Sunny
Sunny
 

Great

Great, ordered one day and was here the next. Worked as described Show details
Jeff
JeffSouth East Queensland, QLD
  Fair Incentive

Comes with a complete confidence booster

I've just replaced the battery in my wife's MacBook Pro and it was much easier than I thought it would be. The battery comes complete with 'how to do it' photos and description plus the necessary tools and safety gear. YouTube has tutorials too. It all went smoothly and you get a real boost when you hit the computer's power button and it's all good and now runs all day on a single charge. Thanks Macfixit. Show details
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Mark
MarkGreater Melbourne (Inner), VIC4 posts
  Verified

Great service and range of products

Macfixit provides excellent service and very competitive prices. Highly recommended. Show details
Matt R.
Matt R.
 

MacBook Pro (Retina, 15-inch, Mid 2015) - upgraded SSD & replaced battery

Thanks to Macfixit, install went really smoothly, the help the Macfixit guys provided was spot-on!
(even Youtube videos)

The steps that worked were:
1. install new AURA N2
2. SRC reset
3. PRAM reset

I’m now enjoying the freedom of 4x increase in storage space of the AURA N2
It feels like a have a NEW Mac - the guys helped me do the best thing I've ever done!
--------
1.0TB OWC Aura N2 - NVME SSD Upgrade (Blade Only) for Select 2013 & Later Macs

NewerTech 95W NuPower Battery Replacement Kit for 15" MacBook Pro with Retina (Late 2013 - Mid 2015) Show details

Peter A.
Peter A.2 posts
 

Satechi Aluminium Monitor Stand Hub - inexpensive convenience

This is a major advance on the USB-C to USB-A dongle I had been using for easy access to charge and plugin storage. It’s brought everything to the front making it much easier to access the SD card slot and audio as well as USB. Simple to install and no hassles to get it working. The Macfixit site offers a range of products but I found this easily enough and it was delivered within a couple of days. Show details
Jelo D.
Jelo D.2 posts
 

Reliable go-to

Have used Macfixit Australia many times to upgrade older computers and purchase other hardware. Always great. Highly recommended. Show details
Chris R.
Chris R.
 

Super Service over years

I have dealt with Macfixit Australia for some years now and have bought a number of Apple related products. I have always been impressed by every stage from finding and reviewing products online through ordering to delivery, with packing and despatch apparently practically instantaneous. The prices are keen, support is good and the speedy delivery always seems to surprise me. On occasions when I have dealt with the company's people I have been impressed by their candour, knowledge, helpfulness and interest in my issues. Macfixit is a great Australian business with top quality products that deserves to prosper. Show details
Rebecca
Rebecca
 

Amazing service

I ordered extra Ram for my computer late in the afternoon and received my deliver the very next day ! Show details
Andrew
AndrewGreater Melbourne (Inner), VIC
 

MacFixit is my go to for all my Mac upgrade and repair projects

They have a great range of products, with excellent explanations, how-to videos and customer service Show details
Jacqui H.
Jacqui H.
 

Great service, price and product

My mac keyboard had a bit too much coffee and was not performing as it once did. I found and ordered an "open box" Satechi keyboard that I knew would be a good match for my needs and it was a great price. Service was fast and apart from not having printed instructions included, which I found on online, it works a treat. Show details
Mick Martin
Mick MartinSouth East Queensland, QLD
 

Awesome company

Great range, easy to find, well priced & delivered promptly. Best service in a long time. Show details
Campbell
CampbellDarling Downs, QLD
 
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Martin T.
Martin T.Greater Melbourne (Metropolitan), VIC
 

Mercury Elite Pro mini USB-C 10Gb/s Portable Storage Enclosure

I have used OWC external storage enclosures for 10 years because it is a great way to provide backup with either a 2.5 inch HDD or more recently affordable high capacity SATA SSDs. Macfixit is a great place to purchase upgrades for Mac and have a good range in stock. Fitted with a 4TB SSD, the sturdy aluminium OWC enclosure which is bus powered and only slightly bigger than the SSD drive, provides great performance Show details
Consumer
ConsumerSydney, NSW4 posts
 

MacBook Air Battery

Purchased a NewerTech battery for 2017 MacBook Air. It was so easy to install after watching the video - 15 screws. Has given the MacBook Air a new lease of life.
Apple would not replace the battery in-store. Suggested a 3rd party could come out and do it. They wanted to charge 10% more for the battery than Apple (if you allowed Apple to send it away) plus a significant labour charge.
Total cost was less then Apple would have charged and really easy to install. Show details
RobertPM
RobertPM3 posts
  Fair Incentive

Quick Service

In these Covid days where you become used to slow postal delivery it is very refreshing to order from MacFixit and have it delivered several days earlier than expected, in this case 2 days. Thanks guys
As for the memory that was ordered, it does as expected :) Show details ·  1
Simone
Simone
 

Good quality products, and fast delivery

Easy to find the product I needed and really fast delivery.
I took less than 24 hours for the product to be delivered.
Nicolas L.
Nicolas L.Northern Territory3 posts
  Verified

Fast delivery

The part I ordered arrived in very good time - something we have come to rarely expect in these post-COVID days. Show details
VaughnR
VaughnR4 posts
 

Great range of products and outstanding service

Macfixit Australia is my go to store for all Mac accessories and spares, they have a great range of quality products and generally prices match comparable US based stores. My most recent purchase of a Satechi bluetooth keyboard is another winner - right price, all the features I needed and a few that I hadnt thought of until I had it in my hands. The keyboard was in transit the day after I ordered and in my hands in Canberra the day after that. Show details
Nero
Nero2 posts
 

OWC Thunderbay 8-drive from MacFixit

OWC products are simply fantastic - and here in Oz, MacFixit make these items accessible and easy to purchase. Their sales and service has always been at a high level, communications open and responsive.

A returning customer over many years.

This time round was an OWC Thunderbay 8-bay HDD TB3 enclosure, small foot print, quiet and simply works, esp with SoftRAID.

Even with Spinning rust drives still ~ 1Gbps read / write Show details

Blackbeard
BlackbeardGreater Melbourne (Metropolitan), VIC17 posts
 

Adds everything the M1 Mac Mini lacks

The Satechi dock is the perfect partner for the M1 Mac Mini. The shape and brushed metal finish match the Mac perfectly and it actually looks like a part of the Mac itself. Top marks for style. On the front are three regular USB A ports, a USB C port and, most importantly for me, SD and micro SD ports right on the front. Also a mini audio output post for headphones. Macfixit were easy to deal with and their online store very easy to navigate. Highly recommended! Show details
Deanothfc
DeanothfcNorth Queensland, QLD3 posts
 

Fast, efficient service. High quality product

Very user friendly website, great product range, fast efficient delivery, high quality product, very happy with performance. Highly recommended company Show details
Jim
Jim
 

Great company to deal with

I wanted a short USB-C male to male cable as the cable that came with the equipment I purchased was 3 metres long and I had loose cable everywhere. The cable I ordered was physically perfect for the job, however I was experiencing a problem with the connection that possibly could be a loose contact.
It was not an easy problem for me to find the cause.
I contacted Macfixit and the promptly sent me by express post, another cable the same as the one I had.
That one worked perfectly electronically and as the first one, physically.
I offered to return the original cable and pay for the extra mailing, Macfixit were just happy that the problem was solved. It's rare to get that kind of service these days. Show details
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Wesley De Koning
Wesley De KoningGreater Melbourne (Outer), VIC4 posts
 

Mac Accessories

This is the 3rd item purchased from them. Great prices, excellent communications and quick delivery. Will be my go to for Mac accessories Show details
Percy R.
Percy R.Sydney Surrounds, NSW3 posts
 

Satechi Eco Leather Deskmate Desk Mat - Blue

I bought this desk mat thinking it would compliment my new iMac. It matches soo well and looks sleek and cool!. Love the look and also works well with a mouse. Great, product, customer service. Thanks again! :-) Show details
Ian
IanSouth East Queensland, QLD
 

Memory upgrade

I recently did a memory upgrade on my 27" iMac through Macfixit. It was easy to find what I was looking for and the website made it easy to find the correct memory kit for my machine. My Mac has a new lease of life and I couldn't be happier with my purchase (good price as well). Delivery was also much quicker than I expected. Show details
Stephan K
Stephan KFar West, NSW
 
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