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Madison Grosvenor

Madison Grosvenor

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3.3 from 19 reviews · View Statistics

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19 reviews
Ainsley B
Ainsley BSydney, NSW
  • 2 reviews
  • 1 like

Poor quality, Poor customer service


The stitching came undone after only two years leaving the pillow top exposed. It took two months for the customer service department to get back to me about the warranty claim and a further two months for them to repair. I use the word repair loosely because the stitching was still not right. Do not waste your money.

Purchased in September 2017 at Snooze NSW, Campbelltown for $2,400.00.

Incentivised ReviewNo
Sleeping PositionSide
Ben M
Ben MSydney, NSW

Terrible mattress! DO NOT BUY


Would never buy another one. Terrible service, Terrible mattress. Have had to replace only 3 years after purchasing. The mattress has sagged, they are refusing to come and inspect. Rude and unhelpful. Hard and uncomfortable. Have developed neck and bad issues from sleeping on this bed. Sleep quality has reduced.

Purchased in November 2015 for $2,000.00.

Value for Money
Incentivised ReviewNo
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Madison Grosvenor mattress


Don't do it! It's hard as a rock causing sore back. Due to the liquid gel infusion smelt damp and was wet to touch. Disappointed with sales person pressured to purchase this mattress. Highly recommended DON'T! We exchanged for another brand of mattress which we are happy with.

Date PurchasedNov 2016

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The worst bed choice


Bought the Madison Grosvenor. Waking up sore and in a lot of back pain. Bought if from snooze. All they could offer me in the way of help was to send the matress away and have it re-spec (add another layer) into the matress for comfort so it was meant to be like their "Times Square-medium range".. What a complete waste of money.. $400 for the re-spec and made no difference at all.. The worst bed I have ever purchased.

Date PurchasedJune 2016
JayjaySydney, NSW

Worst mattress ever


My brother bought a Madison mattress only a year ago because I talked him into going to snooze and that's what they recommended from the time he first slept on it he has had a bad back every morning. Now he can't sleep on it anymore and bought a new mattress latex and he is in heaven no more bad backs or towing and turning all night like before. He put the Madison in his spare room and last night I slept on it and guess what I tossed and turned all night and woke up with a really sore back. It's not fare he spent a lot of money on that mattress because he was told it was good he just dosnt have that money to throw away. And now he hasn't got a mattress for me to sleep on I guess it's a blow up one

CurlySydney, NSW
  • 9 reviews

Don't to it!


We bought a Madison Grosvenor and found it really uncomfortable, every morning it is sore backs and shoulders. We've had it for just over two months and now got rid of it after the store and manufacturer couldn't (or more likely wouldn't) help. The warranty is not worth the paper it is printed on. Don't buy it under any circumstances. If I could rate it zero I would have done so!

  • 15 reviews

Madison Grosvenor mattress

Value for Money
Incentivised ReviewNo
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Madison Grosvenor


Compare all 7 Madison Grosvenor
Price (RRP) $3,049.00$3,199.00$3,339.00$3,439.00
Type Pocket SpringPocket SpringPocket SpringPocket Spring
SizeSingleLong SingleKing SingleDouble
Thickness31 cm31 cm31 cm31 cm
Manufacturer Warranty10 year(s)10 year(s)10 year(s)10 year(s)
Compare all 7 Madison Grosvenor
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