Reviewer Photos & Videos
I had tradesman and apprentice at my residence for 40 minutes maximum to clear a blocked kitchen drain, charged $770 including GST. At this rate this would be over $400 each per hour, then told because we can't put camera through drain there is no warranty. Use this company at your own risk.
Worst experience ever - avoid at all costs
Warning - never use this Company.
2 hours work for $1,000.00. The biggest rip off ever!
Whats more they were an absolute pain to work with, it was all so time consuming.
A simple job of just replacing a gas cook-top which was purchased by us - just an easy change over from old to new!
Do not use this Company ever!
Trust the reviews! Do not use!
I should have read the reviews before using them. Ridiculously expensive for a job that took less than 30mins. A costly mistake using this company that I will never do again. Fool me once shame on you, fool me twice shame on me.
Zero stars for these overpriced price-gougers!
This company was hours late getting to our job, and cleared 2 drains with what turned out to be very little debris in them (their assessment....not mine). Two people were here for less than 1 hour, and firstly asked for $750 plus GST. That was reduced after querying why the job was that much for 1 hour's work, but still charged over $600!! WOW.......what an hourly rate!
Avoid at all costs, and research the chosen company's reviews before committing to them.....as usual, buyer beware!
Another angry client.
Zero Stars for these price gouging thieves
Use at your own peril. After many attempts to resolve a blatant overcharge and being ignored, this company is disgraceful to deal with. Would not recommend to my enemy!! And as for discussing an issue with you to resolve, you just refuse to discuss, refuse to refund, and refuse to correct overcharged invoices and items not even supplied. 15 mins to remove and replace a gas regulator on a camper trailer that had already been checked over and diagnosed so quick and easy job. Your business charged $320 for a Reece Plumbing part that is $85 RETAIL....and $250 for the 15 mins Labour. You then falsely claim to have installed a compliance plate, which was to be sent by mail for us to install, another $55 charged- no compliance plate provided!! The only part of the 30 minute transaction that was close to reality was the $120 for the 15 min Safety Certificate. And seeing as you don't care about people's physical ailments, I'll add that I was just 2 days out of hospital from a life threatening event requiring a heart restart and blood transfusion. I am still off work. Had this not been the case i would have been more cognizant of what was happening and not paid. I have been patient, civil, and tried to resolve on private, but you have left no choice but to bring this to a public forum now. Hopefully this will save even 1 person from your deceptive business practices! (Including your fake 5 star reviews by friends)
If I could give a ZERO I would
Stay away from this company, totally ripped off one of my tenants, she called them for a block drain, they were onsite for approximately 1 hour, they did have to use some equipment but this does not justify the $770 invoice that my tenant then paid via eftpos. I called to query the amount and was told that they had to remove tree root, I call crap on this, it wasn`t even mentioned on the invoice. Do yourself favour and use someone who is recommended to you.
Scam artist Profit Hungry
A complete rip off!! No call out fee?!?! It's incorpatrated in the final price. Which again is a complete rip off. So so dogdy
DO NOT USE this guy, keep this is not a fake review Franko! Don't use that as an excuse for taking advantage of people.
Using intimidation tactics won't work on everyone, no wonder you move to multiple locations.
Total Rip Off
Charged $493.90 to replace a outdoor garden tap, that was matched to the one he had to purchase at Bunnings, costing $39. Also charge $99 for a vacuum breaker, which is around $15. I thought tradesman charge for their time per hour, and parts on top! Requested breakdown of invoice including cost per hour, and would not supply on both occasions. I suggest not hiring this man in trust to perform anything without, quoting the job and his hourly rate and parts from the get go. I felt he took advantage of the fact this was a villa complex job, and we were certainly over charged by a long shot. Do not trust this plumber!
Give me the quote for $250 to $400 end up charging $528 sent his apprentice to do the job who spend most of the time on phone asking Franko how to do the job end up cutting the tap as do not know how to open it and selling me the complete tap fitting for $120 $80 for cartridge which cost $18 at Bunnings
Unprofessional and unethical person I ever met and wants to charge $180 and hour that’s not the going rate for plumbers in Australia
Do not deal with this people.They bully there customers.
Do not use this plumber
We had two leaky taps and I had been meaning to fix them. I saw a plumbing van across the road outside my neighbour's house so I asked the young apprentice if he had the time to fix two leaky taps. He asked if I wanted a quote. I said no, that would not be necessary for a small job. He re-seated 4 taps in half an hour. Then his father appeared and charged me $360 plus GST.
I see from other reviews that the hourly rate of Marco Plumbing is not well known. Well, here's the hourly rate based on my experience, $800/hr for an apprentice. And he used our loo in that time.
So, we have been well and truly ripped off. During a pandemic, too. Stay classy, Marco.
Was quoted $1500 - $2000 to find and repair leak. Told him upfront I don't have that amount but did pay $1500 deposit and agreed to pay it off at $50 - $100 pw
Finishes the job and shock horror invoiced $3190.00!!.. $1190. Over the quote given!!
$300 for leak detector guy - ok
$2890.00 for digger and total of 9hrs max
And I gave him and his son lunch..
Invoice dodgey as..no material costs-no hourly rate and when I emailed for info no reply and denied they received it.. Phoned to ask and they became agitated n aggressive and said that they don...
Marco plumbing came to clean out a drain in my bathroom sink. Flushed the drain with high pressure water and then put acid down the drain and cleaned the U section. Spent about 30 - 45 minutes and hit me with an bill for $715 including GST. And when it was questioned, all I got was "we guarantee our work". I felt I had no choice but to pay as I felt very intimidated by Marco. I will be reporting them to qbcc as this is price gouging and taking advantage of a situation. PLEASE BE WARNED ABOUT THIS PLUMBER.
Charged $400 for $99 valve. When I questioned and asked for a transparent invoice and told them this was ridiculous I was attacked verbally and told that I must con all trades and threatened with the Police. Just disgusting. No discount as offered on website either so obviously false advertising.
Don't use Marco plumbers!!!!!!!
Their website is fraudulent! I wasn't offered a quote, $528 for one hours labour and they supplied one connector hose for the toilet. I supplied all other materials. They put two holes in my wall when they miss mounted the toilet cistern. No compensation offered. Woman on phone quite aggressive when asked to justify price and gave many unworthy excuses!!
Please everyone avoid this company!!
Don't use this plumber
This plumber rips people off. He charged me $230 for a part which retails at Bunnings for $11.80. He also charged $180 per hour for labour when other plumbers in the area charge $80 per hour. I also bought a shower head from him. But without my knowledge or consent, he changed the special shower head to a cheaper model then charged me for the dearer product plus markup. That model shower head retails online for $230; he charged me $350. There's other online reviews complaining about being ripped off by this plumber.
Questions & Answers
Hi I had you and your team fix a burst water pipe this week Very fast and effeicent I would have liked a more detailed account of costs for such an expensive work So I can understand why I paid $2291 Also on your advertising on my fridge magnet you offer 10% discount for seniors which I was not given Happy if you can help Rod Mackinney
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