2 photos
Maytronics Dolphin S 300i

Maytronics Dolphin S 300i

3.7 from 28 reviews · View Statistics
See the Best Robotic Pool Cleaners in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Maytronics

Reviews

  • Build Quality
    2.3 (3)
  • Value for Money
    1.3 (3)
  • Ease of Use
    4.0 (3)
  • Cleaning & Maintenance
    2.7 (3)
  • Pool Size
  • Noise Level
    3.0 (3)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
Amir H.
Amir H.Darwin, NT

High price does not mean quality

published

Purchased in October 2015.

Build Quality
3/5
Value for Money
1/5
Maytronics
Maytronics A.Maytronics
Roy
RoySydney, NSW
  • 4 reviews
  • 4 likes
  • Verified

A substandard product with poor client support and a warranty that is not honored.

published

Just for those who are thinking of spending $2k plus with Maytronics. Think again! I purchased a Maytronics S300i robotic cleaner just over two years ago. It's been back to the factory five times for repair during this "warranty" period. Last time the repair bill was $350.00. I'm not sure how a warranty works when the items that wear out as a result of its use are not covered by the warranty. The control unit will only operate in 7 day segments. After 7 days the entire system turns itself off and ceases to operate. Maytronics is unable to fix this fault at all. Probably a product to be avoided. When it breaks down again I'll just put it into the Otto and buy a different brand. Don't say no one warned you!

  • Thumbnail

Purchased in April 2020 at Sydney's Best Pool Service for $2,250.00.

Build Quality
1/5
Value for Money
2/5
Maytronics
Maytronics A.Maytronics
Roy
Roy
Maytronics
Maytronics A.Maytronics
Gold_Member
Gold_MemberAU
  • 6 reviews
  • 3 likes

Disappointing

published

Had it a month and pretty disappointed with it.
It is pretty random how it goes around the pool. There are times when it just goes backwood and then forward, in half a meter.
The impeller isn't strong enough to keep it pressed on the waterline tiles.

The cost is excessive when compared to the results.

Purchased in March 2020 for $2,100.00.

Build Quality
3/5
Value for Money
1/5
Maytronics
Maytronics A.Maytronics

Questions & Answers

Elroy B.
Elroy B.asked

I had my S300i for 6mths and at first it worked well however lately it doesn't seem to pick up leaves and it seems I'm forever clearer the impeller. Can anyone tell me if the black sock wears out and if it needs replacing for it the machine to clean properly?

2 answers
Lisa T.
Lisa T.

Don’t hesitate to contact Maytronics directly they are so helpful and very attentive just in case there is an underling issue, I’m sure they will resolve your problem .. also try putting the setting on ultra clean every 2nd or 3rd day

Maytronics
Maytronics A.Maytronics

Hello Elroy. Thank you for reaching out. If the non-return flap (the black "sock" at the bottom of the filter basket) has torn or no longer sits correctly, it may require replacement. However, if the Dolphin is experiencing difficulty collecting leaves, soak the filters in warm water and a mild dishwashing detergent to shift any ingrained debris that may be contributing to the problem. Please feel free to contact our Customer Care Team on 1300 693 657 option 2 for any further assistance.

Elroy B.
Elroy B.asked

Hi everyone, I've recently purchased a S200 and I was impressed with the machine (cleaner), but decided I need the flexibility to program start and cycles times, so I upgraded to S300i. My opinion about the machine hasn't changed, but I'm incredibly frustrated with the robot (control unit). The S200 had a control panel with function keys for the weekly start cycles that didn't work and now that I've upgraded to the S300i, the control panel don't have the function keys and rely completely on the bluetooth and wifi connectivity that also doesn't work. I've upgraded and payed more money for functions I'm not getting. What am I missing here, the blue wifi indicator is showing it is connected but the app is stuck on "receiving info from robot". Has anyone else had this issue. One extremely frustrated and unhappy customer.

1 answer
Maytronics
Maytronics A.Maytronics

Hi Elroy. When using wifi as the preferred method for connectivity for the My Dolphin Plus smartphone application, ensure that both wi-fi and Bluetooth are enabled and that Location Services are also enabled as this allows the My Dolphin Plus smartphone application the access to the device to allow connection. These options should also be prompted when using the application.

A strong wi-fi presence be present in the area of the power supply is recommended as this allows the connection to take place. Should the signal strength be less than required, a wi-fi extender may be able to provide the solution to assist in boosting the connection and allow the connection and if using an extender, ensure to connect into this network. If the smartphone application gets to the final stage and is then unable to connect, this is generally due to signal strength. Please also note that the wi-fis frequency is required to be set to 2.4Ghz as this is what is supported by the robot’s power supply.

Please do not hesitate to contact our Customer Care Team on customercareau@maytronics.com or 1300 693 657 option 2 for any further assistance.

Roslyn M.
Roslyn M.asked

Will it clean non tiled pools?
I above ground pool.

2 answers
Lid
Lid

It will clean a fibreglass pool

Maytronics
Maytronics A.Maytronics

Hi Rosalynd. The Dolphin S300i is versatile for use on a variety of pool surfaces such as but not limited to tile, fibreglass, pebblecrete, and vinyl. Please feel free to visit us at https://maytronics.com.au/support/find-a-dealer/ to locate the closest dealer that is also able to assist.

See all Maytronics Dolphin S 300i questions

Get an answer from our members and Maytronics representatives

Details

CategoryRobotic Pool Cleaners
Price (RRP)2390
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.