??!
1 photo
Masters Home Improvement

Masters Home Improvement (page 3 of 3)

2.0 from 527 reviews · View Statistics

Reviews

Previous
Next
Peter

PeterPerth, WA

  • 2 reviews
  • 1 like

Sunday hours

published
Bree

BreeCairns

CONSIDERING A MASTERS KITCHENS ? BEAWARE OF THEIR DESIGN SERVICES

published
darayus

darayusSydney Surrounds, NSW

  • 19 reviews
  • 19 likes

Check price what you pay at store

published

Bought Merlin door remote with other items, paid and came home recheck and found that i have been overcharged, drive back to store and finally they agreed to refund the difference. Meet the store incharge who was available and his argument is that yes we have more then 33000 item on the floor so this things happens and we cannot keep track of all changes.
refund the difference
Check the Price before you leave the store and after sales staff attitude

Hardware Shops

Find out how Masters Home Improvement compares to other Hardware Shops

Know better, choose better.

Compare all

Could be easily Resolved

published
Big D

Big DPerth

  • 81 reviews
  • 91 likes

Website Sucks, "Click n Collect" is a bad Joke, Staff are useless and disinterested.

published
Ang Perth

Ang PerthPerth

  • 2 reviews
  • 2 likes

Frustrated Masters Kitchen buyer

published
ripcantrell

ripcantrell

  • 16 reviews
  • 31 likes

Poor product knowledge

published

Went to the Ellenbrook store which was 25kms away to look at kitchens about 7.45pm. Really knowledgable girl on desk helped us. Looked around for 1/2 hour and decided to purchase, used call button and waited 10 minutes. Senior staff turned up who told us the item was special order, corrected as was told it was stock by girl and call centre. He said he couldn't find it and all kitchen staff left at 8pm. The store is open to 9pm!! Asked me if we could come back another day, for those who know Ellenbrook its a pain to get too. Will wait for Joondalup store but Masters really need to look at training its staff. If you don't have adequate cover, then don't open.
Range and choice. Light and airy.
Poor staff knowledge.

Renogirl

RenogirlCanberra

Kitchen - problem after problem

published
1 comment
Renogirl
Renogirl
Burnt-Twice

Burnt-TwiceAU

  • 71 reviews
  • 60 likes

The Aldi Of Home Improvement

published
Hardware Shops

Find out how Masters Home Improvement compares to other Hardware Shops

Know better, choose better.

Compare all
PeteTS

PeteTSSYDNEY

  • 4 reviews
  • 3 likes

I'll stick to Bunnings

published
Savvy Shopper73

Savvy Shopper73Greater Melbourne (Inner), VIC

  • 50 reviews
  • 33 likes

No customer query follow up.

published
Adam20

Adam20MELBOURNE

  • 2 reviews
  • 2 likes

A big disappointment

published

Our local masters opened recently with much fan fare. Sadly, I was disappointed, no decent deals, car park too small, store felt cramped, had to serve ourselves at the checkout. The prices were no cheaper than bunnings and the range was very limited.
Perhaps I was expecting too much, but really, i'm not a convert from buntings.
Looks nice from the outside
Poor selection, cramped, just no appealing

Page 3 of 3
See all Masters Home Improvement reviews

Questions & Answers

Gail L.

Gail L.asked

Does anyone know what brand toilets Masters sold. I have a hairline crack in my cistern and am wanting to buy a replacement. Thanks Gail

No answers
Alan

Alanasked

Has anybody tried to assemble one of the kitchens ? The detail on the drawings is terrible . trying to assemble rawer & have no idea how to do it. No video tutorial available & scared I will damage the drawer trying to prise out a fitting to attach to front board . I will never buy the Profile range again

1 answer
Pontian
Pontian

Why am I receiving this email?
Please delete my email ,

Regards
Carol

voyager

voyagerasked

how do you get onto the big boss at their h/q? It is hard to contact anyone

2 answers
Werner S.
Werner S.

Sorry didn't....spoke to telephone receptionist and asked for directions to complain...explained my problem....she then spoke with manager and arranged for replacement blade from stock on floor.... extremely bad product because of lack of parts ...I had been in touch on 2 previous occasions and told that they would ring back...which didn't happen...xtremly bad customer service

1800liquidator

Get an answer from our members

Other Hardware Shops

Previous
Total Tools

Total Tools

4.5
(6,735)
Ramp Champ

Ramp Champ

4.8
(137)
Toolmart

Toolmart

4.5
(140)
Edisons

Edisons

4.2
(1,527)
Stratco

Stratco

4.1
(1,745)
Sydney Tools

Sydney Tools

4.1
(2,052)
Scrooz

Scrooz

4.8
(14)
TradeTools

TradeTools

3.6
(15)
GYC

GYC

3.8
(12)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.