Great tool, but poor support from Makita
I generally like this blower, bought in late 2015, and I use it once or twice a week. In 2020 it developed a weird rattling sound, evident as the fan came to a halt. I made a video of the problem and asked Makita Australia to view and listen to it, and comment. Their agent, "Charlie", was completely unsympathetic and unhelpful, and responded "Our service team and our service agents will not diagnose a fault by watching a video". It was left up to me, so I opened the back of the machine and used a small socket to tighten the bolt at the back of ...the fan. Voila, problem fixed. Makita need to look seriously at upgrading their customer service rep training. I own over 40 Makita tools, but this sort of service makes me think about buying other brands in future.
Purchased in November 2015 at Get Tools Direct for $350.00.
Questions & Answers
Does the battery for this suit other Makita cordless tools? Where Makita uses two 18v batteries for some tools (I think) would this battery also suit these tools?
Yes!!! All makita batteries suit all makita tools .. For eg, I have 4 batteries, 2 big ones and 2 small ones. I use it for Makita radio, the makita blower, vacuum cleaner and also cordless drills, angle grinders etc... hope that helps.
Yes. There are a few Makita tools that only take some types of 18V Makita battery, but generally batteries are interchangeable.
Yes it does.
That’s one of the benifits of sticking with the same brand. I purchased the 5.0amp Lithium-ion. They are expensive but they will last you a near lifetime. Worth the investment.
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