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Manheim

Manheim (page 2 of 3)

1.5 from 59 reviews

Reviews

(6)
(1)
(1)
(3)
(48)
  • Product Quality
    1.6 (18)
  • Return Claim MadeYes (0) · No (16)
  • Customer Service
    1.5 (16)
Martyn

MartynRichmond-Tweed, NSW

  • 4 reviews
  • Verified customer

Manheims Auctions my understanding as a buyer.

published

Rip off

published

Got screwed bought Nissan navara at auction not once did they say any thing was wrong with motor I live nsw Queensland border I said will fly down pick up the car paid $75 for unreg permit so can drive back north . Got in car motor making noise no chain of responsibility let me drive out airbag light on hand brake not working tyres almost flat pissing down rain no wipers only got back to Hume high way motor explodes locking whole car up going side ways down freeway almost taken out by truck and other cars rang manhiem was told by person named heather that's how it is too bad and I have emailed manhiem no response at all just after your money nothing else .also I have recording of auction process no mention of motor.

Nathan

Nathanmelbourne

Faulty Faulty Faulty. Dont put your family at risk!!!

published
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RIP OFF MERCHANTS

published

We have bought for the last time from this dumping ground. We have been caught out with cars with severe mechanical problems and recently a car that is to far gone to be repaired due to structural problems NOT what we paid for with our $$$$ over $8000 on an unsalable unsafe UNROADWORTHY vehicle sold from a drive through sale. Absolutely sick of their TO BAD attitude.

Over priced

published

I've been in the auto industry 25 years. To go to auction and auctioneers are starting auction at almost retail as il prices. Anything worth buying has the legs bid out of it and if it's cheap it's probably cheaper as p for a reason. Premiums are a little pricey on cars under $1000. Staff are please and auction is generally ok.

Sam Smith

Sam SmithWilliams Landing

If you want to sell your car here read this:

published

When you want to sell your car here, take the price they offer you online, divide it by 2 and -$500. That is the price they will actually offer you. Don't waste your time here unless you're desperate. They will give you some scenario of a car that is way 'better' than your car that they recently sold at their auction. They will say that this car is newer, less kms and whateverthehell and it was sold for peanuts therefore your car is worthless.

Jim

JimMelbourne

  • Verified customer

Poor service

published

I bought a manual car from Manheim and when i went to receive the car it was auto and found the engine light ON and they would return it or help me to swap it, it’s actually really hard to trust them again.

No work ethic.

published

Buy a car with grade2 rating. And when I went to pick up engine light was on. 2nd time after successful bidding they refused to give car, as owner don’t wanna sale for that price. They asked to pay 500 more.. staff is rude as they know we don’t have proof of any bidding. Always do record online bidding as they may say you were put on hold by auctioneer.

Auto Academy - Paul

Auto Academy - PaulMelbourne

  • 2 reviews

No ethics.

published

I used to purchase regularly from Manheim but find now that the industrial equipment such as large ride-on mowers, tractors, etc seem to be mostly defective items. I completely understand that to some degree, there is risk associated with auction purchases, however I don't think it ethically sound when the auctioneer suggests that the equipment is a great buy because it was ex-council and council maintained (I refer specifically to Dale who has used this line of suggestion for years).
I won't ever return which is a shame as I'd spent a great deal of money with them over the years.

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Rude useless terrible customer service, only eager to take your money

published

Bought a car had issues after the sale. The customer service guy is argumentative dismissive and aggressive. Don't buy from these guys as soon as you walk away they don't care one bit if something isn't right. You won't walk away satisfied and the process is not a pleasant one. Go somewhere else!

Tweet

TweetSydney

  • 3 reviews
  • Verified customer

They stole items off my car

published

Don't ever, ever let your insurance company take your car to Manheim at Smithfield for insurance assessment. They stole items off my car and in the processes they also scratched and damaged my car. They completely denied it, My car was at no other location. The told me they are not responsible for the damage. The laughed at my face, and the young man on the front counter was so ignorant. I've never met people like this. They are very unprofessional and do not care about peoples property.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSmithfield
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Terrible Customer service.

published

I had the worst experience ever dealing with this group. Totally unprofessional, rude, disgraceful group.
Manager [name removed] is the most racist guy I have come across in my whole life. When I expressed my concern with him over the phone, the only thing he said to me was make sure you spell my name correctly and I can hear everyone around him laughing loudly at the back and hanged up the phone on me. I will be writing a formal letter of complaint to the management.
I wound't recommend anyone to do business with them. Stay away from Manheim Melbourne.

Don’t trust Manheim

published

I bought Mazda cx3 from Manheim. After two week later we discovered that the car had a problem with brake system. ABS brake was leaking and the whole brake system was damaged. None of these issues were listed in the descriptions. Please be careful if you want buy car at Manheim.

wraith73

wraith73Perth, WA

  • 31 reviews
  • Verified customer

Haven’t had any problems

published
1 comment
wraith73
wraith73

I have now bought a licensed car from Manheim. Fees are a lot higher for licenced cars, so you have to allow for that in the price, but I was, and still am, happy with the whole process!

Happy customer)

published

I wAs happy with John he was very helpful . Prices were very fair I would buy a other car from them

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kevin

kevinSydney, NSW

  • 10 reviews

BE VERY VERY CAREFUL

published

I bought a car from this auction within it plates , so assumed it was unregistered
A nightmare ensued as in fat. The car was registersed , but had no plates.
The after sales experience was the very worst I have ever encountered, and have had to go through signing stat decs and wasted a lot of time and now have to wait for the rego to e cancelled .

These guys couldn't even hand in the plates over two weeks later.

Be careful to make sure you check all the car details befor purchase as you may go through the same problems .

Never had this problem at any other car auction in 25 years

Maa

Maa

  • 2 reviews
  • 5 likes

Manheim Auctions is cheat

published
  • Verified customer

Buyers beware

published

I purchased the ute online after seeing photos of the ute, Manheim failed...probable avoided to take photos of the roof as it was full of rust and caved in as if a dance group was on the roof. Upon starting the car both ABS and engine lights were on. None of theses issues were listed in the description, when I contacted Manheim via email they simply didn't respond. Incredibly misleading and dishonest behavior

Want Rusted cars for premium prices.???

published

I bought xtrail from Mannheim moorebank NSW for a good price. Later discovered that the car had rust everywhere under the chassis and even the wheel hubs have started corroding.It was used probably in areas prone to flooding/ wet conditions. I am still figuring out how to fix the rusting and keep it workable so I might be able to drive it for a few more years. Please save your hard earned dollars and do yourself a favour, GO SOMEPLACE ELSE TO BUY CARS NOT AT MANNHEIM.

Seb

SebPerth

  • 8 reviews
  • 12 likes

Had my ute go through

published

I had my 2013 Stx navara ute repo'd. It went to Mannheim. I dropped of the spare key, seems they lost it. I had never serviced the ute in the last 50k. The brakes where on the way out as well as the clutch. Basically they buttered up the ute to look and sound better then it was. I left a note with the different things that needed to be done along with my contact. I had just paid 6 months rego. Which wasn't sold with the ute. Come auction day it sold for more then what I paid for it. Turns out the ute was written off less then a month later.

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Questions & Answers

Mint H.

Mint H.asked

Got digger for Thursday?

1 answer
paul
paul

We don't "dig" what you mean.

Mkmk

Mkmkasked

How many cars running for sale tomorrow?

No answers

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