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Madimack Pool Heat Pumps

Madimack Pool Heat Pumps (page 4 of 5)

5.0 from 136 reviews · View Statistics
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Reviews

5.0
110 reviews
5
(110)
4
(0)
3
(0)
2
(0)
1
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  • Product Quality
    5.0 (93)
  • Return Claim MadeYes · No (110)
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Pete
PeteSydney, NSW

Can’t wait to swim in our heated pool!

published

Thank you to Dean and co for your professional service!! You were a great communicator giving us sound knowledge and advice, you kept your promises in relation to time and the standard of your work was high quality, even when you had a challenge arise! We’d throughly recommend you for other jobs. Thank you once again.

Madimack
Team Madimack M.Madimack

Thanks for the review Pete!

Cris
CrisSydney, NSW

Great Service from Dean

published

I purchased two 21kw Elite Silent heat pumps. I had a couple of calls direct with Chris at Madimack to clarify the best size and configuration. Chris was very helpful and practical in his advice and gave me confidence to go ahead with the order.
Dean took care of the installation. It's too early (in July) to tell how effective they are but in the commissioning they seemed to be heating well and were reasonably quiet.
I'm a bit fussy on detail and Dean was fantastic at making sure it was a top quality installation and provided for my future plans with solar PV installs, energy use monitoring etc.
I highly recommend Dean as being easy to work with in planning and being great in handling the installation.

Gordon NSW

Madimack
Team Madimack M.Madimack

Thanks for the review Cris. We are very happy to hear you've been pleased with the service you received.

Lulupen
Lulupen
  • 7 reviews
  • 3 likes

Great service

published

Heater installed. Can’t comment on performance yet but Paladin Mecanical installed and were very reliable and professional. Good customer service which provides reassurance that is something does go wrong it will be followed up.

Madimack
Team Madimack M.Madimack

Thanks for the review Lulupen. Paladin Mechanical do a terrific job of keeping our customers happy with their install services and we are pleased to hear you've been happy with your service.

Matt C.
Matt C.South East Queensland, QLD

Swimming in Winter, yes please!!

published

I did plenty of research prior to selecting Madimack as our preferred selection of heat pump. From performance to value and aesthetics, Madimack won out on all fronts. Have had the system installed and running for 3 weeks now and, without a cover which I know is against recommendation, we are able to bring the temp up to 29/30 on a Friday and maintain it until Sunday without fail. Even with intermittent operation throughout the week, the temperature sits between 25 and 27 degrees.

Highly recommend. Am loving having the use of the pool through the cooler months.

Madimack
Team Madimack M.Madimack

Thanks for the review Matt - enjoy that winter swimming!

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David Y.
David Y.Sydney, NSW
  • 2 reviews

Professional job, did everything right.

published

Great advice and first class installation.
I love the black colour as it is positioned close to garden furniture and it blends into the wall.

Quiet unit too and we can easily talk right next to it.

We had a few quotes and every one advised we needed a new costly electricity circuit. Dean from Paladin was the only one who suggested increasing the capacity of the current circuit without any additional cost.

Terrific wand highly recommended. Would use again.

David

Madimack
Team Madimack M.Madimack

Thank you for taking the time to leave us a review David. We really appreciate it and hope you enjoy your heated pool this coming swim season!

Mason T.
Mason T.Sydney, NSW
  • Verified

Excellent product and service

published
Madimack
Team Madimack M.Madimack

Thank you for your review Mason. We are extremely pleased to hear you have been happy with the service Madimack offers, along with your installation process.

Paul R.
Paul R.Sydney, NSW
  • Verified

Happiness in the heat

published
Madimack
Team Madimack M.Madimack

Thanks for the review Paul. Our Elite range is extremely quiet, we are pleased to hear you are happy with your purchase

Colm
ColmSydney, NSW
  • 2 reviews

Excellent product and install experience

published

We recently had a Madimack heat pump installed. It’s a great local company and I love their features compared to the others in the market. This week I was enjoyably using the pool and it’s supposed to be out of season for the system, but was still comfortable. Looking forward to a much much longer swim season with this product going forward.

Madimack
Team Madimack M.Madimack

Thanks for the review Colm!

Alison Henderson
Alison HendersonSydney, NSW

Highly rate this product!

published

unit installed on 6 April 2020.

We have a very large pool - our solar heating has been inactive for the past few years. Even when it was, the pool was only swimable during the Summer months - winter was far too cold.

For years I had resigned myself to the fact we were paying a fortune to run something that was only usable 3 months of the year at best.

Within 3 days our pool was sitting at the set 28 degree mark. This was a much faster time frame than expected: and without a pool cover.

The installation process was fast, easy and pofessional. I’d highly recommend this product for your pool heating. We now have a pool we can swim in for a much greater part of the year. Very happy customers.

Madimack
Team Madimack M.Madimack

Thank you Alison, we are pleased to hear you and your family are enjoying your heat pump so much

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Ben
BenSydney, NSW

New heat pump

published

Dean and the Madimack team have been fantastic. Pump is only new but the service has been great.
They are responsive, polite and helpful and answered all of our questions happily.

Claire Hughes
Claire HughesSydney, NSW

Fantastic

published

Excellent product and friendly, professional service. Installation guys were great, they went above and beyond to make sure everything g was perfect. We are really happy with the result! Thank you.

28 degrees warm
28 degrees warmSydney, NSW

Polite and professional

published

Every interaction has been informative, friendly and professional. Communication had also been excellent. They even relocated the light sensor for us as the new equipment would have screened it. Can highly recommend Paladin.

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Darren
DarrenSydney, NSW

Great Job

published

Purchased an Elite 28kw system after a bit of research to heat our pool in sydney Dean did a great job on the install with a lot of conduit and piping to run to put in our preferred location. Communication was excellent about the process and what would be done when, would not hesitate to recommend Dean and the team

Fantastic pool heater

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We have just had a Madimack 11kW Elite and couldn't be happier. Belinda was very helpful from the start and Dean and his crew did an excellent job installing the unit - we have already been swimming on cooler days where we would have previously stayed out of the pool.
We replaced a rooftop solar heating system which only works on hot days. The Madimack Elite is a great looking unit and runs whisper quiet - much quieter than our reverse cycle air-con.
Dean followed up after the install to see how it was going and helped me connect the app so I can monitor and adjust settings remotely.
I highly recommend the Madimack heat pump and the service from Belinda, Dean and his crew.

Peteraquamagic
PeteraquamagicJerrabomberra 2600, ACT
  • 2 reviews
  • 3 likes

Very happy!

published

We live in Canberra and purchased a 28 kW Madimack Elite Silent heat pump to replace a damaged roof mounted pool solar heating system (a 6.6 kW PV solar system will replace the old pool solar system). Our pool is 70,000 litres. I am super impressed with the heat pump it is quiet and efficient, is rather handsome and was easy to install (I have used the old solar heating pump to supply the new heat pump with water pump switching provided by the heat pump). In a single day the pool temp went from 25 to 30 degrees. The service I received from Belinda was amazing she couldn’t do enough to help. Thank you Madimack and Belinda!

Great product and excellent service

published
Madimack
Team Madimack M.Madimack

Thanks Joanne & Richard,
Our platinum installers really take pride in delivering a high quality efficient solution, we are glad to hear you are enjoying your heated pool.
Team Madimack

Brilliant pool heaters

published

The team at Madimack are great and so easy to work with. I always recommend the Madimack heat pump units for all our swimming pols and all our customers have been extremely satisfied.

Madimack
Team Madimack M.Madimack

Thanks for your feedback LIncoin, We are glad to hear your customers continue to be satisfied.

Dave Mckanna
Dave MckannaHunter Region, NSW

Great product

published

We use the pool day and night now, before the pool was to cold for me and the wife even in summer, the pump is supper quiet so it doesn’t bother the Neighbours, takes no time to bring the temperature to 30 degrees great,

Madimack
Team Madimack M.Madimack

Thanks Dave, Enjoy your heated pool!

Happy Campers
Happy CampersSydney, NSW

Glad we put in a heat pump and happy we went with Madimack!

published

Requested quotes from many people and the expensive places tried to justify the 30% to 60% increase in cost because they had a superior product and service.

Well not only was the Madimack Summer Eco 20 well priced the sales and support has been brilliant. Belinda in sales helping me choose the right pump and Wes helping setting up were awesome to deal with. Nothing was too hard or complicated.

The people installing the pump lost the drain valve but Madimack happily replaced for me.

The pump is awesome and we are swimming everyday well before summer thanks to the Madimack team.

Madimack
Team Madimack M.Madimack

Great feedback !! Our Support team are certainly "keepers"

Norman
NormanMid North Coast, NSW

Really good service from Madimack

published
Madimack
Team Madimack M.Madimack

Thank you for the review Norman. We are sorry to hear you had difficulties with the wifi, but very pleased to hear it's now resolved and up and running. Thank you for your purchase!

Paul
PaulMid North Coast, NSW
  • 3 reviews

Madimack 13kw Eco silent pool heater

published

Great company to deal with.Belinda very helpful , competitive and customer focussed.Excellent warranty.Heater has only been installed for about 6 weeks, so unable to comment on reliability of product.I have this unit installed on a 6.0 x 2.9 mtr pool with temp set at 26C with NO pool blanket (untidy things, so didn't bother).It runs for 6 hrs a day during peak solar time (9am-3pm) and therefore costs nothing to run.I have a 10kw solar panel system on my roof.It reaches 26c by the end of each day which is good enough for me to make swimming enjoyable. The unit is very quiet ,but needs to be set on boost to reach the 26c each day without the pool blanket

Madimack
Team Madimack M.Madimack

Thank you for your review Paul. We really appreciate it and hope you enjoy your heat pump for many years to come.

David
DavidSouth East Queensland, QLD
  • 3 reviews

Fantastic Product

published
Madimack
Team Madimack M.Madimack

Thanks for the review David. We are pleased to hear you and the grandkids are getting more use out of the pool now!

Wendy
WendySydney, NSW

Great product!

published

Our Elite 17kw unit has been running for the past couple of months. After a few days initially heating up, the pool got to 26 degrees where we set it, and has stayed there ever since. We use a cover at night as instructed by our pool guy, and the pool has been lovely and warm. I 100% recommend this heat pump.

Madimack
Team Madimack M.Madimack

Thank you for your review Wendy. We are pleased to hear all is going well.

Awesome!

published

Highly recommend this product and the company was easy to deal with. The pool has been consistantly warm and being able to control it via my phone is an added bonus. We had a couple of problems figuring out the timers on the app, but a quick call and it was sorted. Customer service has been fantastic, every time we needed to speak to someone they answered, and called us back with the information if it wasn't available. Very happy.

Madimack
Team Madimack M.Madimack

Thank you Ren, customer service is extremely important to us so we are so pleased you are happy with your heat pump and service

Highly recommended!!!!

published

Finally switched on the heat pump after getting it installed back in June. We purchased the 26kW Elite for our 60kL pool. Since switching it on it raised the temp from 14 degrees to a toasty 28 degrees in just over 3 days using the cover. I couldn’t stop checking the WiFi app to see the temperature rising though, it got quite addictive. We actually switched it on in anticipation for fathers day and the kids absolutely loved it. We are very much looking forward to having it like this for the rest of the year now. Very happy with our purchase and would recommend the Madimack team they are super helpful and very knowledgable.

Madimack
Team Madimack M.Madimack

Thanks for the review Bradley. The app is one of our big selling points so pleased to hear you're enjoying it too.

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