Fantastic safety features
Used every day about 70-80 k a day. Truly an Suv which is hard to beat for safety features and at the same time great looks all around. Servicing is capped for 3 years and is reasonable priced. One irritation is its very occasional habit of not restarting immediately when engaging gear at traffic lights whilst in skyactiv mode. But otherwise a great car.
LOVE my New Car!
Parkland Mazda, W.A. were the great people who sold me my first New Car last week. I absolutely LOVE this Car, and can't believe its mine, its such a pleasure to drive - very economical, very light on the steering and whisper quiet. A/C and Sound is great, along with the stylish interior. Turbo Diesel is also very economical and highly recommended. I recommend this Car thoroughly - you won't be sorry you chose it! Thanks Parkland Mazda.
Use this car every day. Typical Mazda no issues. Not a race car but looks great and goes well. Service is expensive at a dealer, but its worth it knowing you will have trouble free driving for years to come. Love the car and will buy Mazda again for sure.
Best car I’ve ever owned!
We use this car for family transport mainly. Often driving several hours to the county and back. We chose to do capped servicing with Mazda. I can’t fault this car. It’s been brilliant and the service at Mazda fantastic. I think we will probably need to upgrade to the cx9 when we have a second car.
Car for everyday commuting and weekend trips with the family and dog. No issues so far. A lovely upgrade with a navman, entertainment options, dashboard screen and controls in the mid section. The controls are a great change to the normal layout as it is less distracting and closer to arms length.
I love my Mazda what can I say I love it I love it. One thing that I’m not happy with is the air con and heating and the boot. But I love it it is a great car and great with petrol. Thank you Mazda I’m in love. The family also love it I have 2 children so it is very spacious.
The entertainment unit whe n playing music from usb memory always restarts thebsame song every time the car is resarted.
Divers you insane.
Car is fantastic for towing our van. Economy is great.Good driving position. But the door closure warning light does not indicate which door is not closed properly.
I purchased a second hand 2015 model this year and I’m in love! In my opinion, it’s the perfect size - heaps of room for passengers and heaps of boot space without being too big that it’s hard to park. Really comfortable to drive, really quiet and reaaaaally cheap to run. I previously had a corolla and they’re close to each other with fuel consumption. I would 100% recommend this!
ZOOM ZOOM ZOOM
This car is perfect for my needs as a young busy working mum.
It drives quietly and safely.
my only complaint about the interior is the push button is on the left which is not convenient when you have bags to scoop up from the passenger seat but other than that it fits myself, the shopping and the kids in it very comfortably.
The kids love that they can attach their music via bluetooth too.
I have always been a Mazda owner and this car has been no exception to their reliability and comfort - as well as looking very snazy!
Fuel is quite economical also as it is E10 compatible.
Issue with navigation system in Mazda's
We found the Navigation System does not work properly with Mazda cars. We have a Mazda CS 6 Sedan as well and have the same issues. We have to use our mobile phone navigation instead. The Navigation system does not connected and can be an issue if you travel without a mobile phone.
We bought the CX 5 Max sport model for its ungraded features. We found that the tint that the installation team added was below par so I would recommend you do that aspect yourself.
Overall a smooth drive, not jerky with the breaks. We have owned it for over 5 years and with regular services we haven’t had a problem. In fact the low tyre pressure warning system saved my life on an outback drive one year, if this had not have gone off I would have been stranded heavily pregnant in the middle of nowhere.
Best Car I Have Ever Bought
Purchased my Mazda CX5 in August 2014 from John Newel Mazda - Alexandria. Comfortable, easy to drive, very economical on fuel. The interior is luxurious without the price tag. It is a medium size SUV, providing adequate legroom, boot storage and a feeling of being a sturdy safe car. After service at John Newel brilliant....high focus on customer experience. I will continue to purchase Mazda vehicles from this dealership in future as will my family.
Worst Servicing Issues Non Resolved
Purchased Brand New CX-5 2016 Maxx Sport from Mount Gravatt Mazda - from day 1 vehicle generated a noise while reversing and turning left. Notified Mazda immediately by phone and told they will look at it in first service. First service, we could not fault. Second Service during road test, noise was duplicated - returned vehicle advised done all they could - drove out, went back to work reverse park and noise still present. Told Mazda and said to come back in, have done few services and still no resolve. Most recent service - I dealt with ...the Service Manager - they faulted the noise again - was told that they checked everything. Service Manager went on to explain that this noise was completely normal on all their models - I asked to test drive other cars to replicate noise - we drove in a Mazda 3 - could not duplicate the noise after 10 mins of trying (Service Manager driving). I asked to try other CX-5 however was told they had none? although this is a dealership? Was then told by the Service Manager that he would organise a technician from Mazda head office - this will reassure me that this noise is completely normal. I asked for this in writing to give me comfort that if this fault eventuates into something worse after warranty that this will still be covered, I was refused and told he could not do that. The vehicle after more than 2 years, still continues to make the noise. I have provided videos, I have done numerous driving sessions with the mechanic. The most disappointing thing out of all this is the lack of care for their customers post purchase. I never received a call from anyone from head office in relation to organising a drive with any technician. Appalling service - safe to say I will never purchase a Mazda again nor will I purchase anything from Upper Mount Gravatt.
Such a good mum car
I love this car. We bought it when we found out I was pregnant as an upgrade from my small Elantra. I love driving this car around, it is so smooth, comfortable and spacious. The pram fits in the boot with plenty of room to spare. I love having a reverse camera too. Very happy with this purchase!
- CX-5 KE.I (2012-2014)
- Verified purchase
Still loving my Mazda
6 years on Im still loving my cx5. Its economic on petrol and the big boot has been handy with the kids bikes and trips away. Its the second Mazda I've bought and they are so reliable and they drive well.
Could not fault car had for 12months
This car is so reliable never missed a beat and fuel consumption is great I fill up once a fortnight at 70 dollars, Mazda has outdone themselves the transition is smooth and very quite first services are capped so that’s always a plus, long trips are comfortable for adults and children.
- CX-5 KF Maxx Sport FWD, 2.0L Petrol (2015-2020)
- Verified purchase
Disappointing fuel consumption
I have purchased CX-5 Maxx Sport FWD 2.0 Litre engine car before 3 months from an authorised Mazda dealer.
My odometer is at 3800+ Km. During this period, my petrol consumption never fell below 11.5 L/100KM even when driving in highways. The advertised Urban rate is 8.1L/100KM. The fuel consumption of this little engine is just crazy ( I barely use the aircon or the heater).
In addition to this, the exhaust white smoke is excessive in comparison with any other car that I have seen or driven before (during hot or cold weather). Needless ...to say that the exhaust white smoke is very dense on a cold start. If you ever consider purchasing this car, never go for the 2.0 Litre engine. It is way worse than what you can imagine. It is too weak and it works really hard to give you a day-to-day decent drive. The car infotainment system flickers intermittently and the car is just 3 months old. The problem with intermittent issues is that it is difficult to show. I have to live with it till it breaks for good.
Lemon is an understatement.
Long term review for anyone that wants to purchase a Mazda CX-5. Save your money and purchase something else. Numerous sensor faults causing the car to limp or stop. At 80,000 KM blew a turbo. Not a single service they pick another fault from ruptured common rail fuel lines at a cost of $1000 to repair. The car is just at 130000 km engine mount bolts have ruptured and power steering is about to go according to the service department. Nothing but drama with the CX-5 and all Mazda could offer was one free service and an extended 12 months warranty. Wasn’t really worth the year off the road over 5 years.
Simply just so enjoy driving this car - driving is fun again - even better with the new quiet EfficientGrip tyres....excellent smooth cornering, easy to drive, and unlike some of the bigger SUVs, easy to park. Fuel costs less than our previous hybrid! Clearly warrants the Car of the Year position it has held over the last few years.
I am 193cm, excellent leg and head room with clear view through windscreen as driver or passenger. We tow a 1.4tonne caravan- with ease and economy (can tow up to 1.8 -it is the only mid sized SUV we could fi...nd with towing OVER 1.5) .... and then there is the first class customer centred service from Pakenham Mazda, a welcome change form our previous car's dealers! .... We often find ourselves commenting on how much we enjoy this car while driving somewhere ..... when last month, a valve went in the Turbo with the car 12 months out of warranty: appreciated the loan car, but worry relieved when the Dealer had Mazda replace the turbo, all without any cost or fuss! Result: our son is taking delivery of a new CX5 Akera this week!
Comfortable family car
This is a nice and comfortable family car. For a medium sized car it’s actually quite roomy inside. The cargo area has lots of room and is easy to reach into. It takes a cargo barrier so you can transport your pets in the back securely. The leather seats are very comfortable and the heated front seats add an element of luxury.
Questions & Answers
Purchased CX-5 November 2012 and have driven 65,600 kms and no off road, now the diff has failed and when inspected found to have water inside and completely rusted out! Has anyone else had this problem or know if this problem?
Have not seen this problem with a CX5 before. However, saw that a number of new Fords and Toyotas in nth qld experienced similar problems after the Townsville floods.
Early 2012 saw huge amounts of rain and inundation in nsw. Dont wish to be a harbinger of nasties, but wondering if this is a coincidence.
Hi fellow CX-5 Owners,
Hope you are all doing well during these times,
I have a Mazda CX5 2019 GT turbo version bought in July 2019. My family loves this car, but since Feb'2020 we are hearing water movement noises from the center console for few moments when I accelerate, moving the vehicle from stopped state. Also the noise is heard when changing gear position when car is ON, basically when the car/engine moves/rattles this water noise is audible from center console. This is bothering much for last 4 months. Has any body else had this issue and any fix you can recommend.
I have informed the dealer thrice so far in last 3 months but with no luck. Sorry for a very long post.
Let me explain each of those instance in detail:
1. First time - I reported to the dealer during the car's first service that 10000k/1 yr in March'2020, the dealer informed me that they drained all door and other places where rain/carwash water stored, but they could not replicate the issue of water sounds from center console. And asked me to monitor.
2. The issue was still there hence I took the car back to dealer after 3 weeks and a service person came along for a test drive to hear the noise, he could hear the noise and noted in service sheet, but again at the end of the day they said they checked everything but could not replicate the issue and asked to monitor again.
3. Now after couple more weeks again the noises are still audible more frequent and louder, took the car again to dealer, service person drove my car to test and he said he heard some noises but said they are not of water but of suspension (I thought he might be right and knows better than me about Mazda cars) left the vehicle for service, at the end of the day I got the car back but the water movement noises are still there. This time I could feel suspension was better as brand new car during first few months.
It is annoying me much, I am concerned if this water might be damaging any parts in the car. I would like to seek help from this community in this regard. Is there a way to escalate to Mazda directly or please suggest any options that I have since it's been 3 times already at the dealer with no help.
Appreciate your time.
No idea how can I help. The dealer should fix this as they are also getting this noise/sound.or they should replace the car.
I bought Mazda Akera, having problem with the air conditioning since I bought. Cooling is not good enough. Dosen't correspondent with the adjustment what we made inside.
2. Few times had malfunction 306'camera
3. GPS never upgrade even they try few times
4. Overhead display also comes and go.
But car driver very good.
can I use any type of grade petrol in my 2 litre CX 5 Mazda
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