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Metered Energy

Metered Energy (page 2 of 3)

1.8 from 68 reviews · View Statistics
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Reviews

1.8
68 reviews
  • Transparency
    2.1 (26)
  • Customer Service
    2.1 (29)
  • Rates and Fees
    2.1 (29)
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Steve
Steve
  • 26 reviews
  • 56 likes

Less than a star, unprofessional

published
Transparency
1/5
Customer Service
1/5
Steve
Steve
Erykah
ErykahSouth East Queensland, QLD

BY FAR THE WORST COMPANY EVER

published

Unfortunately we were given no option by our complex and had to use them. We got almost $190 bill in a month and we are hardly even home. So unbelievable. All my colleagues says they have never gotten such a high bill from their energy suppliers not even during summer. Please guys ask questions about energy supplier before moving into a house.

THIS IS SOOO PAINFUL

Incentivised Review No
ServicesElectricity and Gas

Pleasant surprise

published

I first thought my bill was high, gave them a call and the people where really good, explained things to me and it all made sense (running the heater every night really adds up

Transparency
5/5
Customer Service
4/5

Excellent Customer Service

published

Massive thank you to the MEH team for getting power connected so quickly. Customer service was excellent every step of the way. Not often you have good things to say about energy companies.

Transparency
5/5
Customer Service
5/5
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Jonah B.
Jonah B.South East Queensland, QLD

Never use this company

published

Their internal processes are embarrassing. Building management themselves said that they wish they weren’t in contract with this company because of the amount of complaints they receive about this provider. Realestate agent says the same thing. They have a reputation in the Brisbane area for their gross business practices.

Incentivised Review No
ServicesElectricity and Gas
Rik S
Rik SAU
  • 2 reviews
  • 4 likes

Disgusting company

published

Unfortunatly we bought into a complex that had done a very poor deal with this company. As of writing comparing to AGL our costs are 42% higher and there is nothing we can do at the moment. 100% for sure when their contact expires they will be terminated. Steer clear from these crooks

Transparency
1/5
Customer Service
1/5
Ben Mac
Ben MacBrisbane
  • 2 reviews
  • 5 likes

Surly people with no phone manner

published

As part of living in a complex, we are mandated through the dodgy Body Corp arrangement to use these losers.

Bills are okay, not too expensive, no major complaint about this. Except for the lack of choice. I'd have stuck with Origin, if it had been my way.

However, they hound you to pay, no phone manners, no reasonableness. Usually there is a state border divide that is responsible for this, but judging by the number, you jokers are local.

Bark bark bark. You do this now. Sieg Heil! Rubbish business and now looking at this mob's reviews, I'm not surprised.

When signing a lease, ensure that you have the choice you are legally entitled to. Or else, maybe consider somewhere else.

Transparency
1/5
Customer Service
1/5

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soma
soma
  • 3 reviews
  • 5 likes

Overcharged on an invoice and refuse to refund money. Instead say its a credit towards next bill. My Money

published
Transparency
1/5
Customer Service
1/5
Michelle
MichelleSouth East Queensland, QLD

Rip Off Company Dont Use Them Worst Company Ever!!! Rated -5 Stars

published

This company dont care if you have power or you dont. $1000.00 bill for 3 months what a joke!!! Im home 3 days out of 7 so how the hell do you work that out!

Warning people dont dont go near them, they will send you broke & take your power and not give a damn! They need to be investigated & shut down!

No star given they are crap!

Isn’t it funny you cant submit you review without adding a star. Let me rate you out of 5. Its -5

Incentivised Review No
ServicesElectricity
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WORST COMPANY EVER

published

DO NOT USE THIS COMPANY. no compassion, they refuse to help people in hardship. There is no way to complain to the electricity ombudsman at all. As they are a sub Como ya and not a main retailer. I’ve never had a bill come in less then $600 a quarter. They send out disconnection notices and when you contact them they refuse to help. Staff and especially managers are so rude and not helpful at all.

Rates and Fees
1/5
Incentivised Review No
ServicesElectricity

EBOLA is a better choice than Metered Energy

published

Not worthy of even one star rating but its a review requirement. Very very expensive rates and locked into a contract with them due to body corp agreement. Work 40+ hrs per week and only me in a one bedder. Bills still come in at $400 a month or just under! Inflexible, greedy, corporate pirates! Whomever said crime doesn't pay obviously weren't including Metered Energy!

Rates and Fees
1/5
Incentivised Review No
ServicesElectricity and Gas
Renae
RenaeSouth East Queensland, QLD

Worst company!

published

My power bill is always about 500 or above, even though my local area is on average 260 for the quarter.

The service is terrible and i will never go with them again!

Customer Service
1/5
Rates and Fees
1/5
Energy Providers

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This should be illegal!!!

published
Dave41
Dave41Morayfield
  • 3 reviews
  • 7 likes

Worst Energy Supplier out there.

published

Do not use this Company. It is not worth lower rent pricing. Very high quarterly bills. Two weeks to pay, or they send in Collections.

Mmm
MmmSouthport
  • 20 reviews
  • 15 likes

Too espensive

published

This company increased the price of power in July. Because I live in a unit complex have no choice but to use them. I think this is very unfair as there are some really good deals out there now but am stuck with an overpriced non negotiable company. Pay my bill in advance have never been late but is this recognized by this company, no have had to use them for over 6 years why should I have to move to change. There must be some organization that we can contact to look into this company.

Ali
AliBrisbane
  • 2 reviews
  • 3 likes
  • Verified

Extremely Expensive and Dodgy Business Practices

published

Apparently these guys get the building managers to sign a contract of exclusivity or something with them, and then they rip everybody off with incredibly expensive bills. I'm considering moving out just because of how expensive the hot water bills are. More than $70 monthly and that is about the average price each resident pays!

⚠️ Warning ⚠️ don’t use Metered Energy total rip off!!

published

Worst energy company on the planet, total rip off and rort, I will never ever move into a complex again that uses ME as there electricity provider. One star is too much for these criminals! I am leaving my complex and breaking my lease because of the over inflated bills. My unit is a small 2 bedder and I am charged more than friends of mine who live in a 5 bedroom house with a pool and spa!

Stay clear of these rorters

published

Forced into using this company in my current complex and the amount they charge is an absolute joke - they must have some sort of lucrative deal with [name removed], terrible company.

DO NOT USE Metered Energy!!!!

published

USE ANYONE but this company. Metered Energy are a RIP OFF!!! Live in an apartment complex and everyone would like to change electrical providers but are not allowed to. By far the most expensive uncaring electrical provider ever experience. You could rent a more expensive place and still save money. 1 star is too generous.

Jennie
JennieBrisbane

Use any electrical provider BUT Metered Energy

published

This company and the way they treat the average income earner is absolutely disgusting.

Work full time, hardly use appliances was just away overseas and the electrical bill still $170.00!! For 2 weeks. Also live with a 5 year old.

You would save more money renting from a property that DOES NOT use Metered Energy. Previously my bill was only $40-$60 a month, using exactly the same appliances etc.

Damien
DamienBrisbane

Exhorbitant costs and horrendous customer service

published
Kitty
KittyBrisbane

Great Experience

published

Have had a great experience with Metered Energy, everything was seamless, great customer service. All my enquiries were handled brilliantly even some of my sillier questions. Have been really happy with them.

Disgusting company with no regard to customer welfare

published

Metered energy installed a meter that caught fire and caused me to lose power for 7 days. When they finally arrived to fix the meter after over 20 phone calls they tried to charge me for the replacement. They also offered no compensation for the loss of power for a week. They are without a doubt the worst energy supplier I have ever had the great displeasure of dealing with.

Brissy
BrissySouth East Queensland, QLD
  • 3 reviews
  • 2 likes
  • Verified

These people don't send a bill for 10 months after calling them up repeatedly and order no consolati

published

Not great when all your services rolled up. These people don't bother to send quarterly bills as stated then after chasing them for a bill finally one arrives. Advised moving updated details provided still bill is posted to old address without any consolation or explanation. If you have a choice choose a reliable provider.

Great experience

published

Team are very helpful , and the process of getting services on was really easy. getting services activated can be challenging but they know the whole building and its ins and outs.

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