Very comfy and pressure relieving but hot
I really found the macoda comfortable and quite often I find that i have overdone it for my back as i dont have a good back and normally i will go to bed and still be a bit sore when i wake but i actually found some relief with the macoda. It was quite good on giving pressure relief. However, i found the mattress hot to sleep on even though i am not overweight and i never find mattresses hot- though i have only bought retail previously - innerspring or pocket spring with a pillow top. So, i am not sure what made me hot in this mattress but i l...ive in canberra and the nights were still quite cool when i was trialling the mattress. So, i didnt want to risk hot nights in summer. I could also clearly tell it was the mattress as my back was hot when i woke but my front was cool - i am a back sleeper. Seems like others don't really have this problem- so it could just be me. In saying that, a all season polyester quilt will make me feel hot compared to a winter wool quilt. Soo i could just be sensitive. Unfortunately, i am still on the hunt for the right mattress. I wish it had worked out for me but definitely recommend. Returns process was easy but yes, the delivery company was a bit lacking- would say they were on way but then didnt turn up.
Purchased in September 2020 for $1,050.00.
Delivery takes forever!
Ordered the mattress on the 26th December 2020. Their website said fast and free delivery. Got a message right after I’ve done the payment it will be dispatched in 48 hours.
Well, none of they promises are true. Only when I wrote to them, they started to do real process to my order by dispatching the mattress. It was a week ago, so two weeks after I ordered it.
Of course they will say Covid-19 restrictions. But I’ve done many furnitures online shopping and they came from all over the states, still doesn’t take weeks.
Just don’t put fast delivery or 48 hours dispatch if you can really do the commitment. Wanted to do a refund but hey I guess it will takes weeks as well and we can afford more disappointments.
Purchased in December 2020 for $1,080.00.
- Mattress Queen
Warning!! Frustratingly long returns process during Covid-19.
Decided to give this mattress a try due to good reviews. Mattress was too soft and unsupportive for wife and myself even with foam layers arranged in the firm configuration. Was also giving wife a sore lower back and both of us experienced neck ache. After several weeks of use it was obvious this mattress was not for us so I contacted Macoda to arrange for a return as per their "free return and full refund" policy within the 100 night trial period. 6 weeks have now elapsed since my return request and mattress has not yet been collected. At the ...time of purchase Macoda failed to disclose that collections had been suspended on March 25th some 6 weeks before my purchase. After several frustrating email exchanges they still can't tell me when the mattress will be collected. According to Macoda they rely on the Salvation army for mattress collections and would be unable to arrange collection of my mattress until there is a resumption of home collections. Macoda even directed me to a page on the Salvation army website so I could see for myself the status of their home collections. At this stage there is no clear indication as to when collections will resume. Due to the current Covid-19 situation in Melbourne it could be many months away. If I had known this was the case then I would not have purchased the mattress at that time. Several unsatisfactory solutions were offered by Macoda contradictory to their free returns policy. The solutions involve either extra expense on my part or waiting indefinitely until Salvation army home collections resume before mattress removal and a full refund would be provided. Macoda have now stopped responding to my emails so have contacted paypal to intervene.
Purchased in May 2020 for $1,000.00.
The reviewer stated that an incentive was offered for this review
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The mattress is fantastic
Our mattress was old and we were both having lower back and hip pain. After spending days comparing mattresses we chose Macoda. We have not looked back and could not be happier in our choice. Over a two week period our pains slowly disappeared. Have recommended to family and friends. Thanks Chris
Glad theres 100night trial
The mattress is comfortable, took a few nights to settle in, has only been a week but i keep getting emails to review.
100 night review appreciated to test out temperature control.
Purchased in April 2019 for $950.00.
Questions & Answers
Hi, this is my 3rd night sleeping on my new Machida mattress. Mostly it feels like a cloud but my hips and ribs feel like they're hitting the springs. It really hurts, I've woken both mornings feeling bruised. Could this just be me getting used to a different mattress? I'm not a tiny girl at around 90kg, but I didn't expect this. I want to love it so much. Has anyone else felt this? Oh I have flipped it to firm, to see if that helped but it's the same issue. Thanks.
Hey Stacey! Thanks for the question :)
Part of your experience could well just be an adjustment period (some people adjust quicker than others) however, you shouldn't be able to feel the springs. Shoot us an email at email@example.com and we'll work through it with you to see what's going on exactly and work out how best to help you!
On delivery what firmness is the mattress?
I know you can flip the inner foam, just want to know what its on when delivered
Hey Mandy! The mattress arrives in the medium configuration :)
I bought a macoda mattress in September I love it. I am moving interstate and want to know f it can be compressed and boxed up again?
Great to hear you're loving the mattress! Unfortunately once they've been taken out of the box we can't re-compress them. An alternative option in your case might be to unzip the top layer and move the components separately. You should be able to roll up the foam inserts and the bamboo cover to make things easier :)
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