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Maytronics Dolphin M400
Pros
Cons
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Great Pool Cleaner
My M400 is over 5 years old now, and it’s still like new, never replaced a single part. As someone else said, the best $2000+ I ever spent on pool equipment.
Purchased in January 2017 for $2,300.
- Verified
Works very well
Very happy with it and would recommend. It does the job that it was purchased for and if you want a good pool cleaner then this is the one for you.
Purchased in November 2021.
Hello David. Thank you for your feedback.
We are glad to hear that the Dolphin M400 is doing a great job in keeping the pool clean and sparkling! Have a great day.
Review collected in partnership with Maytronics
- 2 reviews
- Verified
Fantastic machine!
This machine is an amazing cleaner for our 12 m pool. It has a wonderful trolley to store it all on so that everything is easily stacked and stored away.
Purchased in December 2021 for $1.
Hello Mandy. Thank you for your feedback. We are so glad that the Dolphin M400 is doing an amazing job in keeping the pool clean and is easy to move around and store. Have a great day!
Review collected in partnership with Maytronics
The reviewer stated that an incentive was offered for this review
- Verified
Pricey but does a great job
This wasn’t cheap but I’m glad I stumped up for it…does a brilliant job of genuinely set and forget pool cleaning. No regrets of not opting for an infloor self cleaning system- this is perfect
Purchased in September 2021.
Hello Tim. Thank you for your feedback.
We are really glad to hear that your Dolphin is doing such an amazing job in keeping the pool clean whilst being able to "set and forget" while it is looking after the pool. Have a great day!
Review collected in partnership with Maytronics
Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners
Know better, choose better.
So much more advanced the the previous model!
I have had my Maytronics Dolphin for a few months now and it is amazing. Far better than the previous model. It picks up larger leaves and all debris on the bottom of the pool. I switch it on and off it goes, the pool has never been cleaner! It is also a lot lighter which is great for me when I lift it out to clean. Cleaning the filters is a lot simpler than the previous model. Another bonus is that it cleans higher up on the pool walls.
Purchased in December 2021.
Hello Julie. Thank you for your feedback.
We are so glad to hear that your new Dolphin has made such a difference in keeping the entire pool clean and free from a variety of debris. We are also glad t...
The reviewer stated that an incentive was offered for this review
brilliant - should have bought one years ago - set and forget and clean
our pool is surrounded by lots of trees - the M400 cleans up leaves and seeds effectively and cleaning filters is no issue - we can also leave it in while we swim and it continues to do the job well.
Purchased in January 2022.
Hello John. Thank you for your feedback.
We are so glad to hear that the Dolphin M400 is doing such a great job in collecting debris and in keeping the pool clean and clear.
Have a great day.
You can't beat a Maytronics Dolphin M400 robot to clean your pool
We recently purchased the Maytronics Dolphin M400 with trolley for our pool. Easy to place into the pool, turn it on, let the robot do its thing, lift out of the pool, clean the filters and tuck it away until needed again. One of the best inventions EVER!
Purchased in November 2021 at Billabong Pool Service for $2,400.
Hello Mark. We are so glad to hear that the Dolphin M400 has been easy to use and has made cleaning the pool even easier to clean. Have a great day.
The reviewer stated that an incentive was offered for this review
Related Articles
- 4 reviews
Excellent product M400
Purchased about 4 years ago and has never let us down. We had a an issue with our Dolphin initially cleaning the entire pool always cleaning the deep end. By adjusting the handle angle until we found the right location to suit our pool and it cleans the entire pool including walls every time.
Noticed a big saving in water not having to backwash as much compared to our previous cleaner that worked on the suction from the skimmer box.
Good quality machine and great design. Filters simplistic but effective design are easily accessed and easy to clean. Caddy makes it easy to pack up and put away after each use.
We love it as it makes owning a pool so easy.
Purchased in March 2018 at Poolside All Seasons Pools Mackay.
Hello Allan, Thank you for your feedback.
We are so glad to hear that your Dolphin M400 is going strong and that it has made cleaning and maintaining the pool easy and stress free, as well as saving time and water.
Have a great day.
- 4 reviews
This cleaner never worked well
Unfortunately this cleaner has been a frustrating experience. It never cleaned all the pool and spent most of it's time in the deep end. The cartridge type leaf catchers have a small capacity and they kept bursting open inside the unit. The impeller would frequently get clogged. It was too heavy to easily take out of the pool. Numerous parts failed: the brushes, the cable, the cartridges, the s clips holding the cartridges closed, the power supply switches and now it has stopped working completely. The parts are so expensive it is not worth rebuilding it. I thought I was buying a top of the line cleaner but it has been disappointing.
Purchased for $1,800.
Hi P.R
Thank you for your feedback....
Read more We sincerely apologise that the Dolphin did not meet your expectations. Please note that Dolphin robots are designed to maintain a clean pool and any excessive amount of debris such as leaves generally will require manual removal from the pool. The brushes and filters are consumable parts and may require replacement over time. If you have any further questions or queries regarding the Dolphin and its functionality please feel free to contact our Customer Care Team on 1300693657.Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners
Know better, choose better.
- 2 reviews
Works well.
This is the second season that we've had this cleaner. It does a really good job, but the wonder brushes are worn out already.
I was shocked to find out that it costs over $100 a pair...and you need two sets..!
That's a lot of money in maintenance costs..
Purchased in April 2018.
Hi Robin. Thank you for your feedback. We are glad to hear that the Dolphin M400 does a really good job in keeping the pool clean. With regard to the Wonder Brushes, these are a consumable part that d...
Read moreo wear over time and will frequency of use, may wear faster. Water chemistry may also contribute to the wear of part/s. Please do not hesitate to contact our Customer Care Team on 1300 693 657 option 2 for any further information.- 14 reviews
- 10 likes
Very good, but disappointing user manual
EDIT, please read all the way through for an updated happy ending.
I originally bought a Zodiac CX35 online and was so excited to use it for the first time. Found I was happy enough until it broke within 7 days.. got an error code and it refused to move. Sent it back for a refund.
This time around I wanted to do a little more research before buying something and all roads pointed toward the Dolphin because it was tough, dependable, had finer filters and was nav intelligent apparently. First thing I noted was that it has two filter canisters n...
Read moreot just one! Where no one ever actually mentioned online whatsoever so that was a complete surprise. Also has two types of changeable filters, one I'm guessing 100 micron and a finer type. Very cool. The Zodiac only had a 200 micron (or pay an additional $80 for 100 micron) where silt would blow through back into suspension clouding up the pool. The other thing I noticed was the Zodiac impeller was actually right in the middle of the filter basket, suspect to damage ... whereas the Dolphins is independent and won't be damaged by debris spinning through filtration. (Dolphin impeller after all filtration has been completed, Zodiac right in the centre of the filters) It's definitely built tougher, which is good and seems to do a decent job of navigating the pool. I do notice it climbs the walls in the same three or four spots and can't quite make it up the steeper starting corner slopes where none of the rollers or tracks make forward contact but no robotic cleaners would. (fwiw I have a fibreglass pool and bought the WB model with foam rollers). It doesn't seem to get to the waterline much after the first few minutes, as soon as there's a little bit of matter inside the filters it stops climbing and slips as it tries to climb up before reversing back down with even the 100 micron filter installed, and I mean miniscule amount of debris in the filters (I thoroughly clean these each time), it just seems to become too heavy but so did the Zodiac as well, maybe all robotics do this? I've tried adjusting the float positions but it hasn't seemed to make a difference at all. Is it possible because my fibreglass pool is sprayed blue the shop should have sold me the CB model? In the manual it states: WB for tile and ceramics, online states also fibreglass so who knows It does pick up everything, but only if I sweep the silt down to bottom off the higher ledges. It does knock some down on it's descent if it can climb the particular area which I can tell was cleverly and purposely designed. It leaves a few small piles of silt on some of the curves/corners and stairs where my pool is strange and street shaped but I can live with that, no robot would be able to get that, it's only very small amounts.Purchased in September 2020 for $2,200.
Hi Country Boy. We thank you for your honest feedback and we are glad to hear that your are liking the robot. The spring net filter, of which appears as a fine mesh, has a micron size of 70 and the ul...
Read moretra-fine filter, of which appears as having folds, has a micron size of 50. This makes filtration easy for a variety of debris. For a fibreglass pool surface, the Wonder Brushes are recommended. Robots are programmed to climb to the waterline approximately every four minutes. If the robot seems to experience any difficulty reaching the waterline, we recommend to ensure that the water chemistry (specifically pH and chlorine) as within their recommended ranges and to give the waterline areas a through brush down to shift any possible slipperiness.- Verified
Great cleaner with easy to empty filters!
I have a large 80,000 litre Pebble Crete pool and it cleans it perfectly every time. I put it in once every week or two as required. The cartridge type filters are easy to remove and clean.
Purchased in August 2020.
Hi Michael. Thank you for your feedback. We are glad to hear that the robot is cleaning well and that the filters are easy to keep clean. Have a great day!
The reviewer stated that an incentive was offered for this review
Find out how Maytronics Dolphin M400 compares to other Robotic Pool Cleaners
Know better, choose better.
- Verified
Makes the resort lifestyle easy!
What a great cleaning unit the Dolphin M400 is! Easy to use, easy to maintain and it has its own trolley to relax in when it’s not hard at work cleaning the pool.
Gets right up to the waterline and steps.
Purchased in August 2020 at Placid Pools Smithfield.
Hi Phil and Bron. Thank you so much for your positive feedback. We are so glad to hear that your Dolphin M400 is easy to use and is doing such a great job in collecting debris and is keeping the pool clean. Have a great day.
- 2 reviews
Seems like a winner
Early days but very impressed so far. Picks up much more than our previous suction cleaner. Seems very easy to operate and emptying the waste compartments is an absolute breeze
Purchased in June 2020.
Hi Josh. Thank you for your feedback. We are so glad to hear that your Dolphin M400 is doing such a great job in collecting debris and keeping the pool sparkling clean. Have a great day.
The reviewer stated that an incentive was offered for this review
- Verified
Amazing Product M400
I purchased my Matronics M400 yesterday from Brisbane Pool.
My previous M400 had died after 7 years of solid service without ever having one fault. My new M400 is perfect and does such a wonderful job keeping my pool sparkling clean. I have lots of trees and leaves, but this model is absolutely perfect and does a wonderful job cleaning floor, walls and waterline. Its a really good quality build and I would recommend anyone to buy this model.
Suzanne
Purchased in May 2020 at Brisbane Pool Robotics.
Hi Suzanne. That is fantastic to hear! We are so glad to hear that your new Dolphin M400 is just as amazing as your previous.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Why does the cleaning mode say
No mode? What does that mean?
I have the Maytronics Dolphin M400
Hi Cindy, thank you for reaching out.
Please kindly call our customer care team on 1300 693 657 option 2, and we can assist you further. Please have your serial number available when calling....
Read more Many thanks!Only one side of my m400 is turning?
Haven’t gotten any input yet!?!?
Hello Lisa. Thank you for reaching out.
If only one side of your Dolphin M400 is working, assessment is required to determine as to what is causing the problem. Please visit us at https://www.maytron...
Read moreics.com.au/support/find-a-dealer/ to locate your closest agent or, contact our Customer Care Team on 1300 693 657 option 2.It’s the bearings on one of the white turn thingys on bottom
I do not appear to be able to lock the handle in place for my M400 - the manual is pretty average on that front. Accordingly, it won't do the sides of the pool (which is the main reason I bought this). Can you please provide assistance on how to lock the handles at the appropriate angle?
Hello Simon. Thank you for reaching out.
When the handle is adjusted, it is recommended to ensure that the locking mechanism is in place and is not jammed with any debris such as leaves, sand etc as ...
Get an answer from our members and Maytronics representatives
Details
Features:
- The Maytronics Dolphin M400 is a robotic pool cleaner that is designed to deliver a deep clean.
- It has 3 brushes and super scrubbing power to pick up fine debris.
- The pool cleaner is able to be programmed, so you can schedule weekly cleanings and spot clean at the push of a few buttons through the MyDolphin Plus App.
- A tangle-free swivel allows the cleaner to move freely around the pool, making for a precise clean.
- This product has a 36-month limited warranty.
Points of praise:
- Most reviewers found that the cleaner’s filters were easy to remove and clean.
- They also found that it thoroughly cleaned their pool, and was able to pick up fine dust and debris that other cleaners could not.
- Reviewers also appreciated the storage caddy for the cleaner, saying that it was handy to keep the cleaner tucked away when it wasn’t in use.
A point of pain:
- Some reviewers found that the pool cleaner didn’t perform as effectively on curved surfaces - some people with kidney-shaped pools noted that it didn’t cover and clean the whole surface area of their pool.
Category | Robotic Pool Cleaners |
---|---|
Price (RRP) | 2090 |
Manual | Download manual |
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Hello Daral. Thank you for your feedback. We are so happy to hear that your Dolphin M400 is doing such an excellent job in keeping the pool clean and that it is still working like new! Have a great day.