- Verified customer
Terrible service overall.
Did not receive my delivery and was not even sent an update or anything saying why it had not been delivered. i sent an email about my order and Contacted the online service and spoke to Rachel, she advised she would get back to me via email by the end of the day but still haven't heard a thing. I was also charged for my next order even though I have not received my current order. I am a first time customer with this supplier and I most certainly will not be using them again.
Questions & Answers
I haven’t posted the review yet. my friend has requested cancellation weeks ago and today the account got charged again. It had been charged for such a long time and yet we never receive anything frim macros. We just want our card deleted from your system and no more charges occurred. It’s a big mistake joining your company, please make sure delete our credit card number so no more charges in the future
We are sorry for your recent experience. If you could please send us an email via email@example.com our team will look into this straight away.
What meals do you have for breakfast or lunch. I cant see any on your website
Hi Jenni, We have one breakfast option at the moment, the Supercharged Breakfast Scramble that is 100% plant-based :) However, our kitchen team is developing new recipes every day and we'll introduce more breakfast and snack options in the near future. We do not categorise which meals are for breakfast, lunch or dinner but to provide you with a guide, you can have a look at the nutritional macros for each individual meal on our website which might be helpful for planning your daily food intake!
Hi, I would love to know how much each meal costs individually and do you supply breakfast and lunch meals too?
Hi Colton, thanks for messaging in! If you head over to www.macros.com.au/plan you can see the list of our meal plans prices. We do not categorise which meals are for breakfast, lunch or dinner but to provide you with a guide, you can have a look at the nutritional macros for each individual meal on our website which might be helpful for planning your daily food intake! We, unfortunately, do not currently have any breakfast options however we are very excited to introduce some more in the near future!
MACROS CS Team
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