?
? !
1 photo
Maui Jim

Maui Jim

4.4 from 69 reviews · View Statistics

Reviews

4.0

8 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    4.3 (6)
  • Return Claim MadeYes (8) · No
Previous
Next
Geoff

GeoffPerth, WA

Broken lens

published

I have had my Maui Jim glasses for at least 2 years.
I had accidently broken one of the lenses so sent them off to Maui Jim for repair.
I received an email today advising that they were repairing my glasses free of charge .
I dont think many companies would do this .
I will continue to buy Maui Jims glasses and not only because the company repaired my glasses for free but the glasses are bloody fantastic.
I recommend Maui jims for your next pair of glasses their customer service is excellent
Geoff (Perth WA)

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Alana

AlanaFar North Queensland, QLD

  • 2 reviews
  • 2 likes

Not only fanatic sunglasses but amazing customer service

published

I’ve had my Maui Jim’s for 4 years, great sunglasses and very durable. I recently smashed them on a rock, went to their website to get replacement lenses which was easy to do. Filled out relevant paperwork and posted off. Not only where my sunglasses repaired and back to me in under a week but I was lucky enough that day as a good gesture by the company to not have to pay for them. Absolutely the best customer service ever ☺️

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Meagan T - Rebecca J

Meagan T - Rebecca JSydney, NSW

  • 3 reviews

Outstanding product and customer service

published

Maui Jim are the best all-round sunglasses in the world from my many years of experience when buying my first pair in Hawaii and then again in Australia. Superb customer service (I have also used their repair service when I broke my sunglasses). Friendly and caring staff that value their customers. I have recommended Maui Jim’s products to my friends and family and they have all have the same opinion. An absolutely perfect experience to date! Thank you Maui Jim x

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Optical Retailers

Find out how Maui Jim compares to other Optical Retailers

Know better, choose better.

Compare all

Great Glasses and even better after sales service and support

published

I have been buying Maui Jims for years and I will continue to do so after my recent experience with having to get a repair done The Lady I spoke to was very accommodating and directed me on how to send them in for a repair I received notice back in three days that they had repaired them at no cost ( which I hadnt asked for) I then received them in the mail the next day Excellent after sales service and support .Denis Owens

Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
David M

David MSouth East Queensland, QLD

  • 2 reviews

The best glasses & support bar none!

published

I've owned my Mauis now for eight years and recently broke the arm off them, getting them out of my jacket. I took them to a Maui Jim dealer, who sent them back to Maui Jim for repair at NO COST. Dropped them off Monday, they were back Wednesday with two new arms in a new hard case. A fantastic experience from a brilliant company. We will never buy anything else.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
A Tired Customer

A Tired CustomerPerth, WA

  • 11 reviews
  • 8 likes

Over Them - Lenses consistently pop out!

published

Owned 2 pairs of these and both are going back for the 3rd time for lenses popping out. I too was asked do you wear them on your head ? Of course I do they are sunglasses. Expensive and unreliable !

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Wayne

WayneSydney, NSW

  • 5 reviews
  • 1 like
  • Verified customer

Great customer support and loyalty

published

I was given a pair of MJ 407-02 sunglasses for Xmas, I dropped them and in attempting to catch them snapped them in half when I grabbed them. Loving the sunglasses I sent them in to get repaired, I received a call to say that since they were in great condition, they would fix them under an act of good will...great customer service, with friendly staff

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
John Byrne

John ByrneRichmond-Tweed, NSW

  • 2 reviews

Not what they used to be!

published
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
See all Maui Jim reviews

Questions & Answers

Gary R

Gary Rasked

Which Maui Jims run larger for larger heads?

1 answer
Alana
Alana

Pearl city

Get an answer from our members

Other Optical Retailers

Previous
Just Sunnies

Just Sunnies

4.7
(112)
Framesbuy

Framesbuy

4.6
(104)
AusSpecs

AusSpecs

4.6
(108)
Lensworld

Lensworld

4.4
(106)
Clearly

Clearly

4.1
(511)
iframes

iframes

4.1
(152)
Optically

Optically

4.0
(431)
Vision Direct

Vision Direct

3.7
(2,559)
Next

See all Optical Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.