[name removed] no good please avoid
I booked a flight from him [name removed] he looked ok when i was booking from him when ever I called i was asking for him and he was all ways was there for help once tickets are booked he said he will be there if anything i need . Then after all of sudden i was getting email from flight that it’s cancelled or rescheduled it happened few times so I wanted to talk to him and i had few other questions abt tickets . But there each time a new person was answering my calls i was requested for talk to [name removed] but he always not there and they said they left very strong massage for him he gonna definitely call you soon and it’s been six day i been calling every day for talk to him but i never got call back from him at all and today is my flight which is already delayed again.he stressed me out too much .i always been booking with them never really needed any help again with my previous tickets but this time i did and i never got any help they just sayin call to air line.so why I booked flights with you if i need to speak to airline. Also with [name removed] you have to bargain too much.i had idea that he trying to rip me off so i said to him its not that expensive then he reduced the price . That’s sit am done with maan travel
Worst Service I got from...... had to buy a new ticket which cost me $1220 dollars one way and lose of one week pay...
They cancelled my return ticket without informing me... neither the airline or Mann travel informed me about this.... airlines said they informed Mann travels but I had no information... had to buy a another single ticket which cost $1220 one way.... terrible service... they just rip me off
Bad customer service
Lady on the phone sounded rude and not explaining properly. Very casual attitude and unprofessional. Mann travels charges 2 % on visa or Mastercard. There ticket prices were expensive too.would not recommend.
Ticket not been issued even after paying for more than 48 hrs....& still waiting
So I’m not a person who writes review so this is my first time.
I have booked maan travels before too but this time I got a ticket from representatives named “[name removed]”. I paid via credit card and they required some further checks, which is fair enough. It’s been more than 48 hrs and I haven’t got my ticket issued yet. After calling them several times and hearing different stories from all the representatives, they don’t know what the customer wants.
I still haven’t received my ticket and I paid straight over the phone. So if you want to pay and attract yourself to a trouble/frustration then I recommend Mann travel. Otherwise don’t even think to book with them. I’m happy to pay $100 or so extra bit at least I’ll get a peace of mind with someone else.
Terrible service. Spoken to a girl "[name removed]", was told that dates on air india cannot be changed and she wasn't interested to listen. I have got it changed directly from the air india. Not buying from you anymore.
Worst Customer Service
Refund process is very lengthy and customer service is horrible.
Suggested the time for refund is 10-12 weeks and they take another 7-10 business days to refund customer money.
Don't understand why???
I have used Mann travel services earlier this year. They have absolutely no idea how to communicate and have no clue how to take care of their customers and their concerns. I have been told initially that I will get hotel voucher for my booking at Thailand and for some reason they have changed their statement on every call and every second email. I have booked everything by myself and they are totally rip off. I am utterly disappointed with their services and I would recommend everyone to avoid using their services.
Very poor service..
Cancelled my booking and had to wait 2 months for the refund to come through.. on top I had to experience crap service by the staff..
Worst service and higher prices
Its the worst service I have experienced. Staff is soo rude and told me that I have to book tickets in just 20 minutes or else u will not able to get this tickets. They made many mistakes while writing name on the tickets, amd they charged too for correction. Charging rate is that higher, that I can buy another ticket from that panelty. However, the main airlines didn't take any charges from them although they are charging $300 for just correct a single letter,even thoughbif wasn't my fault. It was staff mistake. They dont even give us time for review. If we take a little time, they will say don't tale much time or else the airline will cancel the bookings. Its the worst experience ever I had in my life. Never book with this people again, never suggest anyone "Mann Travel". Will take many actions towards this for exploitation of customers. Please make sure any one if u book the ticket please ask some time to review ticket before acknowledging it, they will say its not my mistake. Very very very worst service, wasn't expected. By doing this they are represent the bad service of main airlines also. As they will tell that we are not charging, "Malaysian airlines" is charging. Totally wrong, I made inquiry with Malaysia airline, they won't charge a single cent for correction. Totally worst thing they said about airlines. Airline people are more reliable and giving best service than u guys.
Rude and unprofessional staff
Unprofessional staff asks for your number and email address before they can help you. Hung up on me upon complaining
Worst customer service
I called them and organized a ticket.The ticket price was 990 dollars. They sent me the link and when I wanted to pay they are asking me to pay 1051 dollars.The consultant is saying it's a human error.I had this problem with them before too.I am ready to go to consumer Affairs against them.
Misguide and disgusting
I booked return ticket asked for specific airline. It was all on phone person booked ticket and asked me to transfer money as I got ticket I asked to cancel immediately refused to do so and will charge 550 if you want to cancel.
Nuisance, do not give them your number!
Complete and utter nuisance! Do not make the mistakes of giving them your number!!!
I made the mistake of calling them to get airfares to India.
They asked me to wait on the line for 10 minutes or give my number so they can call me back, so I did.
Since then I have received over 10 calls (and of late calls on Private Number) from these guys even though I have asked them to remove me from their list.
Shameful service and worst part is their prices are not even cheap.
Slowest possible service. I had to make around 10 calls several calls every day to get my ticket. Everyone working there tells ; we will call you back in 10 mins and I had to call back every 3-4 hours. Favourite pharase of everyone ; this service is not available.. very very bad experience.. highly not recommended.
I inquired about a fare but wasn’t interested in going forward. And since that day I started receiving nonstop follow up calls. And to my shock they were bloody calling 11pm in night, which is absolutely absurd. May be Mann Travel look into it and address the issue and make sure you don’t step in someone’s privacy.
Poor customer service
They are really bad service never book a ticket b from them they book my wrong ticket and I told them I want to book my ticket after a week and they book after a month and When I told them to change they told me to pay $500 they are really crap even they don’t apologise they did mistake. For everyone never never go with this agency poor customer service they took my money and now they want me to pay 500$ more..when I said paid already and you book my wrong ticket they don’t bother what they did and just asking to pay more.
Only interested in sales, after sales they do not care. they only interested in making their profits, I travel extensively, and this was the worst customer service experience. Never recommeded
Mann Travel Pty
[name removed] is disgusting women she took the money and never booked my ticket , she is worst and I wanna complaint against her. After 4 hours of acknowledgment they called me and said that your ticket has been cancelled. I paid $36 more to get my ticket confirmation.
Terrible customer service
Their terms and conditions are terrible as they keep changing it even after you sign (acknowledge) and making the payment. Worst customer service I have ever experienced. Different person saying different things during different stages. I wrote them an email with my disappointment but response is not satisfactory. Waste of time and energy while booking a ticket with them. Will never recommend them to others.
Rip me off
Book over the phone when ask to change the ticket charged $325 where as other agents are ready to do it for $80 but they can't as they locked the ticket. Which can only be changed by the first provider (mann travels). Terrible customer service.
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