Masters Home Improvement

Brought a washing machine , cheap price and a nice size for my little laundry. Very impressed with there products , i was sad to see the store close though hope another homewares store opens up around the area

The staff are helpful and lovely. Masters will be missed. I like the music they play instore also. Better than the opposition.

Example: Masters closing down sale everything 30 to 60% off plus for the next 2 days get an extra 10% off of your total purchase at the checkout, pretty clear that doesn't make it 40 to 70% off everything but as usual a minority read the ad then have there own interpretation. Always a pleasure shopping at Masters good luck to all staff for the future.

It's got great service but there needs to be more chairs the only chair I've seem is next to the bathrooms this is rediculous and needs to be fixed, maybe have planners like Bunnings maybe if you copied bunnings more you'd be more successful, instead of putting all your money into different aspects. Although I'm not a buyer I quite like the whole set out. Also why not provide more demos be kid friendly and more diy workshops, give customers more options and flexibility the last thing I'll say is medium sized baskets are bad for a start the ha...

We don't really have a Masters nearby - the closest store being South Morang (which is about 30+ minutes drive) - but received a gift card as an engagement gift because we're renovating our home. We dropped in once when we were going past a store months ago and had a look but left empty handed as we didn't have the gift card on us. Then we heard the news that Masters was closing down and started to get worried that they wouldn't allow us to redeem our gift card (as what happened with Borders when they closed a few years ago) - the gift card was...

I understand that Masters is going to be closing down and that it will affect staff. However if you are still working there at least make the effort to be there. My family waited around an hour and in the end the person who was suppose to serve us never came and another employee had to help out. Although we did get what we intended, it took far too long.

Store [ Forrestdale] was teeming with bargain hunters on the long weekend, but as we hadn't chosen anything we headed for the garden area exit doors. I was with my husband and we headed for the door, but were abruptly stopped by a security man who didn't even make an attempt at being polite. I opened my small handbag [ less than A4 size], allowed him to look inside and he [unsmiling] allowed us to leave.There was no pleasantness, no thank you or "enjoy your day"- just a scowl.We had not been acting oddly or picking items up in a suspicious manner.My husband and I both have police clearances due to our work.If this is how customers are encouraged to be loyal it's no wonder Masters is going under.

Unfortunately it's not the Masters staff that control the prices, the stock no longer belongs to Masters so they can't discount anymore. Also if Masters have a estimated closing date in December if they slashed there prices right down now they would close a lot earlier than the date set because they would have no stock to sell. People are not looking at the bigger picture. They need to start with smaller discounts to reach that end date.
The no returns or exchanges policy is not set by the staff it's completely out of there hands and I've heard them getting a lot of abuse over it.
Every time I have shopped there I have been greeted by friendly staff who love there job.
My view is if you are a great customer you'll get great service.

I have no complaints with this store, the store is well layout out, has good range of products on sale and better service. Would highly recommend giving Masters a go.

Masters Landsdale WA: I needed light fittings for the whole house and I was interested in some shades. Their discounted prices were still higher than what you could get online from other suppliers (on the East Coast). I really wanted to see if the shades fit in my rooms but there were no dimensions available even on their website. You must bring your own tool to measure them then go home and imagine how they would look in your space then come back again. I would have liked to buy and go but what do you do with a $60 shade if it does not fit? ...

I have really enjoyed shopping at Masters in Mornington. The staff there have always been friendly and helpful unlike their Bunnings counterpart near by. Even today as the store is in close down mode I was greeted happily and asked on several occasions if I needed any assistance. I wish the staff all the best and hope their future is a lot brighter than Masters in Australia.

Why should the staff of Masters treat you like you are special when you are only going there now, when it's too late. wanting to get something TOO cheap. You never gave them a chance, you had the other big store in your head and that was it. I shopped at Masters and I found them wonderful and very helpful every time I shopped there, and to me they were a big improvement on the other store where I always had trouble finding someone to help me out when necessary, but at Masters there was always someone handy, I never had to trail around looking f...

Reading a lot of these reviews I think I've been lucky. Renovating at the moment and I've bought thousands of dollars worth of stuff from the Bibra Lake store in the past few months both in store and online. Never had a drama and staff have always been fantastic.

Even in the gloom of the staff loosing their jobs I've still had great service. The manager Rachel especially.

Not happy with the false start fire sale but that's big corporations for you. Woolworths are shooting themselves in the foot. Upsetting customers is just dumb business. No one likes a liar.

A: When the operator is Woolworths.

I thought I would check out the Adelaide A/P store yesterday, the first clue this was going to be a disappointing visit was that the car park was less than 1/4 full. Not much was discounted by more than 10%, an amount not worth making a special trip just for this "sale" for. A few items 20-30% but mostly on smaller priced slower moving type stock, almost so they can say something carried this discount. Staff seemed pretty disengaged (understandably) and could not help but overhear some of their negative comments about the job.

This is a poor excuse for a closing down sale.

Twelve months ago I wanted to buy some large Finlay & Smith lidded laundry baskets I saw online but there were none online or it seemed, any store. Store manager found one in Mt Gambier and bought it up for me to buy. After several trips to the store since this time, (one was a large flooring purchase,) I always check for these baskets, but no luck. Today I went to followup on an item, and they had a shop full of the Finaly and Smith baskets I had been chasing. So I bought another three. Stock in storage/laundry area was the best that I have ...