Reviewer Photos & Videos
- Verified customer
Peace of mind!
I engaged Les for a pre-purchase building inspection with very late notice, and he was very responsive and made time to fit me in. He provided me with a very thorough inspection and report, and took the time to explain every detail of it to me. Not only that, he said he would be available to help with any queries in the future. His customer service far exceeded my expectations, along with his knowledge of buildings and willingness to explain things. Very highly recommended!!!
Total house inspection
Very comprehensive report 108 pages is appreciated and very thorough Only 108 pages a bit overwhelming may be at the end of report it could be condensed in layman’s terms otherwise very happy
Would recommend your company to others thankyou
Pre Sale Building Inspection
Les and Annette provided a prompt and very professional service, especially within such a confined timeframe of the 3 day cooling off period. The information in the report was detailed, very thorough and saved me from buying a real lemon. I am so grateful for the expert advice Les gave me, the report debrief provided over the phone afterwards was measured and knowledgeable... Les was so patient with my questions. I have no hesitation in recommending Master Property Inspections, they were very professional and provided an excellent service. Thank you.
Les is highly experienced ,knowledgeable and trust worthy building inspector. I had engaged his service through out all stages of construction process of my new house . At every stage inspection Les was very supportive and answered my questions and provided the detailed reports quickly. He also did re-inspection of the previous stage defects when he was onsite for next stage inspection. Will definitely recommend Les to friends. Will definitely engage Les for my investment property ..!!
Professional and Comprehensive work. Really great experience
Master Property Inspection was really friendly, professional and helpful. Happy with written reports, which was really comprehensive and easy to understand. The reports were really easy to work with the Builder. I will not definitely hesitate to use them again. They were always there to help and can be flexible. A shout out to Les who answered my questions and made me feel valued, as building can be a stressful time. Also, thank you to the rest of the team.
- Verified customer
So professional and easy to deal with
What great service from Les and Annette. We needed an inspection at fairly short notice and they moved some things to make it happen. The report was clear, concise and useful with recommendations for repairs. Plus Les made himself available - on the weekend - to discuss a couple of defects identified. Professional, prompt and pleasant to work with. Highly recommend their services.
Inspection of apartment
Les is very thorough and looks into all the finer details. Les did the inspection for our newly built apartment and it was reliving to know that it did not have any major issues. He pointed many minor repairs and shortcomings which would have easily gone un noticed without getting a professional to do the inspection.
Very thorough and professional assessment
Les took time to inspect the property and provided us with comprehensive report. Very happy with his professionalism and service. We got Les to inspect newly built home at handover stage. Highly recommend Master Property Inspections.
- Verified customer
First class service and attention to detail
Les is truly a master inspector who delivers a thorough, personalised service with a friendly demeanor and unparalleled expertise.
Right after I submitted my request for a quote on the MPI website, Les called me to discuss the job in further detail to make sure he was quoting the right services for our situation (he even spoke directly to the estate agent to clarify a few points I wasn't sure about). And that was before we had even engaged him! Needless to say, I was very impressed by how he went above and beyond to provide an inspection tha...t fit our somewhat unique needs. On the day of the inspection, Les spent three hours meticulously going over every inch of the property we intended to purchase and turned around a detailed report that same day. He rang us afterwards to discuss the issues raised by the report, which was a huge comfort since he was able to put things in perspective such as what was an easy fix, what would lead to big problems down the road, what would likely fall under the builder's warranty, what was just cosmetic, etc. He was also happy for us to ring him again with any questions or if we needed further clarification free of charge, which is not something many inspectors are willing to do. Even my father-in-law, a very detail-oriented engineer, congratulated me on having found such a great inspector after he read through Les's report. I couldn't agree more. Though his services aren't the cheapest in town, Les provided us a whole lot for a very fair price and undoubtedly could've charged more given the time he spent before, during and after the inspection. We will engage Les again without a doubt. His insight, attention to detail, responsiveness and fantastic customer service are worth every cent.
Amazing, thorough service. Worth the piece of mind,
Les was fantastic and went above and beyond to make us feel comfortable before an auction. We didn't get the house unfortunately but we have made an offer on another house and will be going to Les for his opinion.
Professional and friendly - what more could you ask for
Les made the whole process so uncomplicated. He not only went above and beyond but he was kind and courteous as he walked me through his report, explaining the content. I never felt any of my questions were too trivial and I felt reassured throughout. I would highly recommend Les and Master Property Inspections.
Money well spent
Les at Master Property Investments was fantastic to deal with. Very professional and very thorough in his assessment of the condition of the property. We would have no hesitation in using MPI again.
- Verified customer
Honest and Goes Above and Beyond
I had the pleasure of working with Les for my first home. Les found significant damage in the first property, which helped me withdraw safely from my contract. Les made sure to explain to me in detail so that I was comfortable with my decision. For my next offer, Les did the inspection again and even drove > 100kms in the same day from his other inspection to make sure he could assist. Again, he was available by phone to explain to me and even had a chat with the real estate agent to help explain a concern in the report. Les is like a guardian ...angel for home buyers and goes above and beyond to help. Nothing is too small for Les to explain / assist with. I'd recommend him to anyone wanting to go into their property purchase with eyes 100 open. Thank you for your support Annette and Les!
Les couldnt have been more thorough and informative! He was extremely helpful throughout the entire process of inspecting the house I am wanting to purchase, any questions I had for him, he explained in detail and made the experience so great. Getting an inspection done is so important and I now have the confidence to put in a bid on the house of my dreams!
Exceptional Service and attention to detail
Les and Annette were so helpful throughout my experience of buying a house. Les gave me a lot of guidance during the stage 4 lockdown when building inspections couldn't be performed on Auction properties - he wasn't being paid for this and took the time to really help.
When I could get building inspections performed Les took the time to ensure I really understood the whole report and answered all of the questions I had.
Would thoroughly recommend and will definitely be using them again in the future.
Independent, trustworthy. I have used Master Property Inspections for my new home and and Les has identified lots of defects in the house. His reports were always clear and explained in it's simplest way. Highly Recommended.
We thought we had found a wonderful property & aesthetically, we had.
But dig deeper & there were a number of problems that we were not experienced enough to detect.
Sub-floor, wiring & roofing - 3 of the most important items in a house construction/renovation.
Thanks for your advice & assistance, Les.
Truly the master inspector!
5 stars, hands down! Thanks to Less and the team at Master Property Inspections, honestly one of the most detailed and genuine inspectors in Melbourne. My partner and I were close to purchasing a property, but luckily we have contacted Less and the team for their services. Upon inspection, Less discovered a significant defect in the house, which could have cost us a substantial amount of money to repair. I would definitely call upon Less and recommend him to friends and family. Thanks mate!
Highly professional and courteous service
Very professional, timely and efficient with respect to the requested building inspection, and solicitous when it came to providing advice and an explanation of the finer details of the final inspection report, which was provided with a very short turnaround time and with thorough detail. I was highly impressed with the fact that at relatively short notice an effective service was provided with good feedback and ready accessibility via phone and email contact to address any and all of my concerns, and at a fair price. I would personally be very much inclined to partake of this service again in the future and would also highly recommend Les to others.
Wish every inspector was like Tony
After a quick conversation to define what we needed, Les and Tony took care of the whole process for me.
They coordinated with the real estate agent, did the inspection and then they call me to explain what he found before sending me the detailed report.
Questions & Answers
Hi, I would like to know if all property inspectors from Master Property Inspections are qualified builder and registered?
Master Property Inspections
thank you for your enquiry. In Victoria you do not need to be a registered builder to perform Building Inspections. In saying this The team are all undergoing the process of becoming registered with VBA. All of our Inspectors have many years of knowledge in the building industry and we can go through all the qualifications they have. I am happy to discuss further if you would like to give us a call. 03 9337 3884
We are thinking about using Master Property Inspections to do our new build inspections. Any complaints about them? Are these reviews on this site from genuine customers?
Master Property Inspections
My name is Annette I am in partnership with my husband Les. Our reputation is absolutely imperative to us and I give you my word that every review here is a client of master property inspections. Product review is a reputable company and verify every user that leaves a review.
Thank you for your question and don’t hesitate to contact us directly with any further queries.
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