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McGrath Mitsubishi Liverpool

McGrath Mitsubishi Liverpool

2.7 from 22 reviews

Reviews

2.7

22 reviews
5
(9)
4
(0)
3
(0)
2
(2)
1
(11)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (3)
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Love the Car Hate the Service!

published

After deciding on the triton as my next purchase i proceeded with price negotiations and came to an acceptable price for a GLS premium. The second i signed the contract all comunication stopped between the sales team and myself and the only person giving me reaponse was the finance team needing more info for finance approval. I had emailed both my sales cunsultant and his manager about a build date issue and i did not get any reply at all....... On my date of pick up i arranged for a 3pm meeting to pick up my car but was confrunted with "oh he is with another potential buyer right now you will have to wait" and then 3 printsa of incorect sales paperwork later i had a new car. I love mitsubishi but hate this dealership!

Return Claim MadeNo

Shonky - do NOT buy a car from this shonky dealership!

published
paul

paulhowrah tasmania

  • 14 reviews
  • 22 likes

Helpful sales rep, looked after us.

published

Sales rep Aaron was very helpful, knows his Triton utes & ensured it was detailed beautifully for my daughter when she picked it up last week. He is worth asking for, if you are looking for any new Mitsubishi, & we are very happy with McGrath Mitsubishi & happy to recommend them.

Product Quality
Return Claim MadeNo
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Micky Blue

Micky BlueSydney

  • 3 reviews
  • 1 like

Dishonest

published

Went in for an ASX. The guy tried to flog me a demo model for $25.5k which is over what i said I wanted to pay anyway. I left, Googled the model he offered me, and found that they had that very same car listed on CarSales.com and their own dealership website at $24.5k.
They’re dishonest and therefore not worth risking dealing with.

Return Claim MadeNo

A ripped off customer

published

I cannot write enough to describe how this unprofessional and dishonest car dealer has ripped me off. To start with they sold me a lemon with faulty suspension, exhaust and steering wheel for 13000 dollars. They charged 3000 for the commission, loan set up fee and other dubious charges. They delayed fixing the problems.
I was so disappointed that i wanted to give back the lemon to trade another car.
Mitsubishi only offered 9000 for the car they sold for 16000 only a few months ago. I had to trade it because i could not sell it anywhere else. The dishonest Mitsubishi sold another car and their finance guy charged 2000 for setting up loan and service charges.

I should give them less than 1 star if I could have.

Not Happy Jan

Not Happy JanCampbelltown

  • 2 reviews
  • 1 like

Service and Follow up is Appalling

published
Ingrid

IngridCamden Park

POTENTIAL CUSTOMER LOST

published

Visited the dealership today as trying to purchase a Mitsubishi Triton but no-one was interested in serving us today. We walked around outside, inside and back outside and there were several staff members standing around not serving any other potential customers, but not one person approached us to offer any assistance. We have purchased two vehicle from McGrath previously and this experience will ensure that they are the last!

Worth service and unprofessional

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For car lover not recommend to go there, staff talk without respect and don't know even know which accessory is misubishi genuine, and they talked like I'm dumb.

Service needs improvement

published

Bought a second hand car from this dealer and what was promised was not done. I questioned them and they said “we told you these can’t be fixed” which wasn’t the case on the day of sale. No floor mats was placed in the car and no petrol was left and we had to chase for it. When it came to paying and finalising the car, took an hour waiting around.

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Worst customer service over the phone

published

I bought a brand new Mitsubishi ASX in April. I called to book in a service and the girl on the phone was NOT helpful at all. She sounded like she hates her job and was very rude on the phone. She needs training on phone manner and simple customer service skills. Very unprofessional and quite disappointed with the telephone service.

Steer Clear

published

Made my experience very easy

published

Just want to that all the guys (and girl's) at Mcgraths Mitsubishi. It was Great service! All the staff were easy to deal with and extremely helpful. Keep up the good work guys.

Great experience

published

Purchased a new ASX. The staff are very friendly and most helpful. They did a great deal for me. I am one very satisfied customer.

Great Service and Price!!

published

My Brother Bought his Triton here and received a great price and the sales men really seemed to care!
Would recommend this Dealership to anyone looking at purchasing a new Mitsubishi!! :)

Another Great Experience

published

Purchased a new Mitsubishi Triton Exceed from McGrath's Liverpool and as from my previous experiences the team came up with a fantastic deal. I use to shop around but have found that just going directly to McGrath's and negotiating a fair price has saved me time and money. I've bought (6) vehicles over the years, all from different salesman and every time they go beyond my expectations. Its nice to walk into a dealership and not be pressured to buy a vehicle but to be shown its strengths and weaknesses. They know their vehicles and its a credit to the company that the salesman are always of high standards. Cheers.

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Best dealership

published

Bought my first car from here. Experience was fantastic. They were very helpful. I am satisfied with the service I received.

Ameya

AmeyaSydney

Got a good deal from mcgrath mitsubishi

published

Tried mcgrath holden for trailbrazer but trade in value offered was terrible.
Finally mcgrath mitsubishi offered me a good deal and finally picked up pajero sports .
Really happy with the car and service provided by this dealer.
Thanks to Sunny, Katrina, Nick for all your help and assistance.

KMT

KMTSydney Surrounds, NSW

  • 35 reviews
  • 19 likes

Buy your car somewhere else

published

I had a problem with my car windows after my battery was replaced. I called them bc I had bought my car there. Female that answered in Service department had no time to listen & wanted to charge me $165 plus just to look at it. Anyway so I called some one else and they told me to hold down both buttons together on the windows and it would re set. McGrar could of told me that for free!

Recent experience of buying a second hand car

published

The team there bent over backwards for me and I highly recommend seeing these guys first when in the market for a second hand car. All the cars in the lot are of a high standard and great value for money.

RP200020

RP200020Sydney, NSW

  • 3 reviews
  • 4 likes

A bunch of crooks

published

Cant even begin to explain the amount of issues I had from these crooks. From being sold a lemon, overpriced servicing to maintain a warranty that covered nothing, trying to rip me off for repairs. eg Quoted $2200 dollars for a repair of an exhaust which I had fixed for $250, To not honoring my warranty due to it being 15 days past the 6 monthly service time (But well under the 10000KM) to being extorted to pay for new brake pads and a raft of other repairs to get my warranty back. And there were many more things! ! ! Whilst not all there cars may be lemons the ones that are picked up by unsuspecting buyers will cause you headaches like you wont believe. YOU HAVE BEEN WARNED.

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