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Marco Solutions

Marco Solutions

2.8 from 38 reviews · View Statistics

Reviews

2.8

38 reviews
  • Customer Service
    2.6 (18)
  • Timeliness
    2.9 (18)
  • Job Satisfaction
    2.7 (16)
  • Rates and Fees
    2.3 (19)
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Cel

CelSouth East Queensland, QLD

Decent trades company

published

Has these guys out last night to repair a leaking pipe under my house. Called them at 9pm they were there within 30 min. I cant fault their work found price was ok i have had more expensive plumbers work for me before with several combacks. Job was done right and professional first time by marco plumbing

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Marco Solutions
Marcelle b.Marco Solutions

thanks Cel it wonderful when we hear client still appreciate quality of work over price. we look forward to helping you again in future

Kars

Kars

  • 2 reviews

One call to marco plumbing they arrived same day

published

One call to marco plumbing they arrived same day and right on time the plumber arrived with my new hot water system ready to go. They were professional tradesmen, polite and friendly. Their work was of a high standard. I would definitely call them and recommend them to anyone looking for skilful knowledgeable trades people.

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Peter

PeterSouth East Queensland, QLD

Thieves

published

Do not use this company. Charged $890 to change an $80 regulator & 1 hrs work
When you ring them you get a full spiel of crap.

My fault for not checking reviews
To add I asked anther Gas fitter and he said “you were stitched up & he needs to be reported for giving the trade a bad name”

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BALLY

BALLYSouth East Queensland, QLD

GREEDY

published

30 mins work to plug an existing gas line on a caravan, over $500, that is absolute greed at it`s best, do not use this company, i have reported them to fair trading, and everyone else should do the same, very un Australian

Incentivised ReviewNo

Price Gougers

published

I had tradesman and apprentice at my residence for 40 minutes maximum to clear a blocked kitchen drain, charged $770 including GST. At this rate this would be over $400 each per hour, then told because we can't put camera through drain there is no warranty. Use this company at your own risk.

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Jan

JanSouth East Queensland, QLD

Worst experience ever - avoid at all costs

published

Warning - never use this Company.

2 hours work for $1,000.00. The biggest rip off ever!
Whats more they were an absolute pain to work with, it was all so time consuming.
A simple job of just replacing a gas cook-top which was purchased by us - just an easy change over from old to new!

Do not use this Company ever!

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Marco Solutions
Marcelle b.Marco Solutions
Will

WillBrisbane

  • 2 reviews

Trust the reviews! Do not use!

published

I should have read the reviews before using them. Ridiculously expensive for a job that took less than 30mins. A costly mistake using this company that I will never do again. Fool me once shame on you, fool me twice shame on me.

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Marco Solutions
Marcelle b.Marco Solutions

Zero stars for these overpriced price-gougers!

published

This company was hours late getting to our job, and cleared 2 drains with what turned out to be very little debris in them (their assessment....not mine). Two people were here for less than 1 hour, and firstly asked for $750 plus GST. That was reduced after querying why the job was that much for 1 hour's work, but still charged over $600!! WOW.......what an hourly rate!
Avoid at all costs, and research the chosen company's reviews before committing to them.....as usual, buyer beware!

Another angry client.

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Marco Solutions
Marcelle b.Marco Solutions
Angry
Angry
Sue K.

Sue K.South East Queensland, QLD

Zero Stars for these price gouging thieves

published
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Michele M.

Michele M.South East Queensland, QLD

If I could give a ZERO I would

published

Stay away from this company, totally ripped off one of my tenants, she called them for a block drain, they were onsite for approximately 1 hour, they did have to use some equipment but this does not justify the $770 invoice that my tenant then paid via eftpos. I called to query the amount and was told that they had to remove tree root, I call crap on this, it wasn`t even mentioned on the invoice. Do yourself favour and use someone who is recommended to you.

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Marco Solutions
Marcelle b.Marco Solutions
Michele M.
Michele M.
AA N.

AA N.South East Queensland, QLD

Scam artist Profit Hungry

published

A complete rip off!! No call out fee?!?! It's incorpatrated in the final price. Which again is a complete rip off. So so dogdy
DO NOT USE this guy, keep this is not a fake review Franko! Don't use that as an excuse for taking advantage of people.

Using intimidation tactics won't work on everyone, no wonder you move to multiple locations.

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Marco Solutions
Marcelle b.Marco Solutions
Rio Vista Palms Complex

Rio Vista Palms ComplexSouth East Queensland, QLD

Total Rip Off

published

Charged $493.90 to replace a outdoor garden tap, that was matched to the one he had to purchase at Bunnings, costing $39. Also charge $99 for a vacuum breaker, which is around $15. I thought tradesman charge for their time per hour, and parts on top! Requested breakdown of invoice including cost per hour, and would not supply on both occasions. I suggest not hiring this man in trust to perform anything without, quoting the job and his hourly rate and parts from the get go. I felt he took advantage of the fact this was a villa complex job, and we were certainly over charged by a long shot. Do not trust this plumber!

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Rip off

published

Give me the quote for $250 to $400 end up charging $528 sent his apprentice to do the job who spend most of the time on phone asking Franko how to do the job end up cutting the tap as do not know how to open it and selling me the complete tap fitting for $120 $80 for cartridge which cost $18 at Bunnings
Unprofessional and unethical person I ever met and wants to charge $180 and hour that’s not the going rate for plumbers in Australia
Do not deal with this people.They bully there customers.

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Charlie T.

Charlie T.South East Queensland, QLD

Emergency work heros

published

We just had these lovely men here doing an emergency job for us at 10:30 tonight, they did not complain once, in fact they were incredibly efficient and knowledgeable in getting our issue solved in a timely matter.
Would 100% recommend these plumbers to anyone in need.

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Great, friendly and efficient plumbers

published

I have used Marco plumbing on 4 different occasions for plumbing at my home and office. I must say I have read some of the reviews written and was very surprised at what people say. I have found them on time professional and fair priced. Twice I needed them urgently and they were happy to make my job a priority. I have recommended Marco plumbing to 2 of my friends one of which was my own sister. I can only speak great thing about them and the owner is very helpful and knowable. I am happy to recommend them to anyone.

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John H

John HSouth East Queensland, QLD

Do not use this plumber

published

We had two leaky taps and I had been meaning to fix them. I saw a plumbing van across the road outside my neighbour's house so I asked the young apprentice if he had the time to fix two leaky taps. He asked if I wanted a quote. I said no, that would not be necessary for a small job. He re-seated 4 taps in half an hour. Then his father appeared and charged me $360 plus GST.

I see from other reviews that the hourly rate of Marco Plumbing is not well known. Well, here's the hourly rate based on my experience, $800/hr for an apprentice. And he used our loo in that time.

So, we have been well and truly ripped off. During a pandemic, too. Stay classy, Marco.

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Mags

MagsSouth East Queensland, QLD

Rip off!

published
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Damo B.

Damo B.South East Queensland, QLD

Very punctual, honest, reliable, knowledgeable, friendly, efficient quality assured!!! A+

published

Fast, efficient and good quality work.
Timely and reasonably priced for the end result.
It is comforting to know there are still genuine, hard working businesses out there, that put integrity first!
Thank you soo much Marco Plumbing!!!

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Kathleen Banks

Kathleen BanksSOUTH BRISBANE

  • 2 reviews
  • 4 likes

Price Gouging

published

Marco plumbing came to clean out a drain in my bathroom sink. Flushed the drain with high pressure water and then put acid down the drain and cleaned the U section. Spent about 30 - 45 minutes and hit me with an bill for $715 including GST. And when it was questioned, all I got was "we guarantee our work". I felt I had no choice but to pay as I felt very intimidated by Marco. I will be reporting them to qbcc as this is price gouging and taking advantage of a situation. PLEASE BE WARNED ABOUT THIS PLUMBER.

Rates and Fees
Incentivised ReviewNo

Amazing company

published

U can't get better then this amazing prices came out the very next day very friendly and humble people good vibes around them and fix all the problems I said that needed to be done

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Questions & Answers

Rod M

Rod Masked

Hi I had you and your team fix a burst water pipe this week Very fast and effeicent I would have liked a more detailed account of costs for such an expensive work So I can understand why I paid $2291 Also on your advertising on my fridge magnet you offer 10% discount for seniors which I was not given Happy if you can help Rod Mackinney

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