Great product, a few cons
The fan is very quiet, looks great and performs well. They also have fantastic customer service. However, some cons.
Firstly, the dimming feature is crap. You have to click the light on and off as it cycles through the settings from high, to medium, to low brightness. And it doesn't remember your last setting, it defaults back to brightest.
The warm/cool setting is also difficult to adjust. You have to remove the glass dome and switch it over. Not something you want to do regularly. I was hoping this would be on the remote, but no luck. Not a big deal though.
A couple of screws didn't come out of manufacturing properly, so had to be replaced, bit of a quality issue there. But the customer service was excellent. Prompt and no issues, a big plus on that front.
I bought 2 fans, and the fans operate slightly differently on startup. One turns on and starts spinning correctly. The other takes a couple of seconds, before turning the wrong way initially, thinks about it, then starts spinning the right way. Very weird.
One last thing is the noise it makes when you turn the light on/off. I just don't need the beep. It's not loud, but it's weird and I don't like it.
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