Reviewer Photos & Videos
Highly recommend this mattress to those seeking true comfort
Spent days researching mattresses and compared the attributes of them all. I wanted something not too firm but not too soft. Many mattresses I looked at either had public feedback that it was too firm or it ran hot. I ended up taking a punt on Macoda......and it has paid off.
After sleeping on this mattress for over a month, it is truly incredible. Very comfortable, supportive with just the right level of firmness. I'd say it's 5.5/10 on the firmness scale.
Customer service was superb and delivery was very fast.
This mattress and this company are highly underrated.
Purchased in August 2020.
Give it time to soften. It's amazing
We had a med firmness pillow top mattress that we absolutely loved and were only looking for a king size as we were having another baby and all our children end up in our bed.
After going to about 5 bed shops and finding the prices were too out of our range for something I felt would match up to the one we already had, my husband suggested a bed in a box. I instantly thought that's insanity. If we can't find one in 5 shops, what's the chances of even one of these companies having a mattress comfy enough.. Considering all the reviews, the price...
Purchased in July 2020.
BEST mattress. Couldn’t be happier. So comfortable. Customer service is second to none. 100% recommend getting one.
I am a chronic insomnia sufferer and this mattress really does help. My partner says he is having the best sleeps he had ever had. I have tried a lot of different brands because my sleep hygiene is extremely important and this is definitely the best one I’ve come across. Bonus that it’s an Australian brand!! Thank you so much, Macoda.
Purchased in August 2020 for $1,200.00.
Great mattress, I recommend it
I bought this mattress around 3 months ago. I researched all the box beds for a while not knowing which one to get and ended up quite confused. I picked this one because I’m a side sleeper. The delivery was great and unpacking it was quite fun. It’s very heavy so I needed help to get it up on my frame.
It was ready to lay on in less than an hour and it has no awful smells that some are known to have.
It’s very comfortable and I think it may have gotten a little softer since the start, or maybe I’m more used to it. I love it though, it’s real...
Purchased in June 2020 at Macoda for $990.00.
A really comfortable mattress for side sleepers
I bought this mattress for my twenty something son and am really pleased with the choice. He is generally a side sleeper and finds it perfect for him.
It arrived within a couple of days of purchasing and the delivery guys were great and the communication from macoda was excellent. They rang to discuss delivery arrangements and the delivery team brought the mattress to the room it was going in.
We were after a mattress in a box that was not too firm and the macoda was perfect as it is still supportive and can be adjusted if you want it firmer.
Purchased in July 2020 for $990.00.
- Mattress Queen
Warning!! Frustratingly long returns process during Covid-19.
Decided to give this mattress a try due to good reviews. Mattress was too soft and unsupportive for wife and myself even with foam layers arranged in the firm configuration. Was also giving wife a sore lower back and both of us experienced neck ache. After several weeks of use it was obvious this mattress was not for us so I contacted Macoda to arrange for a return as per their "free return and full refund" policy within the 100 night trial period. 6 weeks have now elapsed since my return request and mattress has not yet been collected. At the ...time of purchase Macoda failed to disclose that collections had been suspended on March 25th some 6 weeks before my purchase. After several frustrating email exchanges they still can't tell me when the mattress will be collected. According to Macoda they rely on the Salvation army for mattress collections and would be unable to arrange collection of my mattress until there is a resumption of home collections. Macoda even directed me to a page on the Salvation army website so I could see for myself the status of their home collections. At this stage there is no clear indication as to when collections will resume. Due to the current Covid-19 situation in Melbourne it could be many months away. If I had known this was the case then I would not have purchased the mattress at that time. Several unsatisfactory solutions were offered by Macoda contradictory to their free returns policy. The solutions involve either extra expense on my part or waiting indefinitely until Salvation army home collections resume before mattress removal and a full refund would be provided. Macoda have now stopped responding to my emails so have contacted paypal to intervene.
Purchased in May 2020 for $1,000.00.
The reviewer stated that an incentive was offered for this review
This is a seriously good mattress which feels very luxurious. Unfortunately the mattress was not right for me because of pre-existing back issues for which i needed a very firm mattress. The return process was easy and quick for which I was very grateful. The company was a complete pleasure to deal with and literally stopped at nothing to ensure the customer was happy.
Purchased in February 2020 for $850.00.
- Mattress Queen
Best mattress I've every slept on
This has to be the best mattress I've ever slept on. It was so worth the money. On my previous mattress I had a lot of pain in my back - I would wake up in the middle of the night needing to crack my back maybe 2 or 3 times. I've been sleeping on the Macoda Mattress for just over 2 weeks now and I haven't had a single problem. I haven't needed to move the foam inside to change the firmness/ softness because how it came was perfect for me!
I would highly recommend this.
Purchased in April 2020.
Best mattress we’ve ever slept on!
We purchased a king size mattress after having the brand recommended by my brother. It’s been a game changer..literally not too firm and not too soft. Whether you’re a back or side sleeper you feel supported and don’t fall into the middle. We’ve had the mattress for about 6 months now and the quality and structure of the mattress has remained the same which is amazing. A great product, awesome customer service and really reasonably priced.
Purchased in June 2019.
I really enjoy my Macoda, essentially buying a Macoda is like finding your soulmate after your last serious relationship. You thought the previous one was right for you until you come across the one you are actually supposed to be with forever. No more tossing and turning, no more sleepless nights. You feel supported in ways you never knew possible and comfortable 100% of the time. You know this one will never fall apart or fail you, and you truly feel like you're on cloud nine!
In all seriousness though my partner frequently gets out of bed d...
Purchased in April 2019 for $750.00.
Great comfortable mattress and awesome service
King single is comfortable and supportive. No bouncing around when you roll over like on a spring mattress. They also dealt with a delivery issue very well. I highly recommend!
Purchased in September 2019.
The mattress is fantastic
Our mattress was old and we were both having lower back and hip pain. After spending days comparing mattresses we chose Macoda. We have not looked back and could not be happier in our choice. Over a two week period our pains slowly disappeared. Have recommended to family and friends. Thanks Chris
Pretty comfortable and does not retain heat.
So pleased that I finally have a mattress which does not get hot. The cool gel layer works well. I prefer a soft bed, and the softer layers didn’t quite meet what I needed. A mattress topper has fixed this so now very comfortable sleeping.
Less back and hip pain during the night. Any hesitation was removed with the 100 nights guarantee, which I have not had to use. Thanks.
Purchased in June 2019 at On line. for $800.00.
Although the mattress wasn't for me the whole experience was excellent from the delivery to answering all my emails even the refund stage and the old mattress going to the salvos is a great thing .. the mattress is very comfy it just wasn't for me as I like a very flat top . I would highly recommend giving it a go cause my father in law tried it and loved it and he is purchasing one for himself.
Purchased in June 2019.
Great matress and customer service
Our Macoda mattress is great.
It's well designed, and seems to be made from high quality materials. The customisable firmness options are very convenient, and results in a plush, comfortable feel, which is also supportive thanks to the pocket spring base layer.
The matress was a huge improvement on our previous one, and I definitely feel less stiff when I wake up in the morning.
We did notice some black marks on the underside of the top cover when we first received the matress, however when informed Macoda they happily sent us a replacement cover for free.
Purchased in June 2019 for $840.00.
Questions & Answers
Hi, this is my 3rd night sleeping on my new Machida mattress. Mostly it feels like a cloud but my hips and ribs feel like they're hitting the springs. It really hurts, I've woken both mornings feeling bruised. Could this just be me getting used to a different mattress? I'm not a tiny girl at around 90kg, but I didn't expect this. I want to love it so much. Has anyone else felt this? Oh I have flipped it to firm, to see if that helped but it's the same issue. Thanks.
Hey Stacey! Thanks for the question :)
Part of your experience could well just be an adjustment period (some people adjust quicker than others) however, you shouldn't be able to feel the springs. Shoot us an email at firstname.lastname@example.org and we'll work through it with you to see what's going on exactly and work out how best to help you!
On delivery what firmness is the mattress?
I know you can flip the inner foam, just want to know what its on when delivered
Hey Mandy! The mattress arrives in the medium configuration :)
I bought a macoda mattress in September I love it. I am moving interstate and want to know f it can be compressed and boxed up again?
Great to hear you're loving the mattress! Unfortunately once they've been taken out of the box we can't re-compress them. An alternative option in your case might be to unzip the top layer and move the components separately. You should be able to roll up the foam inserts and the bamboo cover to make things easier :)
Get an answer from our members and Macoda representatives
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