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Maxxia Novated Leasing / Salary Packaging

Maxxia Novated Leasing / Salary Packaging (page 2 of 39)

4.6 from 762 reviews

Reviews

(645)
(56)
(10)
(4)
(47)
  • Transparency
    4.5 (434)
  • Customer Service
    4.6 (352)
  • Application Process
    4.5 (308)

Reviewer Photos & Videos

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Stacey

StaceyHunter Region, NSW

  • 2 reviews

Great Customer Service

published

Thank you to all involved. Was a fairly streamlined and easy process. Cant wait to enjoy my new car, and see the benefits in the long run. Still awaiting all my details but cant wait.

1 comment
Maxxia
Customer S.Maxxia

Thanks for the amazing review, Stacey!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to serving you again.
Kind Regards,
Nawal

Very Pleased

Very PleasedGreater Melbourne (Outer), VIC

Great Service

published

Once I got through on the phone the service from Jane was great. She fixed my problem straight away and gave great advice to all the questions I asked. Thanks Jane

Transparency
Customer Service
Application Process
1 comment
Maxxia
Customer S.Maxxia
Erika H.

Erika H.Greater Melbourne (Outer), VIC

  • 2 reviews

Thanks Veno

published

After a moderate waiting time on hold Veno was able to fix my issue in a matter of seconds. I had all my salary packaging issues all sorted. Thanks Veno for making it so easy.

Transparency
1 comment
Maxxia
Customer S.Maxxia
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Great service but can be hard to reach on phone.

published

Issues easily and efficiently resolved once contact has been made but hard to reach on phone sometimes. Otherwise service is easy to use and maximises tax benefits available in the not for profit sector.

1 comment
Maxxia
Customer S.Maxxia

changing my super contribution

published

service was great, was answered immediately ,and my salary sacrifice fixed straight away. I am very happy, the whole process was easy and I am glad I was able to contact them as the phone line was very busy

1 comment
Maxxia
Customer S.Maxxia
Kim Rubenstein

Kim RubensteinManuka 2603, ACT

Excellent support

published

I just want to say what excellent support I received from Matthew McGregor and Carmen Olariu with my newly novated lease! They were speedy and responsive around all my questions and assisted me in ensuring I had my car ready ASAP!

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1 comment
Maxxia
Customer S.Maxxia
Bethany G.

Bethany G.Metropolitan Adelaide, SA

So easy! Super happy with Viet!

published

Viet took care of my novated lease for my new car. He was super easy to talk to and made the whole process effortless. Picking my car up in a week and I’m so excited!

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Customer Service
Application Process
1 comment
Maxxia
Customer S.Maxxia
Summer

SummerSydney, NSW

Thank you Jeremy for your great service

published

The whole procedure of the lease is smooth a little issue on our end, Jeremy always be there reply to my email and answer phone calls to make the whole process much easier. Thank you so much.

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Customer Service
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1 comment
Maxxia
Customer S.Maxxia
Darren R.

Darren R.Peel, WA

AMAZING CUSTOMER SERVICE

published

My introduction to Maxxia car leasing has been outstanding with Daksh my consultant being such a solid wealth of info and service from start to finish. Very happy so far with the service and with my new vehicle.

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Customer Service
Application Process
1 comment
Maxxia
Customer S.Maxxia
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Geoff K

Geoff KCentral Highlands and Goldfields, VIC

  • 2 reviews

Excellent service to lease my new car.

published

Who would have thought that a chance meeting with Maxxia would result in leasing a new car. Everything fell into place very quickly, effectively and efficiently. Nitesh Kumbnani and his team were spot on and very informative and easy to deal with through the whole process. Well done.

Transparency
Customer Service
Application Process
1 comment
Maxxia
Customer S.Maxxia

Thanks for the amazing review, Geoff!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to serving you again.
Kind Regards,
Nawal

Shrey

ShreyGreater Melbourne (Outer), VIC

  • 2 reviews

Maxxia Novated Leasing - walk the other way...

published
Transparency
1 comment
Maxxia
Customer S.Maxxia

customer service great - thanks Jen!

published

Jennifer Varghese thank you for your great service. You kindly walked me through how to register, resolved what happened (muddle up with my initial registration). Your patience was greatly appreciated!

Transparency
Customer Service
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1 comment
Maxxia
Customer S.Maxxia

Excellent personal service

published

We have enjoyed excellent service throughout our transitioning from one lease to a new one with Maxxia. Gazel Malhorta in particular has been superb in terms of responding to queries promptly, dealing with claims, helping us to navigate the paperwork and being proactive with information and guidance.

Transparency
Customer Service
Application Process
1 comment
Maxxia
Customer S.Maxxia

excellent service, so much better than waiting on a phone

published

i have nothing negative to say, he was fantastic and very helpful, i would much prefer to text than speak on the phone. less pressure and you have time to think.

1 comment
Maxxia
Customer S.Maxxia
Meena

MeenaSydney, NSW

Extraordinary Assistance

published

I work for two Not-For-Profit organisations and opted for Salary Packaging. Two new cards were issued. I had difficulty activating it and changing Pin No. to use my Cards. I contacted the after hours Manager (G.E.) and he understood the problems I was facing, sent me a detailed 'step by step' instructions and promised to make sure the Card works. His follow up and response was extra-ordinary.

1 comment
Maxxia
Customer S.Maxxia

Thanks for the amazing review, Meena!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to serving you again.
Kind Regards,
Nawal

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Excellent help desk assistance for Salary Packaging query

published

I had a query on Salary Packing and the automated help desk kept making comments about Novated Leasing. I was then directed to Alexandra W on the help desk - the service was prompt, friendly, answered my question and quickly emailed me the appropriate form. Well done!

Transparency
Customer Service
Application Process
1 comment
Maxxia
Customer S.Maxxia
Chris D

Chris DCanberra Central 2601, ACT

  • 2 reviews

Professional and helpful

published

Very professional, polite and explained my options clearly so I could make informed decisions regarding my packaging menu for this year. Even explained I had money still in my account that would be credited.

Thank you

1 comment
Maxxia
Customer S.Maxxia
Jean

JeanIllawarra, NSW

  • 2 reviews

Major stress levels to start with and on a high now

published

Alexandra was so helpful and non judgmental. Her knowledge of what I needed was second to none and I feel so fantastic now. I have never had such a positive interaction.

To think I was dreading it!

Transparency
Customer Service
Application Process
1 comment
Maxxia
Customer S.Maxxia
Dave

DaveGreater Melbourne (Metropolitan), VIC

Jane V was great

published

Made a phone enquiry. Long wait time (busy time of year for salary packaging) but the staff member Jane V was great. She sorted everything out on the spot and also followed up with an email.

1 comment
Maxxia
Customer S.Maxxia

Great communication and patience

published

Good listener and caring
Objective and clear about discussion and tasks ahead.
Listens carefully to all concerns and gives very good advice in achieving
Full benefit and advantage of salary packaging.

Transparency
Customer Service
Application Process
1 comment
Maxxia
Customer S.Maxxia
Page 2 of 39
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Questions & Answers

Rohan

Rohanasked

Hi maxxia rep, is it possible to pay for a new car outright from savings but claim the running expenses through novated leasing or as the name implies a lease agreement has to be entered into?
Regards
Rohan

1 answer
Maxxia
Customer S.Maxxia

Hi Rohan,
Thank you for submitting your query.
Under a novated lease you may be able to salary package your vehicle and its running costs.
We have some helpful information on our Novated Leasing FAQ page which you can access here: https://www.maxxia.com.au/faq/novated-leasing
For more specific information regarding what is available to you under your personal circumstances and employer guidelines, please feel free to contact us on 1300 123 123, Monday to Friday, 8am to 7pm EST or visit our LiveChat services here: www.securemaxxia.com.au/account/ between 9am - 5:30pm AEDST.
Kind regards,
Nawal

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