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Man With A Van
NeilGreater Melbourne (Inner), VIC
- 4 reviews
- Verified customer
Not very helpful
The guys were not very helpful today and did not pack well enough to get all the move on board.
It just seemed that they were only interested to do the minimum and get on their way
1 comment
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LisaMelbourne
- Verified customer
Could probably find cheaper
1 BR apartment
The movers were friendly and on time
Some damage did occur.
I don’t like the fact that I had to pay an hours travel time for them to get to my site and to their next site, I don’t get paid to drive to my job?
Wouldn’t use again, wouldn’t recommend- based on price not labour.
1 comment
Tim B.Man With A Van
Hi Lisa,
Thanks for your review and for using our service.... Read more
We do charge a travel charge to get to and from addresses on a job, and we try to be totally clear about this prior to confirming bookings (we confirm all our charges - both over the phone and via email - prior to the move day). I'm sorry to hear that you don't agree with us charging for travel, but we believe it's fair and reasonable. I don't have a record of any damage occurring on the job we completed for you, but I'm certainly happy to look into a solution for you - if you can send through any images and details to managers@manwithavan.com.au we can go from there. Thanks, Alex (Manager)Similar opinion? Write a review on ProductReview.com.au!
SimonMelbourne
- Verified customer
As good as it gets...
I needed a fridge, washer and pot plant moved from my second floor apartment in Fitzroy (via stairs) to Eltham. Apart from a small dent on the fridge door I was really happy until I saw the invoice. Expecting it to be about $200 I was surprised it was over $400... I hadn’t received the email outlining the pricing. I spoke to someone at the office and after he reviewed the booking call he realized there had been an error at their end including the incorrect email address and a failure to divulge all the necessary information. We met half way on the price. The movers were super friendly but, overall my experience is just good.
1 comment
Tim B.Man With A Van
Thanks for your feedback Simon, and apologies that there were some issues during the booking process. I'm glad we were able make amends through a discount on the day of the job. Hopefully we'll have t... Read more
he chance to move you again in future. Thanks, Alex (manager)Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
Satyaasked
Can you provide a quote for Melbourne?
1 answer
Tim B.Man With A Van
Hi Satya. You can view our rates at manwithavan.com.au/how-much
To get a price estimate it's best to fill in our website booking form, or call the office (open 8am-6pm) on 9417 3443.
Cheers!
Aviasked
Hi everyone,
i have seen a few negative reviews with Man with a Van movers. There are always a reply from the company. Just wanted to know if anyone has got a satisfied resolution after they contacted the company. some of the issues are really serious and will affect my choice of the company.
thanks in advance
1 answer
Tim B.Man With A Van
Hi Avi,
I noticed it's been a while and you'd not had a reply, so I thought I'd chime in.
While we work hard to avoid issues such as damage, or jobs running overtime, occasionally it can still occur. In that case, we always respond to our customers' issues and work to resolve them in a reasonable manner. It's a part of our service, and we pride ourselves on going above and beyond to satisfy our customers - not something typical of the moving industry.
Hope that's helpful.
azadeh s.asked
Hi there,
I would like to know how much would be the fee to pick up a fridge and 3 or 4 boxes from Essendon West and drop them off in Avondale Height.
Thank you very much.
Azadeh
1 answer
Tim B.Man With A Van
Hi Azadeh, our hourly rates are available at manwithavan.com.au/how-much
We can give you a detailed price estimate through the website form, or if you give us a call on 94173443.
Cheers
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Tim B.Man With A Van
Hi Neil, sorry to hear that you didn't think we fit as much on board as possible. Please email us at theman@manwithavan.com.au if you'd like to discuss this further and we can follow up for you.