Reviewer Photos & Videos
Very uncomfortable, hot and poorly made. Good customer service.
Before purchasing the mattress I did a pretty good research and read plenty of reviews.
I was after a relatively soft mattress with good spinal support and adequate price. Macoda seemed like the (second) best choice.
Delivery was prompt and satisfactory.
After unpacking the mattress we left it for 24 hours and allowed it to decompress.
The following day, just over 24 hours later the top layer of the mattress was still flatter than expected. It took another 24 hours for the mattress to fully decompress.
We liked the top cover of the mattres...
Purchased in July 2021 at macoda for $1,050.00.
Good for the price point
I have a problem with mattress addiction. I am on my 7th in 15 years. This one is on par with my expensive tempur mattress. This mattress is too firm for me even on the soft setting but I have to say my sleep is definitely deeper and it’s great how it is adjustable. The quality is nice and I don’t find it hot like previous foam mattresses I’ve had. Delivery was fast too with good communication from macoda.
Purchased in March 2021.
Great comfy mattress
My sleep has been so much better since purchasing the macoda mattress and pillow. The mattress feel is just right for me as a side and back sleeper. Very happy and highly recommend for the price point!
Purchased in April 2020.
King Mattress - awesome quality, good company to deal with
We purchased the King mattress along with the pillows. Unfortunately the mattress was too hard for my liking even when changing it to the softer option. I also found the pillows uncomfortable for me however my husband liked them. Macoda's mattress design and make was very impressive it is a very well built mattress and their returns process was easy and drama free. I would have confidence in dealing with this company again.
Purchased in February 2021 for $1,200.00.
Comfortable but too hot
I bought a king mattress in October 2020. I'm a side sleeper (1.70m and 60kg). Here is my review:
. Heavy. King mattress: 60kg
. It retains heat. I wake up at night to change position
. Comfortable. I don't have any back, hip, shoulder pain and my spine is well-aligned.
. Zero partner disturbance
Purchased in October 2020 for $1,100.00.
- Mattress King
I love my mattress!
I purchased a King Mattress on the website on the 2nd of January 2021. I bought it because it had great reviews and the returns policy seemed amazing. The King mattress showed it was pre-order so I expected delivery to take a while. Initial communications from Macoda were good but as the weeks passed and no further updates came out I started chasing. I eventually received tracking notification but then the logistics company did not update their tracking page for a week so I had to start chasing again. Organised with the logistics company to lea...ve the mattress at the premise without the need to sign only for them to attempt delivery, find I was not home and then take the mattress with them. Attempt #2! Mattress supposed to be delivered on a Wednesday only to get an SMS on Wednesday saying they messed up and would deliver it on Thursday. On Thursday the 25th of February 2021 it turned up... yes nearly 2 months after the initial order but hey it arrived and I was happy. Laying the mattress out the in the position I wanted it to be in after it was inflated was not straight forward. I read the instructions. I could not tell which was the long side and which the short side to fit on my king size base. Both sides are white so when the instructions say to put the white side up I did not know which side should have been up. Needless to say I got them both wrong so flipping and rotating the 60kg mattress by myself was a bit of a chore but I got it done. So after this completely factual account of what happened I will now tell you that I love this mattress. My previous mattress lasted for 18 years with regular rotations. I have bulging discs in my lower back and and I need a firm but comfortable mattress to avoid waking up in agony. My old mattress was the most comfy mattress in the world ... until I got the Macoda. It was nothing like I expected but everything I could have hoped for. Do I wish Macoda communicated a little more. Yes. Do I wish it didn't take 2 months to get. Yes. Was the delvery experience sub par. Yes. Does all of that matter now that I have a mattress that both myself and my wife love to sleep on. No. Without a doubt hands down the most comfortable mattress I have ever slept on and not a back pain since I started sleeping on it. Mattresses are a very personal choice but we lucked out completely with this one. It is very different to our old inner spring mattress but oh so much better.
Purchased in January 2021 for $1,080.00.
- Mattress King
You can say how good is someone when something wrong happened
Ordered a king size - queen delivered.
Macoda promptly acknowledged the error and dispatched a correct size within a day.
Communication is only via email, but this is ok for small digital focused company.
Wish Macoda all the best.
As for the mattress - will see in 100 nights:)
Purchased in February 2021 for $1,200.00.
Too hard and not supportive
According to endless research and reading countless reviews, I decided to try Macoda.
I found it too hard even on the "soft" setting. I've started developing shoulder pain because there is no support. Like sleeping on a rock.
I'm a front and side sleeper. Even sleeping on my front my ribs started to hurt due to how firm this mattress is.
I'm tossing and turning all night which is even more exhausting because of the 'quicksand' type feeling on the "softer" setting.
Going back to my old store bought mattress (which is a "medium" pocket coil hybrid, which is so much softer and supportive).
Purchased for $1,100.00.
Hate leaving my Macoda....
I brought mine over 12 months ago, after returning another brand of bed in a box which was too hot and uncomfortable.
I spent months researching beds as I live in the tropics. I have been through a wet season and going into a second with no problem of this mattress retaining heat I don't sleep with air con. It is also easy on my hips and shoulders which is why I needed to replace my mattress in the 1st place. The mattress I had, I paid 4x the price of my macoda. Beautiful high quality mattress at a great price. Love it!
Purchased in October 2019.
Highly recommend this mattress to those seeking true comfort
Spent days researching mattresses and compared the attributes of them all. I wanted something not too firm but not too soft. Many mattresses I looked at either had public feedback that it was too firm or it ran hot. I ended up taking a punt on Macoda......and it has paid off.
After sleeping on this mattress for over a month, it is truly incredible. Very comfortable, supportive with just the right level of firmness. I'd say it's 5.5/10 on the firmness scale.
Customer service was superb and delivery was very fast.
This mattress and this company are highly underrated.
Purchased in August 2020.
Give it time to soften. It's amazing
We had a med firmness pillow top mattress that we absolutely loved and were only looking for a king size as we were having another baby and all our children end up in our bed.
After going to about 5 bed shops and finding the prices were too out of our range for something I felt would match up to the one we already had, my husband suggested a bed in a box. I instantly thought that's insanity. If we can't find one in 5 shops, what's the chances of even one of these companies having a mattress comfy enough.. Considering all the reviews, the price...
Purchased in July 2020.
BEST mattress. Couldn’t be happier. So comfortable. Customer service is second to none. 100% recommend getting one.
I am a chronic insomnia sufferer and this mattress really does help. My partner says he is having the best sleeps he had ever had. I have tried a lot of different brands because my sleep hygiene is extremely important and this is definitely the best one I’ve come across. Bonus that it’s an Australian brand!! Thank you so much, Macoda.
Purchased in August 2020 for $1,200.00.
Great mattress, I recommend it
I bought this mattress around 3 months ago. I researched all the box beds for a while not knowing which one to get and ended up quite confused. I picked this one because I’m a side sleeper. The delivery was great and unpacking it was quite fun. It’s very heavy so I needed help to get it up on my frame.
It was ready to lay on in less than an hour and it has no awful smells that some are known to have.
It’s very comfortable and I think it may have gotten a little softer since the start, or maybe I’m more used to it. I love it though, it’s real...
Purchased in June 2020 at Macoda for $990.00.
- Mattress Queen
Warning!! Frustratingly long returns process during Covid-19.
Decided to give this mattress a try due to good reviews. Mattress was too soft and unsupportive for wife and myself even with foam layers arranged in the firm configuration. Was also giving wife a sore lower back and both of us experienced neck ache. After several weeks of use it was obvious this mattress was not for us so I contacted Macoda to arrange for a return as per their "free return and full refund" policy within the 100 night trial period. 6 weeks have now elapsed since my return request and mattress has not yet been collected. At the ...time of purchase Macoda failed to disclose that collections had been suspended on March 25th some 6 weeks before my purchase. After several frustrating email exchanges they still can't tell me when the mattress will be collected. According to Macoda they rely on the Salvation army for mattress collections and would be unable to arrange collection of my mattress until there is a resumption of home collections. Macoda even directed me to a page on the Salvation army website so I could see for myself the status of their home collections. At this stage there is no clear indication as to when collections will resume. Due to the current Covid-19 situation in Melbourne it could be many months away. If I had known this was the case then I would not have purchased the mattress at that time. Several unsatisfactory solutions were offered by Macoda contradictory to their free returns policy. The solutions involve either extra expense on my part or waiting indefinitely until Salvation army home collections resume before mattress removal and a full refund would be provided. Macoda have now stopped responding to my emails so have contacted paypal to intervene.
Purchased in May 2020 for $1,000.00.
The reviewer stated that an incentive was offered for this review
This is a seriously good mattress which feels very luxurious. Unfortunately the mattress was not right for me because of pre-existing back issues for which i needed a very firm mattress. The return process was easy and quick for which I was very grateful. The company was a complete pleasure to deal with and literally stopped at nothing to ensure the customer was happy.
Purchased in February 2020 for $850.00.
Questions & Answers
Hi, this is my 3rd night sleeping on my new Machida mattress. Mostly it feels like a cloud but my hips and ribs feel like they're hitting the springs. It really hurts, I've woken both mornings feeling bruised. Could this just be me getting used to a different mattress? I'm not a tiny girl at around 90kg, but I didn't expect this. I want to love it so much. Has anyone else felt this? Oh I have flipped it to firm, to see if that helped but it's the same issue. Thanks.
Hey Stacey! Thanks for the question :)
Part of your experience could well just be an adjustment period (some people adjust quicker than others) however, you shouldn't be able to feel the springs. Shoot us an email at firstname.lastname@example.org and we'll work through it with you to see what's going on exactly and work out how best to help you!
On delivery what firmness is the mattress?
I know you can flip the inner foam, just want to know what its on when delivered
Hey Mandy! The mattress arrives in the medium configuration :)
I bought a macoda mattress in September I love it. I am moving interstate and want to know f it can be compressed and boxed up again?
Great to hear you're loving the mattress! Unfortunately once they've been taken out of the box we can't re-compress them. An alternative option in your case might be to unzip the top layer and move the components separately. You should be able to roll up the foam inserts and the bamboo cover to make things easier :)
Get an answer from our members and Macoda representatives
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