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Magnapool
- 2 reviews
- 1 like
Pool is PERFECT, service not so much!
The pool is amazing, no regrets as the family love the feel of the water, in and out. When working pool maintenance is a cinch but what let’s the total package down is lack of customer support.
- 2 reviews
- 1 like
- Verified
Nothing short of amazing!
We use our Magnapool atleast 5 times a week and everytime without fail, we get in the water and it feels instantly soothing. The water feels soft to touch, and when out of the pool you feel refreshed. Absolutely love our decision to go with a Magnapool.
Review collected in partnership with Magnapool
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
- Verified
best decision made this year
Converting from Chlorine to MagnaPool was one of the best decision's I have made this year :)
The clarity of water is noticed by every person who sees the pool
The kids love if because they feel the water is 'softer'
Also the ongoing maintenance is so easy, and the timers and other functions are great
Thank you Magna Pool
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 1 like
- Verified
Beautiful clear water
We've used our pool almost daily through summer and it's always had fantastic water clarity and is easy on our kids skin. Glad we made the choice to use a Magnapool
Review collected in partnership with Magnapool
The reviewer stated that an incentive was offered for this review
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- 2 reviews
Mineral pool | Easy Maintenance | Low annual cost | Love our Magnapool
Our pool is used by a variety of children from all over the neighbourhood. They swim in our pool for hours and don’t show any signs of chlorine effects given through standard chlorinated systems. One family friend with eczema uses your pool as their own salt water chlorinated use needs to be monitored and limited. Besides all the positive reasons above, the annual cost of keeping our pool crystal clear is less than half of all our friends using salt water or chlorine options. We spend on average $40 per month (one 10kg bag) on our 7mtr x 3mtr pool. Approx 27000 litres. We don’t use anything else, once you have the hours of operation set and strength of system set it’s pretty much self sufficient !
Magnapool
After having our magnapool here in NZ for 10 years our cell has finally stopped working. We love the feel of our pool which I call the fountain of youth. My pool shop recommends to replace the control and cell for some reason, should I have to do this or just the cell.
Hi Mark,
We’d like to thank you for taking the time to share your feedback. We would be incredibly grateful if you could also take a couple of minutes to write a quick Google review for us. This wil...
Read morel allow us to improve our service and let others recognise the value we provide. To submit your review, simply click the link below: https://g.page/r/Cb5XiFcjXZbBEAE/reviewSorry should of updated before. Washed cell out, which I always do every year. Didn't help first time. Decided to wash it out again with acid and left twice as long as recommended. Back up and runnin...
Read moreg again. 10 years and still going. All about maintenance folks. Fantastic product and swimming experience.- 3 reviews
Lots of problems that no one wants to help us with
As far as the feeling f the pool water it is glorious and I truly love it but we have over a period of 6 - 8 months noticed that our grey pool is turning blue in places and white hole marks are appearing on surface of pool. Narellan were the installers of the pool and they say it is the chemicals the has caused it. The pool cleaning and chemical services are adamant it is not the chemicals but the finish of the pool. We have had the pools just over 2 years and are deeply disappointed as Narellan won't inspect the pool even though we have asked...
Read more. We are aged pensioners who love our pools and as this is our first Magna pool are bewildered by the lack of concern. We have reached a dilemma as "He said She said" mentality and we seem to be going around in circles. We would like to take this further but where do we go from here. I wish we had just purchased a standard salt water pool so we would have not had these problems.Hi there,
We'd like to help. Please paste this review into an email and send it to productsupport.au@fluidra.com and I'll be in touch immediately to allocate your case. I've also passed on your comme...
Read morents to our MagnaPool product manager for further insight. Thanks!Taste of the water
Hi,
We have had our Magna pool for a few months now and the water tastes disgusting, everyone that swims in the pool comments on how bad it tastes.
We had a Magna pool at our previous house and cannot remembering the water tasting like this??
Hi Trudie,
Have you had a salinity and pH test done at your local pool shop? Your salinity and/or pH could be too high, which really brings out the bitter taste of the minerals. If you adjust your sa...
Read morelinity level to 4000-4500ppm and pH to somewhere between 7.2-7.6, this should eliminate the taste issue.Thanks so much for the info really appreciate it.
- 4 reviews
- 5 likes
- Verified
100 times better than a liquid chlorine pool
I've had the magnapool with magnesium for just over a month and I swim in it every day. The water is so much clearer and silkier to swim in than the previous liquid chlorine set up. Our local pool company installed it and comes once a month to check chemicals and do any top-ups, so apart from cleaning the leaves out of the creepy-crawly basket, there is nothing to do but enjoy the pool. I hated having to test the water all the time and add liquid chlorine, so this is very easy-care and pleasant to own. It might be my imagination, but I think my...
Read more skin is actually softer as well, which is lovely. I can't recommend this highly enough. I know others have said the hydroxinator will only last 3 years, but even if mine does I'll still be happy with the use I've had out of it. I feel like I have a Health Spa in my own backyard!Just updating here. I've had the magnapool for 12 months and have used 8 bags of magnapool minerals in that time ($39.50 a bag) which seems very inexpensive to me to have such a luxurious feel to the ...
Read morewater, and the clarity is something visitors always comment on. It's still so silky, that it feels like swimming in air. Very, very happy with this $2000 investment to convert my pool from liquid chlorine to magnesium. Still can't recommend it highly enough!Hi Louise,
We’d like to thank you for taking the time to share your feedback. We would be incredibly grateful if you could also take a couple of minutes to write a quick Google review for us. This w...
Read moreill allow us to improve our service and let others recognise the value we provide. To submit your review, simply click the link below: https://g.page/r/Cb5XiFcjXZbBEAE/reviewDone!
Find out how Magnapool compares to other Pool & Spa Shops
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- 4 reviews
- 7 likes
- Verified
Best Pool Ever
We had been reading about Magnapool for a while and thought we would set up pool to be Magnapool.
We thought if it does live up to expectations we can revert to back to saltwater.
However we cannot recommend the Magnapool enough. No chlorine smell, no sting of the eyes and just a great all round feel on the body. At first there was a slight different taste to the water, but this disappears after 2-3 weeks.
It is without a doubt the single best decision we have made in designing and setting up our pool, it was easy to set up as well.
You wont look back.
Absolutely love Magnapool and wonderful for little one's
We installed our Magnapool system in January 2017 and it has been awesome. The water absolutely sparkles, and everyone that visits comments on it. It's soft and silky and leaves no chlorine smell or residue on your body and/or swimmers. No red/burning chlorine eyes either - it's the best. We had our little one in the pool at 3 months, and it was absolutely wonderful not having to worry about harsh chemicals - I truly believe that a little float in the pool before naptime, soaking up the magnesium helped her sleep during the early months...a...
Read morend probably still today at 2 years of age. We are also finding that the Magnapool is helping with her eczema, flair ups disappear after a few swims in the pool - which is just wonderful. From a maintenance perspective, it's been super easy. I would absolutely recommend Magnapool to anyone with a pool it's well worth the investment and the support from Zodiac and our Zodiac dealer has been fantastic.Thank you so much for your 5 star review. Happy Swimming!
- 28 reviews
- 28 likes
Magnesium part is fabilous. MagnaPool control centre failed after 3 years.
We converted our saltwater pool to a magnesium pool in July 2015. Very happy with pool. Water feels soft and silky, leaves no sticky residue on your skin and pool has been easier to maintain. However, the MagnaPool control centre and cell are another story. The equipment was more expensive than other brands but we chose to install the complete MagnaPool/Zodiac system. The equipment warranty is 3 years. Toda y - 3 years and 5 months after installation - the control centre failed and needs to be replaced. Yes product worked well - until it fa...
Read moreiled - just outside the warranty period. So if you have a spare $2500 to spend on your pool every 3 years, choose MagnaPool. We have complained to MagnaPool and are waiting for a response. However, we are one of many in this area whose MagnaPool equipment failed around the 3 year mark. Any product that just makes its warrantied period before it fails is not good. Would recommend you look around at other brands of controllers.Find out how Magnapool compares to other Pool & Spa Shops
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- 6 reviews
Best Ever Pool
We've had our MagnaPool for a year now and can't get over how the water is amazingly stable and soft, least amount of salts/chemicals we've ever needed, considering it is in full west sun it is quite incredible and the water is crystal clear - best pool we've ever had!!! Best pool cleaner too.
The water is wonderful on skin, hair and eyes, the standard comment from everyone visiting is how amazing their skin feels and you don't need a shower or wash your hair afterwards, which is great for long hair. Regular swimming manages psoriasis as well. Just love it :)
Hi there, Great to hear that you are loving your Magnapool. Happy Swimming!!!
Just the best
After going from a old concrete chlorine treated pool to a new Maga-pool we have nothing but praise for this system.
Everything so simple to test and maintain,
We have many more spare hours now for swimming!
Thanks for the Review John. Great to hear that your time is now enjoyed in the Pool
On balance - Fantastic!
Water feels great on the body but takes a little getting used to on the taste! Also less hassle with constant additives compared to the salt chemistry. Wish we had done it sooner.
Hi David, fantastic to hear that you are enjoying your MagnaPool. Happy swimming!
Questions & Answers
Hi
I’ve just had an hydroxinator iq installed with a new magna pool and it was working fine but now for some reason the clock resets itself to 00.00 each day.
I now have to reset the clock to the correct time each day which is very annoying!
Kind regards
Richard
I recently had my magnapool water tested at a local pool shop, they told me i needed to add abag of slt to the pool. I have never been told to do this before & when i questioned him he said maybe just add a bag of minerals instead.
Does a magna pool ever require salt to added
Hi Michelle,
Thanks for your inquiry. Please reach out to our LIVE CHAT for further troubleshooting assistance. ...
Read moreWe can be reached at the live chat located on our website during 9am-5pm Mon to Fri: https://www.magnapool.com/ Regards, Fluidra SupportI have never been told to add salt, I’d get a second opinion or look up zodiacs help line and call them, sounds like a pool shop who has no idea what Magnapool is. The magnapool compound contains salt and magnesium sounds like bad advice to me
Thanks for you response, I think I need a new pool shop
I have owned a magna pool for 11 years and I can't stop the controls from beeping saying add more mineral. It does not need more mineral everything is good. The pool shop said they do have a total hours and you need to reset this. Do you know how to reset hours for this please.
Hi Andrea,
Thanks for your inquiry, This sounds like a pre-Zodiac/Fluidra product that was made by Poolrite the previous owners of MagnaPool (none of our current products beep or have any audio alarm...
Read mores). Unfortunately we don't use or supply any of their equipment, but you may be able to find info online to fix the issue. Our recommendation would be to upgrade to a new Hydroxinator, that is supported by us and with spare parts readily available for future-proofing and peace of mind: https://www.magnapool.com/product/hydroxinator-iq. Feel free to reach out to us via LIVE CHAT on the website if you have any further questions.Get an answer from our members and Magnapool representatives
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Hi there,
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