0% p.a. balance transfer for 14 months
No international transaction fees
Some Travel and Purchase insurances included
Need to spend ~$3,200 to receive a $20 gift card
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|Category||Credit Cards, Frequent Flyer & Travel Credit Cards, Balance Transfer Credit Cards and Rewards Credit Cards||Frequent Flyer & Travel Credit Cards, Balance Transfer Credit Cards and Rewards Credit Cards|
|Benefits||Complimentary Travel Insurance, No Foreign Transaction Fee, Reduced First Year Annual Fee and Sign-Up Bonus Points Offer||Complimentary Travel Insurance, No Foreign Transaction Fee and Sign-Up Bonus Points Offer|
|Minimum Credit Limit||$6,000||$6,000|
|Additional Cardholder Fee||$0 p.a.||$0 p.a.|
|Rewards Program||Qantas Frequent Flyer||Macquarie Rewards|
|Points Earn Rate||1 points per $1||1.25 points per $1|
Points are capped at $200,000 of eligible spend annally.
Points are capped at $200,000 of spend annually.
|Contactless Payments||Apple Pay, Fitbit Pay, Garmin Pay and Google Pay||Apple Pay, Fitbit Pay, Garmin Pay and Google Pay|
|Rates & Fees|
|Purchase Rate||20.70% p.a.||20.70% p.a.|
|Late Payment Fee||$35||$35|
|Annual Fee||$249 p.a.||$99 p.a.|
|Foreign Transaction Fee||0%||0%|
|Overseas ATM Withdrawal Fee||$5||$5|
|Interest Free Period||55 days||55 days|
|Cash Advance Rate||20.70% p.a.||20.70% p.a.|
Receive 20,000 bonus Qantas Points when you spend $2,000 on eligible purchases within 60 days of approval.
Receive 20,000 Macquarie Reward points when you spend $2,000 on eligible purchases within 60 days of approval.
|Reduced First Year Annual Fee||$99||$99|
|Balance Transfer Rates|
|Balance Transfer Period||14 months||14 months|
|Balance Transfer Rate||0% p.a.||0% p.a.|
|Release date||Oct 2008|
Applied for Macquarie Hilton Platinum card purely for automatic Gold Status
However found out 2 months later still not upgraded to Gold and had to call multiple times for them to understand what i am talking about and they even fwd me to Hilton who had no idea either. Finally had to get it escalated for accounts team to follow up and still waiting on resolution and my holidays are coming soon so hope its resolved before that. Call centre staff have no idea about this Hilton.
Terrible dealing with customers in hardship
Macquarie credit cards are really intrusive and unhelpful. The service is very poor. Member benefits are terrible and the card is way too expensive.
Terrible processes and service
Overly long and complex procedures, and call centre service unhelpful. The only good thing is their call centre usually picks up. Would not go there again.
Worst experience ever
A month or so ago, I applied for this card (based on the 40,000 points after spending within 2 months with reduced $99 annual fee) and was immediately sent a message stating that I was provisionally approved.
A few days later, I was then sent both a letter and email asking me to send in my 2 x most recent payslips, which I promptly uploaded to the ir portal.
For the following 2 weeks, I received a daily text message asking me to send in my payslips even though I'd done so.
I then received a call from the offshore call centre, advising ...that they needed to verbally verify my income with my HR department - I provided permission for this to occur. However, 3 days later, I received another call asking me for permission to contact HR - I explained that I'd already provided the permission, and they made a note of that and promised to sort it out. (nb: why they can't just ask for bank statements or an ATO assessment rather than needing to verbally hassle the applicant's workplace which is really intrusive, is beyond me, but anyway...) 2 weeks down the track and I'd heard nothing, so called this morning to check the status of my application - despite the conditional approval, they informed me that it's been rejected (first time ever I've been rejected for a card) and wouldn't tell me why.
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Call centre is in Manilla and is inefficient, website is terrible, too many different departments
I have complained to the bank directly for last 2 years.
I have not been happy with the level of English from the Manilla call centre. The operators have always been lovely and eager to help but often they have not understood my queries which has made the length of call take five times longer than it should. They also do not respond to email queries ( I thought it may be easier to communicate via writing). The operators have been inconsistent with security. It's so frustrating for my bank to force this international call centre as my only opti...
There are better credit card providers out there. As the credit card came with my loan, I was not aware that it was not cancelled when I refinanced. They did not provide me with new login details to check my outstanding amounts (which I assume it was taken care off when the refinance occurred). It accrued interest (obviously) and did not bother to contact me for outstanding payment. Called customer care, they only transferred me to 5 other people. Not worth it.
Understand what "eligible" purchases means before you apply for the Qantas Freq Flyer bonus points
More than three months after I made the required amount of purchases to receive a total of 40,000 Qantas Frequent Flyer bonus points, I have yet to receive any. I have made at least five phone calls to ensure that I qualified for the bonus points. I was told to wait till January to have the points in the account and when I called again by end of Jan I was confirmed of my entitlement and it would be credited within 10 business days. 10 days is over and now I am told that I did my spending on a government institution and that I do not qualify for...the bonus points. This is news to me! They don't even declare this qualifying requirement on the credit card application website, so beware! They will go to any length not to award you your bonus points! I will take this up to the ombudsman if it doesn't get cleared up by the end of the week. The bonus points Macquarie Bank will keep adding new conditions to ensure you do not qualify for bonus points
I got this card as they told me it would cover vehicle rental excess up to $5000 in Australia. Just purchase car rental on card to activate. The insurance company says it is only for interstate travel if you purchase the return airflights on the card. Rang Macquarie Bank to check they told me we dont cover vehicle excess, I corrected them, so they checked and then gave me the same story as the insurance company, then sent me an email stating they dont its only international travel. Useless! Dont trust what they say as no one seems to know what they are talking about, I still dont know what I am covered for, neither do they.
It has a reward system and insurances included
No one seems to know exactly what their product covers
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