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Mag Nation

Name: Mag Nation
Rating: 1

1.0 from 1 review · View Statistics

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lotus7Sydney, NSW

22 reviews
19 likes

Money for nothing unless you are vigilant

published 9 years ago

In November 2011 my spouse purchased a magazine subscription from Mag Nation. The cost was debited to her credit card on the day the order was placed. The subscription was a Christmas present.
By February 2012 not one magazine had been received.
Mag Nation was contacted and after several weeks the first magazine arrived. Subsequently after more communication with Mag Nation the missing editions were received.
Nothing more has been received from Mag Nation - It is now October 2012 and 4 editions of the magazine have been published and fa...

Read moreiled to arrive. We are obliged to again contact Mag Nation on 25th. & 26th. Oct 2012. The following has now been received from Mag Nation : "I am very sorry that you have experienced ongoing problems with your subscription to Model Engineer’s Workshop. This is due to ongoing difficulties with the supply of this magazine. As you have not been receiving issues regularly and we cannot guarantee the delivery of future issues, I have canceled the subscription and organised for the full amount to be refunded to your card. " We will not be dealing with this company again and on the basis of our experience would advise anyone against using them particularly as a supplier of a gift to a third party. Unless we had been vigilant we would not have noticed the failure. Evidently Mag Nation is not proactive in their dealings with customers

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